Caliber - Springfield Mo - East

4.8 (364reviews)
95%
2025 E Chestnut Expressway Suite A,  Springfield,  MO  65802

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford

Reviews (364)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, helpful, professional, and communicative throughout the repair process. The quality of repairs receives high marks, with many customers noting their vehicles look brand new or like no accident ever occurred. Communication stands out as a major strength, with regular updates via phone calls and texts keeping customers well-informed about repair progress. Most repairs are completed on time or even ahead of schedule, though some delays occur due to parts availability. The shop demonstrates strong problem-solving abilities, quickly addressing any post-repair issues. While most experiences are overwhelmingly positive, a few customers noted minor concerns about cleanliness upon vehicle return and occasional communication gaps requiring follow-up calls.
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"It looks brand new !"
"The repair was outstanding and amazing work. The company was amazing to work with and kept me ..." Read more
"Great job. Can't tell the van was ever in an accident. Thanks for your attention to detail."
"Looks as if it is brand new. Awesome job."
"Could not even tell it was in a accedent"
"It was early"
"Right on time!"
"... worked with was kind, thorough and communicative. The repairs happened quicker than expected and Im very happy with the results." Read more
"Great job , you finished it sooner than expected"
"It was finished early"
"Communication about what repairs needed to be completed and follow through were excellent."
"... was an excellent experience from beginning to end. The communication was excellent and the end results were amazing!" Read more
"I have had such a great experience with Caliber. They leave a message nearly every day to update me on the status of my car. Excellent job as well!"
"Great communication! Everyone was very friendly!"
"Great Customer service. Nice, friendly and explained everything to me very well."

My Experience

The car looks terrific! I truly appreciate the communication during the entire process and the team's friendliness. Very well done!

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Returned Clean

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Car looks perfect now and Employees were very friendly and kept good contact with regular updates.

My Experience

U guys were amazeing with everything when I came to ur shop everyone was really nice to me an explained everything to me step by step from beginning to end an we love how are charger came out looking so beatifull we will recommend ur shop to everyone we no ty so much

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I referred all my friends

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Yall were amazeing

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Our car looks amazeing

Returned Clean

My Experience

The service was wonderful and my car looks brand new.

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The work was done very quickly and efficiently

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Returned Clean

My Experience

Nicely done on the paint job and the exterior finish. Looks great!

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My truck was likely to be ready Monday after 4th of July. I called Denny and ask if any way to get Thursday. They stayed a little late and got my truck ready Thursday afternoon. Great work.

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The staff was really friendly and Denny was especially nice and friendly. Helpful to answer my questions

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My hood isn’t evenly latched down and j would like this fixed please

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My hood isn’t evenly latched and I would like it fixed

Returned Clean

My Experience

They did an awesome job

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Great job , you got it done sooner than estimated.

Customer Service

Great job , you finished it sooner than expected

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Great experience! I would highly recommend

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It looks brand new !

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Great communication! Everyone was very friendly!

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My Experience