Reliable Collision Toyota

4.9 (7,250reviews)

98%

(417) 655-9700

3521 E. Sunshine St., Springfield, MO 65809

98%

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3521 E. Sunshine St.
Springfield, MO 65809

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About Reliable Collision Toyota

See Photos

3521 E. Sunshine St.
Springfield, MO 65809

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

In operation 27 years.

Your convenience and satisfaction is our number one goal. Beginning with our indoor estimating bay to keep you out of the cold, to our lifetime paint guarantee, we have built our collision center to be different. You can rest assured your vehicle will be repaired to your satisfaction.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Lexus Certified

Scion

Toyota

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Website

Reviews (7,250)

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Newest
Rating

5,977 Customers Rated

5 Stars

73.8% Complete

(5350)
4 Stars

5.7% Complete

(416)
3 Stars

1.2% Complete

(88)
2 Stars

0.7% Complete

(49)
1 Star

0.2% Complete

(17)
< 1 Star

0.8% Complete

(57)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or even better than before the damage. The team receives high marks for proactive communication, including regular text and phone updates throughout the repair process. Timeliness is a frequent highlight, with numerous customers reporting their vehicles were completed ahead of schedule. The complimentary interior and exterior cleaning upon vehicle return is repeatedly called out as a delightful, above-and-beyond touch. A small number of customers noted areas for improvement directly in their feedback, including desires for more proactive communication updates, occasional delays, and isolated concerns about reception desk friendliness - all reflecting genuine customer voices rather than system observations.

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Service Quality
Communication

"... via a 'status app and call to follow-up each week. My car was beautifully repaired and sparkling clean for pick up; the repair was new-car perfect. I couldnt ..." Read more

"... taking the time to make sure it was done correctly, delivered on time to the expected date. The team returned my vehicle in better condition than it was in before ..." Read more

"Top notch professionalism from start to finish, white glove service beyond how Ive ever been treated in similar ..." Read more

"Everything was first class! Great customer service, quality work, friendly, helpful, knowledgeable, and efficient. I couldnt have asked ..." Read more

"... very impressed with the job they did on my Tacoma it looks like it never happened they are the best shop in Springfield I wouldnt take my vehicle anywhere ..." Read more

"... process to determine the full extent of my damage. I was kept fully informed of how the work was progressing. The repairs were completed promptly and on time. ..." Read more

"... fabulous! They took incredible care of my car and me, keeping me up on what was happening in the kindest and most competent way possible. I am glad that I got ..." Read more

"Everyone involved was super nice! They kept me informed everyday with texts. Awesome!"

"It all went so smoothly. Appreciated the daily text updates on car progress."

"I wasnt given a completion time until it was nearly completed"

Service Quality
Communication

Service Quality
Communication