CARSTAR Mobility Collision Center 242

4.7 (1,036reviews)
96%
11066 HIGHWAY 242 #A,  Conroe,  TX  77385
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Shop AssistantSparkles

In operation 7 years.

At CARSTAR Mobility Collision Center 242, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Conroe, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,036)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with many highlighting daily text and phone updates that kept them informed throughout the repair process. The quality of repairs is frequently described as excellent, with vehicles returned looking brand new, and several customers noting the added assurance of a lifetime warranty. Timeliness is another strong point, as many repairs were completed ahead of schedule. The front desk staff receives exceptional recognition for being friendly, professional, and going above and beyond. A few customers noted areas for improvement, including occasional delays, alignment or paint finish concerns upon pickup, and isolated issues requiring return visits.
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"Five star service. I almost recommend crashing your vehicle, so they can repair it. After getting into a no fault ..." Read more
"Phenomenal experience from start to finish! The team here has amazing customer service and communication and ..." Read more
"... gave me peace of mind while my car was being fixed. The work they did was excellent, and I couldnt be more satisfied. Highly recommend!" Read more
"Excellent value: high-quality service, affordable price, and wonderfully friendly staff!"
"... kept me informed throughout the repair process. The quality of the work was excellent, and my car was returned looking like new. On top of that, they finished the repairs earlier ..." Read more
"... car was returned looking like new. On top of that, they finished the repairs earlier than originally estimated, which was a great surprise and much appreciated. ..." Read more
"Everyday they send updates. And the repair was done 4 days earlier than the promised date. Thank you"
"Excellent staff, especially at the front desk. Our vehicle was finished ahead of schedule and received constant updates. The repairs done flawlessly. I will definitely recommend ..." Read more
"... administration ….. but thats a discussion for another time. Carstar tech completed the requested repairs ahead of schedule." Read more
"Took way too long for simple repair over two weeks."
"Extensive and thorough communication exceeded expectations."
"The information that we receive on a daily basis about our vehicles is outstanding love all the information that we get during the entire ..." Read more
"Every step of the way! I thoroughly enjoyed knowing where my car was at all times. This eliminated taking time out of ..." Read more
"... picked up my car, everyone was so nice and friendly. Their communication was outstanding, I received updates almost every day, which gave me peace of mind while my car was being ..." Read more
"... yall to friends and family locally for car repair. A warm welcome, follow-up, excellent communication, reminder calls of upcoming appointments with voicemails if you cant ..." Read more

My Experience

All employees were helpful, informative and kind. The workmanship on the repair seems to be above most standards. Very satisfied.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and communications. Highly recommended them.

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Repair Quality

Great service & communication

Customer Service

Returned Clean

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Repair Quality

So friendly and awesome

Customer Service

Super friendly

My Experience

Shout out to Julie! She was there from the first call to pick up. Thanks!

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Repair Quality

Customer Service

Wonderful experience from start to finish!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Thank you for all that you did to make sure we were happy customers.

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Due to the fact that I will need to reach out to a shop capable of fixing the issues that were never corrected I will not recommend this shop to anybody

Repair Quality

Not satisfied AT ALL

Customer Service

Not satisfied at all issues remain after multiple "attempts"

My Experience

I had a great experience with Carstar Mobility Collision Center. The entire team was professional, friendly, and kept me informed throughout the repair process. The quality of the work was excellent, and my car was returned looking like new. On top of that, they finished the repairs earlier than originally estimated, which was a great surprise and much appreciated. I highly recommend Carstar Mobility Collision Center to anyone looking for outstanding customer service and high-quality collision repairs.

Likely to Recommend

Repair Quality

Very nice people and service

Customer Service

Likely to Recommend

Of course! Y'all are number one on my list and there's no number 2. Great Job!

Repair Quality

Customer Service

Absolutely amazing! Y'all don't change anything. You're front desk receptionist is the silver lining of my day as I had an unfortunate accident that dampened my day.

Returned Clean

My Experience

Friendly atmosphere, repairs were done in a timely manner, LOVE the text updates each day so I never had to wonder if things were going well, and great repair work! All in all a great experience

Likely to Recommend

Repair Quality

Went to pickup my car they had to fix a part but overall my car looks wonderful and surprised me they cleaned the inside of it. And it was dirty. I would take my car back anytime. Thank you guys for fixing my car it looks amazing 🤩

Customer Service

Great

Returned Clean

My Experience

It looks perfect from the pre-accident perspective. Lifetime warranty was an excellent policy as well. Thank you Leo and your team. Did an awesome job to my Odyssey.

Likely to Recommend

Repair Quality

They fixed the car very good.

Customer Service

My Experience

The team at CS Mobility has been wonderful - specifically Julie! She was so helpful and went out of her way to make what could have been extra stressful for me, so much easier. Her communication was excellent - keeping me informed without me having to ask. Honestly some of the best customer service I’ve ever received. My car looks amazing and everything was done in a timely manner (and actually finished ahead of schedule). I will definitely be recommending you guys to my family and friends. Thank you so much!

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Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Would definitely come again and recommend to others! They worked on my car quickly, kept me extremely updated on the process and everyone was so kind!! My daughters fell in love with the woman at the front desk!

Customer Service

Would definitely come again and recommend to others! They worked on my car quickly, kept me extremely updated on the process and everyone was so kind!! My daughters fell in love with the woman at the front desk!

Returned Clean