Caliber - Springfield Mo - South

5.0 (475reviews)
100%
1025 W Sunshine St,  Springfield,  MO  65807

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (475)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight receiving regular updates every few days, professional and friendly staff interactions, and repairs completed ahead of schedule. The quality of work receives high marks, with customers noting their vehicles look like new or even better than before the incident. Additional touches like thorough cleaning and detailing are frequently mentioned as exceeding expectations. While most experiences are overwhelmingly positive, a few customers noted minor issues requiring follow-up visits, but these were handled promptly and professionally.
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"Your staff, at every level, was professional, friendly, and extremely knowledgeable regarding the hail repairs ..." Read more
"Highest standard of professionalism."
"By far the best customer service ever. They made an already stressful situation so much ..." Read more
"They are all amazing people to work with and do an excellent job and go beyond their scope of work!"
"Very good customer service, management very nice and engaged in the repair. I would come back"
"Was ready 2 days before expected. Fast and speedy for sure."
"Actually it was earlier"
"They listened responded and did a great job My car was ready a day early!"
"It was actually early."
"it was early"
"The service was amazing they kept me informed every step of the repair process"
"I was kept very informed receiving updates at least twice a week"
"I received a phone call every step of the way. Updates and information about the process and what ..." Read more
"Whether it was good news, bad news or no news at all-they always called to check in when they said they would. They kept me updated and informed through ..." Read more
"Car turned out amazing.The employees called me every day to keep me updated on progress"

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Amazing, and extremely friendly Brandon was on top of everything and kept me in updated of any concerns or changes

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I wouldn't take my vehicle to anyone else

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Great work , great people!! 1st class professionals

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1st class service

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Tom is the man! This guy deserves a raise... or at least unlimited snacks in the break room. He kept me updated every step of the way, from what parts were being ordered to what had already been fixed.I never had to call asking, "So... what's the deal with my car?" because Tom was always one step ahead. The repairs turned out great, and the whole experience was way less stressful than I expected.

Returned Clean

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Great service!! Very personable!! great communication. I never once had to wonder what was going on with my vehicle. They always kept in contact and updated. I would definitely recommend others and if I have any future needs, I will definitely be returning to caliber collision on West sunshine.

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Tom went out of his way to make sure my car was returned in the perfect condition that it looked before my wreck. Actually, it looked better. I felt they were considerate. Great with time always took my call. If I was finding out or checking on my car, the customer service was great. I'd suggest their company. In fact, I wish they just worked on cars instead of wrecked cars. Tom definitely though, did his job and made sure that I was a 100% satisfied by the end. They even went so far as to on the 2nd day after my wreck come to the business and they fixed the door so that I could open it, my driver door I'd like to say thank you.I appreciate you thank you tom

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I am satisfied with my car. Paint looks good

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Thank you for fixing my car. You guys did a great job.

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Super.

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Everything about this made it a great experience in a bad situation! Tom Renkoski is the best. He kept me fully informed and was positive, polite, and professional.

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Tom was great and always providing updates!

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If anyone I know needs collision repair, I'll only recommend they talk to Brandon at Caliber Collision.

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Returned Clean