Reliable Chevrolet Mo

4.9 (3,106reviews)
98%
3655 S Campbell Ave,  Springfield,  MO  65807

In operation 46 years, 43 years at this location.

The Reliable Chevrolet Body Shop is here to serve all of your collision repair needs. Our highly trained technicians and state-of-the-art facility stand ready to assist you through the entire repair process. We service all major insurance providers and can perform auto body repairs on ANY make or model vehicle.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,106)

Customers say
Overall Customer Satisfaction
Customers consistently praise the repair shop for its exceptional service quality, timely repairs, and outstanding communication. Many highlight that their vehicles were returned in flawless condition, often looking brand new, with several noting complimentary interior and exterior cleaning as a pleasant surprise. Staff members are frequently described as professional, courteous, knowledgeable, and genuinely caring. Customers appreciate receiving regular updates via calls and texts throughout the repair process, reducing stress and uncertainty. Numerous repairs were completed ahead of schedule, exceeding expectations. A few customers noted minor concerns such as cleanliness issues, unexpected credit card fees, and post-repair mechanical issues, reflecting areas customers feel could be improved. Overall, the overwhelming sentiment is one of high satisfaction, with many customers expressing strong intent to return and recommend the shop to friends and family.
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"Staff very friendly and accommodating. Repairs are flawless. Awesome job !!!"
"Repair shop had my car done so quick. It looks like it was never hit. They did such an amazing job, and got my car back to me 2 weeks before it was ..." Read more
"Wonderful job on the car. It came back like new. Perfect communications and the teck who showed me ..." Read more
"Reliable Chevrolet did nothing less then perfection when it came to the repairs done on our truck. They were so helpful throughout ..." Read more
"The car looked as good as new. It was also very clean inside and out. Also received regular updates throughout ..." Read more
"... was never hit. They did such an amazing job, and got my car back to me 2 weeks before it was supposed to be done." Read more
"They had it ready 4 days early!"
"Repaired perfectly and ahead of schedule. They kept me well named with updates throughout the ..." Read more
"Estimated to take 1.5 weeks. Done in 5 days. Perfect!"
"Everything was great. They got me in quick and got it done in half the time they thought it would take. I wont go anywhere else!"
"I appreciated the fact that I received multiple weekly updates of the status of my car repairs. I have had work before due to claims and never received ..." Read more
"Everything went smoothly, they kept in touch with me to give me updates, and explained what was going to be done so I had ..." Read more
"I really appreciated the updates so that I knew where you were on the work on my car . Thanks so much to ..." Read more
"My experience was great! They were great at communicating with me and everyone in the office was very friendly and helpful! I appreciated ..." Read more
"I appreciated the communication and how quickly you were able to fix my Camaro."

My Experience

I really appreciated the updates so that I knew where you were on the work on my car . Thanks so much to all of you .

My Experience

Mike is awesome! Prompt communication and above and beyond turnaround for me today. Thank you! HRM

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Returned Clean

My Experience

Fabulous service and communication.

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My Experience

Josh was super communicative and responsive. He worked directly with usaa on my behalf making it a super easy insurance claim. Gave multiple updates a week and showed us all the pictures taken of the damage. Sabrina was super nice and funny I loved talking to her when I came to make payment and then again when picking uo the truck!

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My Experience

The car looks amazing, like new & cleaned inside & out. Service advisor, Liz Walker, was great to keep me updated on the progress of the repairs.

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The staff at reliable Chevrolet Liz and the collision team were very impressive going above and beyond to help me understand the process and care for my baby any time I called the professional support I received was outstanding!!!!! Answered any questions or concerns I had and so caring I am amazed and grateful for the phenomenal service I was provided thank you Josh and Liz at the collision center in Springfield Missouri I will forever be thankful and proud to be a reliable Chevrolet customer thank you all so much Go Chevy ❤️💯👊🏾🥃

Customer Service

Totally impressed 💯

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Repair Quality

Mike Cerutti did a great job. Walking through my options and expaining my hail damage repair. It was also on time and budget.

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My Experience

Whoever took the truck apart, didn’t bother cleaning some of the stuff on the inside. There is also sticky residue on my windshield advisors that ended up getting on my upholstery on the roof.

My Experience

Thank you to everyone who helped get my car fixed. I appreciate all the work that went into getting it taken care of!

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My Experience

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verry positive experience

Repair Quality

great choice, you can't do better

Customer Service

on top their game

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Very happy with the work and overall experience.

Repair Quality

Mike Cerutti is best in class. Excellent communicator, and professional in every way. I helped run a large family business and served on our board for many years. We would have been proud to have Mike on our team at any time. I highly recommend that he be considered for advancement at any opportunity.

Customer Service

Again, Mike Cerutti is best in class. Excellent communicator and very knowledgeable. He is also a true gentleman.

Returned Clean

My Experience

Easy to set up an appointment /time to leave my pickup for repairs. Finished in a timely manner & my pickup looks wonderful! The staff was always great to talk with when I would call. Great bunch to work with.

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My Experience

The senior manager in charge of appraisal and/or evaluating vehicles for damage costs, a Mr. Josh Ledbetter I believe, is the best at what he does in the business. And ya’ll better do your best to keep him around for as long as you can manage cause the repairs done to my car because of his leadership is top notch. Of course i would also like to show equal amounts of appreciation to the team on the floor for there commitment and attention to detail in putting my Camaro back together. Thank you very much all.

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Repair Quality

Thank you to a Mr. Josh Ledbetter and his team for doing such an outstanding job on getting my Camaro fixed up

Customer Service

When I interacted with Mr. Ledbetter he was incredibly informative and tolerant to all my questions.

Returned Clean