Reliable Chevrolet Mo

4.9 (3,121reviews)
97%
3655 S Campbell Ave,  Springfield,  MO  65807

In operation 46 years, 43 years at this location.

The Reliable Chevrolet Body Shop is here to serve all of your collision repair needs. Our highly trained technicians and state-of-the-art facility stand ready to assist you through the entire repair process. We service all major insurance providers and can perform auto body repairs on ANY make or model vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,121)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for its outstanding service quality, clear and proactive communication, and timely repairs. Many highlight how staff kept them regularly informed throughout the repair process via calls and texts, making the experience stress-free. Repairs are frequently described as flawless, with vehicles returned looking brand new, often detailed inside and out as a pleasant surprise. Customers appreciate the friendly, professional, and courteous atmosphere. A few customers noted areas for improvement, including concerns about paint quality, use of aftermarket parts, unexpected credit card fees, and minor cleanliness issues upon vehicle return - all shared directly from customer feedback.
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"Staff very friendly and accommodating. Repairs are flawless. Awesome job !!!"
"Repair shop had my car done so quick. It looks like it was never hit. They did such an amazing job, and got my car back to me 2 weeks before it was ..." Read more
"The car looked as good as new. It was also very clean inside and out. Also received regular updates throughout the repair ..." Read more
"Wonderful job on the car. It came back like new. Perfect communications and the teck who showed me the car when i picked ..." Read more
"They use old parts and the paint is not done right at all and the camera is not fixed and they told me my truck ..." Read more
"... was never hit. They did such an amazing job, and got my car back to me 2 weeks before it was supposed to be done." Read more
"They had it ready 4 days early!"
"Repaired perfectly and ahead of schedule. They kept me well named with updates throughout the ..." Read more
"Estimated to take 1.5 weeks. Done in 5 days. Perfect!"
"Our vehicle was not only done earlier then expected, we were kept updated throughout the whole process"
"... truck looks like it rolled off the assembly line. The updates, I received on my phone, were all correct and timely. I always felt as though I was a part of the process. ..." Read more
"Everything went smoothly, they kept in touch with me to give me updates, and explained what was going to be done so I had a good idea of what was happening how long ..." Read more
"Repaired perfectly and ahead of schedule. They kept me well named with updates throughout the entire process"
"My experience was great! They were great at communicating with me and everyone in the office was very friendly and helpful! I appreciated them very much"

My Experience

Car was fixed great all in reasonable amount of time cleanup was more than I expected. It was really good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff are knowledgeable and very kind. I trusted them with my car completely

My Experience

Your team did a fabulous job with the repairs to my daughter‘s car! They all have earned your highest praise and are a great reflection of the care that your dealership provides to their customers!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

There are so many issues on the body work for my 2025 E350 Mercedes, I’m in disbelief. Paint doesn’t match, orange Peel, ruined weather strip, wrong chrome strips full vs shiny), scratched chrome strips, dent on new hood, underside of hood not painted and significant scratches, scratched window tent, significant gaps all around the hood, engine compartment filthy from being left uncovered at shop (it was pristine before). This vehicle hadn’t even had its first oil change. 2 techs and service advisor left and it took over 4 months to complete work. Invoice said underside of hood was painted and it was not.

Likely to Recommend

Repair Quality

We are dealing with Progressive and an independent body shop to address the significant repair issues and damage.

Customer Service

We are dealing with Progressive and an independent body shop to address the significant repair issues and damage.

Returned Clean

My Experience

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Customer Service

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My Experience

Josh and Liz kept me up to date on everything! Very nice people and great service!

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Repair Quality

Great people, great job they did!

Customer Service

Returned Clean

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Repair Quality

Great crew to work with

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was friendly and polite and I felt heard. The work was done in a fantastic way. My truck looks like it rolled off the assembly line. The updates, I received on my phone, were all correct and timely. I always felt as though I was a part of the process. Thank you again for taking care of my truck. God bless…

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Customer Service

My Experience

Thank you! We couldn’t get into other places for months, but you got us done asap. Also, thank you for dealing with our insurance.

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Repair Quality

Thank you!!!!

Customer Service

Returned Clean

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Repair Quality

Mike was great and kept me informed! Sabrina was great too!! Totally happy with my experience and the work they did!

Customer Service

Perfection!

Returned Clean

My Experience

I was extremely happy with the service and the personnel. Mike was Very professional - keeping me updated every step of the way. I would highly recommends this service department!!! My car looks fantastic! FANTASTIC SERVICE!!! Thank you Mike!

Likely to Recommend

Repair Quality

Great service, great communication from Mike. Job well done! Would recommend to family or friends. Extremely Satisfied!

Customer Service

Great service, great communication from Mike. Job well done! Would recommend to family or friends. Extremely Satisfied!

Returned Clean

My Experience

Fabulous service and communication.

Likely to Recommend

Repair Quality

Great service and vehicle is back to brand new!

Customer Service

Returned Clean

My Experience

They use old parts and the paint is not done right at all and the camera is not fixed and they told me my truck was done 3 times and not 1 time was it done and also tryed to go pick it up on a Saturday and they was not open the only person there was a paint guy and he was very rude and talked to a manager on the new side he came up to me smelling like weed did not really show that he cared what I had to say or help fix the problem also when I first got the truck I was told by the manager on the used side if the truck ever needed paint or body work done they would pull out the dent on the back of the truck and when we took the truck up there I was told by him that was a lie he never said that to my face …. There is places in the paint that has scratches and the back cover was never replaced and they was told by me not to put the gray pen strip back on the truck or the chrome on the hood and on the sides and they still did and there’s so much more I will be up there this week or next week I’m not happy about how this turned out

My Experience

I really appreciated the updates so that I knew where you were on the work on my car . Thanks so much to all of you .

My Experience

Mike is awesome! Prompt communication and above and beyond turnaround for me today. Thank you! HRM

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My Experience

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Returned Clean