Crash Champions #0590 Nixa

4.9 (2,712reviews)
98%
1815 N Commerce Drive,  Nixa,  MO  65714

In operation 56 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (2,712)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional communication throughout the repair process, with many highlighting the regular text updates and proactive status notifications. The quality of repairs receives outstanding feedback, with customers noting their vehicles look like new or even better than before. Timeliness is a major strength, as repairs are frequently completed ahead of schedule. The professional, friendly, and courteous staff creates a welcoming family-like atmosphere. Customers appreciate the thorough cleaning and detailing service provided. The seamless insurance coordination and hassle-free experience earn high recommendations. While most feedback is overwhelmingly positive, a few customers mentioned minor issues with parts alignment or communication gaps that were promptly addressed.
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"Literally could not tell anything had happened"
"They were very nice and professional, and did an amazing job on my car. It even looks better than what it did before, in my opinion. I'm definitely recommending that ..." Read more
"It looks like the accident never happened. It looks and sounds great."
"Great people, repair is perfect and timely!"
"My car looks sooo great! She looks like the day I bought her. Excellent work and I will recommend you to my friends. ..." Read more
"Almost a week earlier than expected"
"Repairs were done faster than scheduled, which was a great surprise. Staff was very efficient and courteous."
"Less than a week! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐"
"Week early"
"It was done earlier than expected"
"The communication from start to finish was outstanding. Everyday I had a message in regards to where they were in the process. I was extremely pleased throughout the entire process."
"The communication was unbelievable. They were right on schedule as well."
"Communication was great. Front desk and service technician very professional and personable. A really well run customer experience. Thank You."
"Great service great communication"
"I like the update texts"

My Experience

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when picking up vehicle I noticed that a rubber strpping on the top of roof was missing, was told that rubber strpping was on back order and I would be called when part came in. I would respectfully like to wait until this part has been applied to my vehicle before I complete your survey with my full honesty in mind

Customer Service

None

My Experience

Everything was so seamless from start to finish. I appreciated the daily text updates and made aware of any changes that came up. The car was ready on time. Megan and Angela were fantastic. The entire experience was 10/10. Highly recommend. Thank you!

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Great customers to deal with and good repairs.

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Returned Clean

My Experience

My Experience

Angela and Megan were very helpful with handling my car concerns and questions. I am very happy with the work that was done on my car.

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They did a wonderful job on my car. I love it!

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Megan and Angela were very helpful to answer my questions.

Returned Clean

My Experience

You did an amazing job in a short amount of time. I thank you.

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This is my third experience with them, and I am extremely happy and satisfied with both the quality of their work and their excellent customer service. They have consistently exceeded my expectations, and I highly recommend them to anyone looking for reliable and professional service. I will definitely continue to recommend them to my friends and family.

Customer Service

Very nice

My Experience

I am extremely happy with the services provided by CC. From the prompt timeline estimate provided by Kyle(which they held themselves to) to the outstanding customer service provided by the receptionist, the service was Top Tier!

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it took 4 weeks because of the backlog due to all hail, but they told me up front is would likely be 3 or more weeks.

Customer Service

customer service was top notch. The staff was very courteous, kind and helpful

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At looks good

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Looks good

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Kept me wondering when it would be done. Given different dates

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Great final product and excellent communication! Thank you!

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Your team is tops, Sean Flood was very informative from the start to finish. The reception was excellent, letting us know when we could get our vehicle.

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Returned Clean