Crash Champions #0568 Countryside
In operation 7 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Got our car done early and it looks great!
My Experience - 5.0/5.0 -
Did a great job and customer service was spot on. Friendly reception and they kept in touch with me on the progress of my Jeep
My Experience - 5.0/5.0 -
great job, except for the long wait for parts
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Fantastic job, excellent service, nice people to do business with.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very courteous and kept me up to date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone who helped me were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My experience began with the manager having a screaming match with another customer in the lobby. On the day my car was promised to be ready, they discovered two parts were missing or broken. Three days later, when I went to pick it up, one of the parts was hanging off due to broken clips.
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Maybe? The other locations are better? Countryside.IL Sucks . I'm never going there again
Repair Quality - 0.5/5.0 -
My 2019 Acura TLX driver side door , Handle was damaged, They did a good with the body repair. My car has keyless entry , And it doesn.t work . They replaced it with a used part. Which I think was very stupid ! And my key on the lock cylinder doesn't work either? The manager said? They never switch the lock cylinder, Nevertheless? It doesn't work? It is at the shop at the moment being fixed properly I hope? I am never going back to the Countryside location I very disappointed with this incompetence.
Customer Service - 0.5/5.0 -
The Manager Dave. Was giving me an unprofessional attitude when I spoke to him the next day after I picked up my car and told him about the key cylinder not working and the keyless entry not working.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and workmanship.
Customer Service - 5.0/5.0 -
Very easy to work with.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Thank you for doing a great job on our Toyota. Very happy to have you do our repairs in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was so helpful and courteous. I never expected the constant update on my repairs and the help they gave me to get my car back. I really appreciate everyone at Crash Champions!! A1 COMPANY
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
More than satisfied they were exta