CARSTAR Mobility Collision Center 242

4.7 (1,054reviews)
94%
11066 HIGHWAY 242 #A,  Conroe,  TX  77385
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Shop AssistantSparkles

In operation 7 years.

At CARSTAR Mobility Collision Center 242, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Conroe, TX provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 6:00 pm
Tue 8:00 am - 6:00 pm
Wed 8:00 am - 6:00 pm
Thu 8:00 am - 6:00 pm
Fri 8:00 am - 6:00 pm
Sat 9:00 am - 12:00 pm
* Holiday hours may differ.
I-Car

Reviews (1,054)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding communication, with daily text and phone updates keeping them informed throughout the repair process, eliminating stress and uncertainty. The quality of repairs is frequently highlighted, with many noting their vehicles were returned looking brand new, often backed by a lifetime warranty. Timeliness is another strong suit, as numerous customers noted their vehicles were completed ahead of schedule. The front desk team receives exceptional recognition for professionalism, friendliness, and going above and beyond. A few customers noted areas for improvement, including occasional alignment issues, overspray, and longer-than-expected repair times, as well as isolated concerns about workmanship details upon closer inspection.
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"... with a lifetime warranty. The entire experience was professional, efficient, and stress free. Hopefully I won't need collision repairs again anytime ..." Read more
"... for me, and they never disappoint.They always do an amazing job, keep me updated throughout the entire repair process, and return my car looking spectacular. I ..." Read more
"Phenomenal experience from start to finish! The team here has amazing customer service and communication ..." Read more
"... Carstar Mobility Collision Center to anyone looking for outstanding customer service and high-quality collision repairs." Read more
"... staff. They are very knowledgeable and always helpful. They did an excellent job on the car. An excellent job at customer service." Read more
"Everyday they send updates. And the repair was done 4 days earlier than the promised date. Thank you"
"Took way too long for simple repair over two weeks."
"... administration ….. but thats a discussion for another time. Carstar tech completed the requested repairs ahead of schedule." Read more
"Took 2 months"
"Communication exceeded expectations. Regular updates and estimates matched outcomes without surprises."
"Excellent customer service, constant communication!!"
"Best communication I've ever experienced."
"... desk. Our vehicle was finished ahead of schedule and received constant updates. The repairs done flawlessly. I will definitely recommend your company." Read more
"Love you everything was handled. Communication was stellar, and made the experience overall easy and stress free."

Likely to Recommend

Repair Quality

I have not had the chance yet to fully inspect my vehicle as I’m recovering from surgery but I will soon. But the car seems to ride nicely.

Customer Service

Julie is super friendly and kept me updated as to the ongoing repairs and estimated time of completion.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Carstar has the best customer service I have ever had in all my years. Julie kept me up to date daily and has the best attitude. She’s positive, very respectful and knowledgeable. I highly recommend CS to anyone who needs this service. Thank you for making my car look like new!

Likely to Recommend

Most definitely

Repair Quality

I am way more than satisfied. The customer service was totally way above than I would have ever expected. Julie is fabulous at her job and goes above and beyond. I will definitely recommend Carstar for anyone who needs this type of service. Thanks to everyone who worked on my car.

Customer Service

Excellent customer service. Julie is one of the best people I’ve ever worked with in any industry. Definitely a keeper

Returned Clean

My Experience

Great job and excellent communication with update along the way.

Likely to Recommend

Repair Quality

Customer Service

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Definitely!

Repair Quality

Outstanding! Received updates daily! Good experience!

Customer Service

Great folks and great job!

Returned Clean

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Repair Quality

Customer Service

Is my wife’s truck and she wasn’t very happy when she got it back,it had paint on the hood (two little chunks)very visible.

Likely to Recommend

*****

Repair Quality

Great work at this shop!!! They made my son's car look brand new again!!!

Customer Service

Great work at this shop!!! They made my son's car look brand new again!!!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

This is the third car they’ve worked on for me, and they never disappoint.They always do an amazing job, keep me updated throughout the entire repair process, and return my car looking spectacular. I really appreciate their professionalism, quality of work, and great communication. I highly recommend them!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great place great communication and updates on everything. Must appreciate all they did

Customer Service

Great

My Experience

THANK YOU, THANK YOU, THANK YOU!!! Your Team did an Excellent Job with the repair and you cannot tell that it was even damaged. My Wife and I would like to extend our Heartfelt Gratitude for the service you performed!

Likely to Recommend

If anyone asks my opinion on the best Restoration Facility in the State of Texas, CS Mobility Collision will be the only name they’ll hear from me!

Repair Quality

The service we received was Outstanding! Your team did a Phenomenal Job in restoring our vehicle to “Better Than New” condition. The regular updates that we received via text messages were extremely helpful and the convenience of having the rental car arrangements onsite, saved us a lot of time!

Customer Service

Julie was Wonderful! She was the first and last Customer Service Agent we dealt with and meeting her in person was a pure delight…Courteous & Professional!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I have their card in my wallet so I can pass it on whenever someone tells me that they need vehicle work done

Repair Quality

i always bring my banged up cars to carstar so they can work their magic

Customer Service

i only put a 10 because 100 wasnt an option. usually i deal with Julie at the front desk and she is so polite and really facilitates everything i need, including arranging my rental. there are also 2 guys in the front corner offices that have helped me quite a bit but I can't remember their names. The whole team is great.

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Very friendly and helpful service. Their communication is the best!

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Repair Quality

Very friendly and helpful service. I will use them again.

Customer Service

My Experience

My Experience

All employees were helpful, informative and kind. The workmanship on the repair seems to be above most standards. Very satisfied.

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Repair Quality

Customer Service