Crash Champions #0590 Nixa

4.9 (2,762reviews)
97%
1815 N Commerce Drive,  Nixa,  MO  65714

In operation 56 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,762)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for outstanding service quality, seamless communication, and impressive timeliness. Many highlight the exceptional repair work, noting vehicles were returned looking brand new, with several mentioning complimentary interior and exterior cleaning as a pleasant surprise. The team is frequently commended for professionalism, friendliness, and going above and beyond. Regular text and phone updates kept customers well-informed throughout the repair process, eliminating the need to follow up. A notable number of repairs were completed ahead of schedule, which customers found especially impressive. A few customers noted areas for improvement, including occasional delays, parts ordering issues, and isolated communication gaps during the repair phase - all drawn directly from their feedback. Overall, the vast majority of customers expressed high satisfaction and enthusiastically recommended the shop to friends and family.
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"... them as they kept me update. I regard to the repair, the quality was excellent and the cost was the least expensive in all Springfield. Thank you!!" Read more
"I need at least the number 12! This team is highly professional in their work and customer care. I am honored to give them my highest recommendation. ..." Read more
"Literally could not tell anything had happened"
"They worked patiently and professionally over the course of the few weeks my car was there. They took my phone calls, read ..." Read more
"This is my third experience with them, and I am extremely happy and satisfied with both the quality of their work and their excellent customer service. They have consistently ..." Read more
"You guys are the best! The car looks amazing and you finished it a week ahead of schedule. Please don't take this the wrong way, but I hope ..." Read more
"Very timely repair. In fact, one part was delayed so they offered me to pick up the vehicle so I could drive it while part was enroute. Saved ..." Read more
"It would be a 10 but the repair took three weeks when during the estimate I was told a couple of days."
"... start to finish and everything in between!! They keep me updated regularly and finished ahead of schedule!! 10 stars all the way" Read more
"They estimated 2 weeks it was ready in 4 days! Thank you!!!"
"... communication from start to finish was outstanding. Everyday I had a message in regards to where they were in the process. I was extremely pleased throughout the entire process." Read more
"Customer service was absolutely phenomenal. The best of any company. I think Ive dealt with in 20 years and Im 72."
"... you so much for making this process so painless! With the progress updates, I never had to wonder what was happening or where we were at in the process, and with everything ..." Read more
"... Great communication upfront and during the repair. I made no phone calls to them as they kept me update. I regard to the repair, the quality was excellent ..." Read more
"... explaining every step needed with getting our car fixed. Communication was phenomenal with where the car was in the process." Read more

My Experience

Very nice people and a job well done

My Experience

Great experience throughout the process, estimate was lower than actual cost, communication was great.

Likely to Recommend

Repair Quality

Great experience from scheduling time for estimating repairs through completion. Communication of repair progress was very good. Final repair cost was below estimate.

Customer Service

Great service

Returned Clean

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If i would have been informed it was going to take 4 weeks to repair i would have gone somewhere else

Repair Quality

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Little to no updates during repair. Repair was 2 weeks late.

Returned Clean

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Repair Quality

Very nice😃

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Returned Clean

My Experience

Awesome service great customer care

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My Experience

The Body repairs/paint looks Great.. Looks like it's Been to a detail shop Cleaned inside Of course the outside. The last step in the procedure you did it well. GOLD COINS FOR THE GIRLS ☺️. thanks again Kirk

Likely to Recommend

I'm a master technician / automotive all areas... Dodge Chrysler Jeep...So I know Quality workmanship & shop atmosphere when I see A+, thank you makes a difference

Repair Quality

Good energy there ☺️ Summertime it's not easy Thank you!

Customer Service

Good energy there 💥 Summertime it's not easy Thanks again

My Experience

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My Experience

The job was done quickly and excellent.

My Experience

My car looks new! I am very happy—and kind of surprised—with the results! Thank you so much.

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Repair Quality

Customer Service

The entire staff was very kind and helpful.

Returned Clean

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It took 41 days from day of accident to completing the repairs. I would look at other (quicker) options in the future.

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My Experience

They have done several repairs for me over the years and have always been very good. Very professional and keeps you informed about progress

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Repair Quality

We have used French Davis/Crash Champions a few times over the years and recommended them to family and friends. They are always very helpful and do a great job. My car was so dirty inside and out from moving and hauling things and not only was it clean outside it was clean inside. Very happy with their service and work.

Customer Service

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Strongly recommend.

Repair Quality

Crash Champions was rather impressive. Great communication upfront and during the repair. I made no phone calls to them as they kept me update. I regard to the repair, the quality was excellent and the cost was the least expensive in all Springfield. Thank you!!

Customer Service

See above.

Returned Clean

My Experience

You guys are the best! The car looks amazing and you finished it a week ahead of schedule. Please don't take this the wrong way, but I hope to never need your services in the future! However, if something happens and we need someone to fix our vehicles, you will be the first ones we call! Thanks for an amazing experience!

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Returned Clean