Gerber Collision & Glass - Springfield/St Louis St

4.9 (2,166reviews)

97%

(417) 866-0888

1910 E St Louis St, Springfield, MO 65802

97%

See Photos

1910 E St Louis St
Springfield, MO 65802

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Gerber Collision & Glass - Springfield/St Louis St

See Photos

1910 E St Louis St
Springfield, MO 65802

Get Directions Website Email

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

Gerber Collision & Glass - Springfield/St. Louis St. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (2,166)

Sort By:
Newest
Rating

1,819 Customers Rated

5 Stars

78.2% Complete

(1694)
4 Stars

3.9% Complete

(85)
3 Stars

0.6% Complete

(14)
2 Stars

0.6% Complete

(12)
1 Star

0.3% Complete

(6)
< 1 Star

0.4% Complete

(8)

Customers say

Overall Customer Satisfaction

Customers consistently praise Gerber Collision for exceptional service quality, with many noting repairs that make vehicles look brand new or better than before. Communication stands out as a major strength, with customers appreciating daily updates, proactive contact, and transparent progress reporting. The team is frequently described as friendly, professional, and accommodating. Timeliness exceeds expectations, with many repairs completed ahead of schedule despite challenges like parts delays. Additional touches like thorough cleaning, detailing, and going above and beyond create lasting positive impressions. While most experiences are excellent, some customers noted issues with parts delays, communication gaps, and occasional quality concerns that required return visits.

Select to learn more

Service Quality
Timeliness
Communication

"We were so impressed with the amazing job that was done on our car. It was very badly damaged and it looks ..." Read more

"... weekly to keep me updated, which I really appreciated. The body work was absolutely perfect, and they went above and beyond by returning my car spotless inside ..." Read more

"Ive never had customer service like this before. Above and Beyond dont even explain it!!"

"Gerber is the only shop my family trusts with our vehicles. They consistently demonstrate reliability ..." Read more

"Don't understand why you would repair my car and send it out like it is. I hope you can get it right with ..." Read more

"Vehicle was actually ready a week earlier than initially planned for, so that was amazing!"

"Fantastic work and completed before estimated timeframe! A+"

"3 days early."

"... workmanship, friendly, easy to discuss the situation with. Expected delivery date was the 19th, got it back on the 13th. WONDERFUL !" Read more

"Their consistent communication and efficiency have repeatedly resulted in my vehicle being completed ..." Read more

"... about the excellent service that I received there. I was given an update everyday. That was a huge pluse for me and the friendliness was out standing. GERBER ..." Read more

"Gerber provides clear, timely communication at every stage of the repair process; from the initial estimate ..." Read more

"We were informed every step of the way with great friendly service"

"Communication was great, felt less of a business transaction or talking with automated systems and ..." Read more

"No outbound calls... I had to call and keep checking."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"We were so impressed with the amazing job that was done on our car. It was very badly damaged and it looks ..." Read more

"... weekly to keep me updated, which I really appreciated. The body work was absolutely perfect, and they went above and beyond by returning my car spotless inside ..." Read more

"Ive never had customer service like this before. Above and Beyond dont even explain it!!"

"Gerber is the only shop my family trusts with our vehicles. They consistently demonstrate reliability ..." Read more

"Don't understand why you would repair my car and send it out like it is. I hope you can get it right with ..." Read more

"Vehicle was actually ready a week earlier than initially planned for, so that was amazing!"

"Fantastic work and completed before estimated timeframe! A+"

"3 days early."

"... workmanship, friendly, easy to discuss the situation with. Expected delivery date was the 19th, got it back on the 13th. WONDERFUL !" Read more

"Their consistent communication and efficiency have repeatedly resulted in my vehicle being completed ..." Read more

"... about the excellent service that I received there. I was given an update everyday. That was a huge pluse for me and the friendliness was out standing. GERBER ..." Read more

"Gerber provides clear, timely communication at every stage of the repair process; from the initial estimate ..." Read more

"We were informed every step of the way with great friendly service"

"Communication was great, felt less of a business transaction or talking with automated systems and ..." Read more

"No outbound calls... I had to call and keep checking."

William (Toyota owner) reviewed 8/4/26

I feel like you all did a really great job on my dent repair I was amazed how you made it look brand new.

Roxanne (Kia owner) reviewed 8/3/26

Thank you for getting it fixed in a timely manner. Everything looked great.

Andy (Toyota owner) reviewed 8/3/26

I used St Louis Street Auto Body for years. There seems to be a more corporate vibe with the Gerber branding.

No complaints about getting service arrangements or the finished appearance.

Patrick (Chevrolet owner) reviewed 8/3/26

The Gerber team was great, the car was finished right when they said it was going to be they kept me updated weekly on the progress that was being made. I will definitely us Gerber again in the future.

The team at Gerber did a great job from communicating with me every step of the process, and the work that was done on the car was excellent.

Worked with me and kept me informed every step of the way

Ryan (Cadillac owner) reviewed 8/3/26

I am driving my car today for the first time on the highway. It is making a terrible noise from the area where the fender was replaced. It’s like something is not attached to his vibrating.

Rita (Chevrolet owner) reviewed 7/27/26

They ALL did an excellent job of fixing my lady Vette.. and she was so clean and shiny.. well done guys..

Kamilia (Hyundai owner) reviewed 7/27/26

Andrew (Volkswagen owner) reviewed 7/26/26

Marcy (RAM owner) reviewed 7/23/26

Matt was great throughout the process from start to finish. This hail storm put pressure on collision places never seen before in this area. I was happy from drop off to finish

Dennis (Ford owner) reviewed 7/21/26

Harleigh (Chevrolet owner) reviewed 7/18/26

Hail damage repairs done beyond expectations. And the detailing both inside and out reminded me of when my Coloado was new! The ladies up front, the estimater, and everyone I met were friendly as well as professional. I especially appreciated the status calls as my truck went through repairs. Needless to say I'm more than impressed by Gerber Collision and Glass.

Rita (RAM owner) reviewed 7/16/26

You all did an awesome job

Michael (Honda owner) reviewed 7/16/26

Lesli (BMW owner) reviewed 7/15/26

Scott (Volkswagen owner) reviewed 7/13/26

It was a pleasant experience. Even while training new associates I was treated with kindness and understanding while going through what might already be a stressful situation. Thank you to the team for a quick turn around and wonderful communication throughout.

Laraine (Toyota owner) reviewed 7/13/26

Victor (Hyundai owner) reviewed 7/13/26

Work was excellent and interior was immaculate.

Janie (Jeep owner) reviewed 7/13/26

Ralph (Ford owner) reviewed 7/11/26

Lewis (Ford owner) reviewed 7/11/26

Great communication with me during repairs, which were great

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If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Gerber Collision & Glass - Springfield/St Louis St

Take photos and get an online estimate

Schedule an estimate appointment

About Gerber Collision & Glass - Springfield/St Louis St

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (2,166)

1,819 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 3.0/5.0 -

Repair Quality - 3.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.5/5.0

Repair Quality - 0.5/5.0 -

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -