CARSTAR Ozark Collision

4.8 (190reviews)
98%
1020 N 18th Street,  Ozark,  MO  65721
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Shop AssistantSparkles

In operation 10 years.

CARSTAR Ozark Collision is a collision repair facility that is locally owned and operated. We are known for our commitment to high-quality repairs, transparent pricing, personalized customer service and only hire and train the best skilled technicians with a focus on detailed craftsmanship. Our reputation for honesty and integrity speaks for itself. Our business is built on strong community ties and a dedication to restoring vehicles to their pre-accident condition, all while providing a comfortable and welcoming experience for all of our guests.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
GM Basic
GM Dealer
GM Electric Vehicles
I-Car

Reviews (190)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were flawless and vehicles looked brand new after completion. The team received high marks for proactive communication, including text and phone updates throughout the repair process. Timeliness was a strong highlight, with several customers reporting their vehicles were completed ahead of schedule. Loaner vehicles were frequently mentioned as a valued convenience. A small number of customers noted areas for improvement, including more proactive update calls and occasional minor finish issues, as shared directly in their feedback.
Select to learn more
"I was 100% impressed with the quality of work."
"They did a fantastic job. Cant even tell I had a dent. matched the colors perfect. They were all friendly. And they got it done in less ..." Read more
"The repair is flawless, looks brand new."
"My car is black the paint on the repair spot is sparkling grey the bumper was not fixed just painted on top. 😨"
"Carstar was so easy to get estimate, and they got the car in quickly as soon as we had ok from insurance. They gave me a loner car to drive while mine was ..." Read more
"... matched the colors perfect. They were all friendly. And they got it done in less time than they told me in the beginning. I am very satisfied!" Read more
"... communication was great , the work was excellent. The vehicle was done when they said it would be . Very happy ! Highly recommend them ." Read more
"It was a week early."
"Ready right on time"
"My car was ready earlier than estimated and it looks perfect again 😍"
"Carstar has been excellent to work with. Theyve kept us up to date on everything that was going on with my vehicle and finished the job on time. Ive ..." Read more
"Needs to work on calling customer with updates."
"I got text messages about car progress, which was much appreciated"
"While there was a delay because of a recent storm they communicated great and did a great job on the vehicle."
"... experience super easy my car was worked on immediately they kept me updated through messages and phone calls with the steps that were being made and my they detailed ..." Read more

Likely to Recommend

Repair Quality

My car looks fantastic, cannot tell anything happened!! Paint and dent work is top notch and customer service is amazing!!!

Customer Service

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My Experience

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Big yes on recommend.a friend.

Repair Quality

Like brand new very satisfied!!!!

Customer Service

Very satisfied costumer service

Returned Clean

My Experience

10/10 super nice the tall buff man and the front desk lady were super nice and made the experience super easy my car was worked on immediately they kept me updated through messages and phone calls with the steps that were being made and my they detailed my car 😍😍😍I definitely recommend carstar collision ozark !!!!

Likely to Recommend

Very , very , very , very ,very likely!!!

Repair Quality

Super fast , super nice … customer service 10/10 . They keep you updated to the step and everything they do to your vehicle and get I.mt done fast but also do a great job !!!

Customer Service

Buff tall guy and nice front desk lady made my whole experience so amazing!!!

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My Experience

Everyone was excellent there!, communication was great , the work was excellent. The vehicle was done when they said it would be . Very happy ! Highly recommend them .

Likely to Recommend

Will refer everyone

Repair Quality

Very satisfied

Customer Service

Amalie and Brandon were excellent to work with , excellent communication, excellent work , very satisfied. Will refer everyone there

Returned Clean

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CarStar really worked out for us. They were able to get our car in before we left on a cruise. We were kept informed on estimated date of completion. All the employees were very friendly and helpful.

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My Experience

My blinker is going out now. My door and bumper were fixed from a collision.

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Repair Quality

Now left back blinker is going out.

Customer Service

Returned Clean

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If your not in a hurry

Repair Quality

Looks good

Customer Service

Very nice. Answered questions

Likely to Recommend

They had to send a tow truck to Branson,because the car wouldn't get out of park.

Repair Quality

Needs to work on calling customer with updates.

Customer Service

Needs to call Customer with updates.

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Repair Quality

Great work!

Customer Service

Great people to coordinate repairs

Returned Clean

My Experience

It was done correctly, had no problems.

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My Experience

Emily and the team were extremely pleasant, friendly, thoroughly explained the steps and timelines for the repairs. The work looks outstanding and was done ahead of expectations. A terrific experience and I highly recommend them for any vehicle repair anyone would need.

Likely to Recommend

I already have, and will continue to as the situation arises.

Repair Quality

The repair is flawless, looks brand new.

Customer Service

Friendly and competent staff, easy to deal with.

Returned Clean

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Customer Service

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My Experience

Great job! My car looks like new!

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Repair Quality

Customer Service

Returned Clean