Caliber - Willard Mo
109 Rocky Ln,
Willard,
MO
65781
USA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, expert repairs, and excellent communication. Many highlight that vehicles were returned looking brand new, with repairs completed ahead of schedule. The team is widely recognized for its friendly, professional atmosphere and for keeping customers informed through regular text updates throughout the repair process. Customers also appreciate added conveniences such as rental car coordination and vehicle cleaning. A few customers noted minor areas for improvement, including clearer end-of-process updates, occasional issues with used parts, and isolated quality concerns, but these were far outweighed by the overwhelmingly positive experiences shared.
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Service Quality
"... done in less than a week. Super fast turnaround, excellent communication throughout, and the quality of the work speaks for itself. If I ever need a collision ..."
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"... and beyond to fix our vehicle, it looks amazing. Repairs and customer service were the best Ive ever had and would recommend the to anyone"
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"... excellent. Communion was clear, friendly and frequent, and my vehicle looks as good as new!"
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"... as requested and kept us updated the entire time. The car looks like it came off the factory line again, you wouldn't ever know anything ever happened! Highly ..."
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"Your customer service and your skilled labor is incredible. I would recommend your company to anyone."
"... approximately a week to repair my car. Surprisingly, they managed to return it to me in just four days, and it is in pristine condition. I truly appreciate ..."
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"... good as it can be, looks like a really good job. The shop completed damages to my car in a week or less, it looks perfect."
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"4 days early"
"I was originally told it would take about 2 weeks. Caliber had it ready in a week."
"Right in time and going out of their way to overnight parts to meet the deadline"
"... for fresh fries. Caliber delivers on all fronts: constant communication throughout the repair process, taking their time to make sure that the job is done ..."
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"Work was done satisfactorily, the communication of progress with repairs was very professional and timely. I was very satisfied with the ultimate ..."
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"Caliber was very prompt on keeping me informed of the progress of the repair."
"... with the quality of the workmanship, and that the technicians text me along the way to keep me informed"
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"The work was perfect, but communication could have been a little better. Overall, a satisfied customer."
Silas
(Toyota owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Krista
(Honda owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
Thank you for keeping us informed with the progress of our repairs. Your customer service was great and our repairs look wonderful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jessica
(Jeep owner)
reviewed 8/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Robert
(RAM owner)
reviewed 8/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work was perfect, but communication could have been a little better. Overall, a satisfied customer.
Customer Service - 5.0/5.0
Larry
(Ford owner)
reviewed 8/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Sabrina
(Chevrolet owner)
reviewed 7/30/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Marisol
(Subaru owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
From communication to quality of work, I should say that I had a great experience in working with Caliber Colisión. I am glad that my insurance company connected me with them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have no complaints. On the contrary, I am thankful for the good service and quality of your work. Thank you so much!
Customer Service - 5.0/5.0
Returned Clean
Robert
(Jeep owner)
reviewed 7/9/26
My Experience - 5.0/5.0 -
It looks great on the work done!
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Elizabeth
(Nissan owner)
reviewed 7/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber took on my vehicle aright after a huge hail storm and kept in contact the whole time on where they was at, good customer service. Looks great and so far doing amazingly
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Amanda
(Ford owner)
reviewed 6/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great people!!
Customer Service - 5.0/5.0
Returned Clean
Bruce
(Ford owner)
reviewed 6/22/26
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Ronald
(Chevrolet owner)
reviewed 6/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Guy
(RAM owner)
reviewed 6/15/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Steve
(Buick owner)
reviewed 6/8/26
My Experience - 5.0/5.0 -
Good experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything was great and above expectations
Customer Service - 5.0/5.0
Returned Clean
Larry
(Toyota owner)
reviewed 6/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Hyundai owner)
reviewed 5/19/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Eric
(Chevrolet owner)
reviewed 5/15/26
My Experience - 5.0/5.0 -
Great communication repairs looked great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They are great, very happy with service and communication