CARSTAR Ozark Collision

4.9 (175reviews)

98%

(417) 581-7513

1020 N 18th Street, Ozark, MO 65721

98%

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1020 N 18th Street
Ozark, MO 65721

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About CARSTAR Ozark Collision

See Photos

1020 N 18th Street
Ozark, MO 65721

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 10 years.

CARSTAR Ozark Collision is a collision repair facility that is locally owned and operated. We are known for our commitment to high-quality repairs, transparent pricing, personalized customer service and only hire and train the best skilled technicians with a focus on detailed craftsmanship. Our reputation for honesty and integrity speaks for itself. Our business is built on strong community ties and a dedication to restoring vehicles to their pre-accident condition, all while providing a comfortable and welcoming experience for all of our guests.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

GM Basic

GM Electric Vehicles

I-Car

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Website

Reviews (175)

Sort By:
Newest
Rating

153 Customers Rated

5 Stars

80% Complete

(140)
4 Stars

4.6% Complete

(8)
3 Stars

0% Complete

(0)
2 Stars

1.7% Complete

(3)
1 Star

0% Complete

(0)
< 1 Star

1.1% Complete

(2)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for its outstanding repair quality, with many noting that their vehicles looked brand new after service. The team receives high marks for proactive communication, including text and phone updates throughout the repair process. Timeliness is a recurring highlight, with several customers noting their vehicles were completed on time or even ahead of schedule. Loaner vehicles are frequently appreciated as a thoughtful convenience. A small number of customers noted areas for improvement, including paint quality concerns on one repair and minor fitment issues with plastic components, as shared directly in their feedback.

Select to learn more

Service Quality
Timeliness
Communication

"I was 100% impressed with the quality of work."

"This facility does nothing but outstanding work!"

"... did a fantastic job. Cant even tell I had a dent. matched the colors perfect. They were all friendly. And they got it done in less time than they told ..." Read more

"My car is black the paint on the repair spot is sparkling grey the bumper was not fixed just painted on top. 😨"

"My car runs and looks perfect. I am very pleased."

"... colors perfect. They were all friendly. And they got it done in less time than they told me in the beginning. I am very satisfied!" Read more

"It was repaired sooner that I expected. I am very impressed with the quality service."

"... everything that was going on with my vehicle and finished the job on time. Ive recommended them to my friends already." Read more

"Very prompt service!"

"My vehicle was detailed and ready on the day I was told. Very satisfied!"

"I got text messages about car progress, which was much appreciated"

"I had regular updates by phone calls and texts."

"While there was a delay because of a recent storm they communicated great and did a great job on the vehicle."

"Great communication from the team."

"Everyone was extremely helpful and worked within our timeline to get the vehicle repaired. Great crew ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I was 100% impressed with the quality of work."

"This facility does nothing but outstanding work!"

"... did a fantastic job. Cant even tell I had a dent. matched the colors perfect. They were all friendly. And they got it done in less time than they told ..." Read more

"My car is black the paint on the repair spot is sparkling grey the bumper was not fixed just painted on top. 😨"

"My car runs and looks perfect. I am very pleased."

"... colors perfect. They were all friendly. And they got it done in less time than they told me in the beginning. I am very satisfied!" Read more

"It was repaired sooner that I expected. I am very impressed with the quality service."

"... everything that was going on with my vehicle and finished the job on time. Ive recommended them to my friends already." Read more

"Very prompt service!"

"My vehicle was detailed and ready on the day I was told. Very satisfied!"

"I got text messages about car progress, which was much appreciated"

"I had regular updates by phone calls and texts."

"While there was a delay because of a recent storm they communicated great and did a great job on the vehicle."

"Great communication from the team."

"Everyone was extremely helpful and worked within our timeline to get the vehicle repaired. Great crew ..." Read more

Jeff (Chevrolet owner) reviewed 8/31/26

It was done correctly, had no problems.

Mark (Chevrolet owner) reviewed 8/30/26

Emily and the team were extremely pleasant, friendly, thoroughly explained the steps and timelines for the repairs. The work looks outstanding and was done ahead of expectations. A terrific experience and I highly recommend them for any vehicle repair anyone would need.

I already have, and will continue to as the situation arises.

The repair is flawless, looks brand new.

Friendly and competent staff, easy to deal with.

Christopher (Chevrolet owner) reviewed 8/24/26

Robert (Chevrolet owner) reviewed 8/15/26

Great job! My car looks like new!

Terry (Chevrolet owner) reviewed 8/10/26

Mark (Chevrolet owner) reviewed 8/7/26

Jodi (Chevrolet owner) reviewed 8/3/26

You all jumped through hoops to get my truck done as soon as you could Friday so we would not have to come back down again. I really appreciate it.

Sherrie (Chevrolet owner) reviewed 8/3/26

We have always had a great experience at Carstar Ozark Collision. Everyone is very friendly, helpful and knowledgeable. I will always choose them if the need arises.

Great job on hail damage repair.

Very detail oriented. Good communication. Very friendly and accommodating.

Jeremiah (Chevrolet owner) reviewed 8/1/26

Car looks great. Couple of the plastic pieces weren’t snapped in all the way so had to pop those in but was no big deal. Would use again!

William (GMC owner) reviewed 7/30/26

Joel-And-Robin (Mazda owner) reviewed 7/27/26

While there was a delay because of a recent storm they communicated great and did a great job on the vehicle.

Debbie (Chevrolet owner) reviewed 7/23/26

They did an awesome job. You would never know our truck was in a hail storm

Inna (Chevrolet owner) reviewed 7/22/26

My car is black the paint on the repair spot is sparkling grey the bumper was not fixed just painted on top. 😨

Customer service is very good. Wish the job done will be the same quality but NOPE you guys decided different

William (Chevrolet owner) reviewed 7/10/26

Dustin (Chevrolet owner) reviewed 7/2/26

There are few things still wrong with the truck. I can submit pictures if needed.

Randall (Chevrolet owner) reviewed 7/1/26

Very friendly and helpful staff

Andrew (Ford owner) reviewed 6/17/26

Did a great job.

Easy to work with and did a great job.

Great communication.

Todd (Chevrolet owner) reviewed 6/8/26

Mark (Chevrolet owner) reviewed 6/2/26

Very pleased with the repair and service provided

David (Ford owner) reviewed 5/29/26

Only great appreciation for outstanding customer service and quality repairs! With a shout out to 2 of my very favorite customer care reps. Brandon and Ameli!!!

This facility does nothing but outstanding work!

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view more shops in: Ozark | 65721

Differences in repair estimates are common. Be sure to compare the differences between the two. If you're not sure why one estimate is different from another be sure to ask.

CARSTAR Ozark Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

About CARSTAR Ozark Collision

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (175)

153 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 0.5/5.0

Repair Quality - 1.0/5.0 -

Customer Service - 4.5/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 0.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -