Caliber - Willard Mo
109 Rocky Ln,
Willard,
MO
65781
USA
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. The team received high marks for proactive communication, including regular text and phone updates throughout the repair process. Many customers highlighted that their vehicles were completed ahead of schedule, reflecting strong efficiency. Customers also appreciated the friendly, professional, and caring atmosphere from both the front desk and repair staff. A few customers noted minor issues such as paint defects, a missing plastic cover, headlight concerns, and a wish for clearer end-of-repair-day communication, as mentioned directly in their feedback. Overall, the vast majority expressed high satisfaction and willingness to recommend the shop.
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Service Quality
"... and beyond to fix our vehicle, it looks amazing. Repairs and customer service were the best Ive ever had and would recommend the to anyone"
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"... done in less than a week. Super fast turnaround, excellent communication throughout, and the quality of the work speaks for itself. If I ever need a collision repair ..."
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"... are very happy with the repairs that Caliber did. Our car looks just like it did when we brought it home from the dealership."
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"... excellent. Communion was clear, friendly and frequent, and my vehicle looks as good as new!"
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"Excellent customer service and high quality repairs"
"... approximately a week to repair my car. Surprisingly, they managed to return it to me in just four days, and it is in pristine condition. I truly appreciate ..."
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"... was originally told it would take about 2 weeks. Caliber had it ready in a week."
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"Very good and kept me updated. Finished my car dats earlier than it was due. Very satisfied with how they treated me as a customer."
"My vehicle was early. It was estimated March 4th and it was done Feb 26th"
"Estimated date was 6 March. Completion time happened after that, but I was in no rush. It is understandable."
"... for fresh fries. Caliber delivers on all fronts: constant communication throughout the repair process, taking their time to make sure that the job is done ..."
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"They kept me informed through the entire process. Completed the project on time. Offered to return ..."
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"Work was done satisfactorily, the communication of progress with repairs was very professional and timely. I was very satisfied with the ultimate ..."
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"The work was perfect, but communication could have been a little better. Overall, a satisfied customer."
"... of us. If I were to suggest one thing, I'd say to give an update as the final day approaches that says whether the repair will likely be finished ..."
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Michael
(GMC owner)
reviewed 11/2/26
My Experience - 5.0/5.0 -
Very happy with the work on my GMC. Was done in a timely manner! Would recommend them for any body shop repair.kept me updated and very professional!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.0/5.0
Timothy
(Toyota owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tiffany
(Chevrolet owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bonnie
(Ford owner)
reviewed 11/2/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lauren
(Toyota owner)
reviewed 10/31/26
My Experience - 0.0/5.0 -
One of my high beam lights is pointed down so I’ll be having to come back to the shop to have it fixed
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Bryan
(Kia owner)
reviewed 10/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kimberly
(Chevrolet owner)
reviewed 10/14/26
Likely to Recommend - 5.0/5.0 -
Yes I have been.
Repair Quality - 5.0/5.0 -
They were able to help with my truck as fast as they could. All the staff were friendly. And I appreciate every update they gave me of my truck.
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Shane
(Buick owner)
reviewed 10/13/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Andrew
(Acura owner)
reviewed 10/12/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mitchell
(Toyota owner)
reviewed 10/5/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Ryan
(Mazda owner)
reviewed 10/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
It wasn't the fault of Caliber, but my insurance company set up a time/date for me to bring the car in and neglected to send in paperwork. It took several more days for this to happen and it was a frustration.
Returned Clean
Jack
(Jeep owner)
reviewed 10/1/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The GM was amazing guy and took care of the fix immediately. Great experience.
Customer Service - 5.0/5.0
Clayton
(Toyota owner)
reviewed 9/28/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Robert
(Ford owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
Great good done in timely matter and keep me updated all the way through
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
John
(Ford owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jonathan
(Chevrolet owner)
reviewed 9/17/26
My Experience - 5.0/5.0 -
Great service and repairs look solid.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quality work.
Customer Service - 5.0/5.0 -
Very good.
Melinda
(Ford owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Krisha
(Nissan owner)
reviewed 9/14/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
My car looks amazing
Dennis
(Chevrolet owner)
reviewed 9/10/26
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
People were great@
Customer Service - 4.5/5.0 -
People were great@