Crash Champions #0591 Springfield Dwtn

4.8 (2,842reviews)
97%
502 W Walnut,  Springfield,  MO  65806

In operation 26 years, 6 years at this location.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Ford
GM

Reviews (2,842)

Customers say
Overall Customer Satisfaction
Customers consistently praise Crash Champions for exceptional service quality, with many noting their vehicles looked better than new after repairs. The shop excels in communication, providing daily text updates and keeping customers informed throughout the repair process. Timeliness is a major strength, with numerous customers reporting their vehicles were completed ahead of schedule. The staff receives high marks for being friendly, professional, and accommodating, with particular appreciation for their help with insurance coordination and rental car arrangements. Customers frequently mention the cleanliness of returned vehicles and the attention to detail in repairs. While there were occasional minor issues like parts delays or small touch-ups needed, the overwhelming sentiment reflects high satisfaction and strong willingness to recommend the shop to others.
Select to learn more
"My car was not only repaired perfectly, but came back to be even better than it was before that accident. ..." Read more
"Kept me informed, finished early which was great. Great service and great work. Looks like it never happened. Thanks so much !"
"Excellent work AND customer service!"
"I was shown exceptional courtesy and professionalism. As I was paying for my repairs out of my pocket, ..." Read more
"Did a great job they even delivered my auto home to me after repairs because I wasnt able to drive after ..." Read more
"They called and texted and kept me up to date and had it ready before I expected!!!"
"Got it a day early!"
"... everyday to let me know how the repair was progressing. They actually finished this repair several days early. I recommend Crash Champions without hesitation or ..." Read more
"Great service and done before projected deadline."
"A day earlier than promised."
"Loved the texted live updates! I felt remembered and included throughout the process."
"... I have ever used to repair body damage to my car! They sent text messages almost everyday to let me know how the repair was progressing. They actually finished ..." Read more
"The communication & timeliness was great! My car was there for exactly how long they said it would be ..." Read more
"It was great knowing what was going on and where they were in the process!"
"I was informed of every step every day that was done"

Likely to Recommend

Repair Quality

Owen and the rest of the staff were helpful and prompt.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The truck was finished well, it is straight and clean. waiting on parts was due to Dodge not the shop thanks again.

Customer Service

Returned Clean

My Experience

Owen was great to work work with and had fantastic communication through entire process

Likely to Recommend

Repair Quality

Owen was great to work with and followed up regularly with us.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Crash Champions keep me updated on progress of my car and did an excellent job on repairing our car, you cannot tell that the car had ever been in an accident. And you also let me know what you did to the car. I would highly recommend Crash Champions to my friend's and family Thank you for taking. Care of my car like it was yours and GOD bless you and your family Tom

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Too many things went wrong

Repair Quality

Pushed my pick up date out 4-5x sometimes last minute. Pretty sure i have some kind of fiberglass or metal contamination from the new roof install

Customer Service

I think his name was Collin. Went above and beyond on his end.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thanks!

Likely to Recommend

Repair Quality

Customer Service