Crash Champions #0592 Springfield South
In operation 26 years, 6 years at this location.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
More than just satisfied with the service, I am amazed that the service at Crash Champions is far above average both times I have hav my vehicle there.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
New hood color did not match
My Experience - 0.0/5.0 -
Found some paint damage caused during the repair. I’m bringing my vehicle back in to get fixed. I have also since discovered some other concerning issues that I will bring up. Overall - much to be desired.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was so courteous and informative as I traversed this hail damage repair on my own since my husband passed a few months ago. Shelly was very helpful, patient and answered my many questions. Thanks to all who worked to bring my CRV back to its beautiful self.
Likely to Recommend - 5.0/5.0 -
Good service from the staff
Repair Quality - 5.0/5.0 -
Looks great. Can’t tell it was ever caught in a hail storm
Customer Service - 5.0/5.0 -
My CRV looks great after the work CC did to remove hail damage. 1 small spot to go but awaiting chrome/window part.
My Experience - 5.0/5.0 -
Great company. Takes careof us. Recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Well done.
Customer Service - 5.0/5.0 -
Greatly job. Very kind personal
Returned Clean
My Experience - 5.0/5.0 -
Great job and attention to detsils
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Best service. And good work! Thank you for everything!
Likely to Recommend - 5.0/5.0 -
They did a good job id come back if i had another unfortunate accident
Repair Quality - 5.0/5.0 -
Shelly did a great job with communicating with me while my car was getting fixed, after worrying about my car being back to normal after the accident, when the repairs where finished my car looked better than it did before the accident, definitely a happy camper!
Customer Service - 5.0/5.0 -
Cortland and Shelly both did great with communication and it was a stress free time
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
I gave lower than a 9 or 10 only because there was an issue with the rear parking assist of my vehicle that I have had to return to have checked out after my bumper repair.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Always recommend to anyone needing body work
Repair Quality - 5.0/5.0 -
I have had work done there before and they are “outstanding” not only in their work but in customer service. Best in Springfield
Customer Service - 5.0/5.0 -
As I stated great customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Its always a good result from crash champion. Insurance company make it tough to deal with but Crash Champions got my back
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
SUper, SUPER JOB. TKS TO ALL INVOLVED N THE REPAIRS
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great place to work with. Gave me a ride to get my rental with no hesitation.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very friendly staff. My vehicle looked beautiful when they were done. They even detailed the interior of my car and cleaned the outside.