CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
Everything was made simple for me. Ot was so easy and quick. I appreciated all the updates on how the work on my was going. It was a great experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repairs look great like new.
Customer Service - 5.0/5.0 -
The team is very thorough and do a great job of communicating throughout the process.
Returned Clean
My Experience - 5.0/5.0 -
I have taken my vehicles to CARSTAR anytime they are damaged. They do great work and are great people. My parents have as well and they are very happy with the work they do.
My Experience - 5.0/5.0 -
Not only do they do great work - they have great customer service. After the repairs you can’t tell that the vehicle was damaged. They were easy to work with and sent updates on the status of repairs. Work was completed on time.
My Experience - 5.0/5.0 -
Thank you Carstar Poplar for filling the insurance claim and setting up the rental car.
My Experience - 5.0/5.0 -
I was kept well informed during the two weeks it took to fix my car. The people in charge were friendly and helpful. My car looks great! Thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would certainly recommend Carstar to anyone in need.
Repair Quality - 5.0/5.0 -
Carstar returned my side-swiped car to me in the same condition it was in before it needed body work. I am fully satisfied and would definitely use their services again, thank you!
Customer Service - 5.0/5.0 -
Excellent customer service, very communicative and personable. Answered all the questions I had and stayed in touch throughout the process.
Returned Clean
My Experience - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional. Repair looks great They made sure I was updated I will recommend to any one who needs body repair on their vehicle 5 STARS
Likely to Recommend - 5.0/5.0 -
They were very responsive and professional
Repair Quality - 5.0/5.0 -
Kept me up to date on progress, completed in a timely and satisfactory manner
Customer Service - 5.0/5.0 -
Answered all questions completely
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfying
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Completed on time and looks great
Customer Service - 5.0/5.0 -
Communication at every step
My Experience - 5.0/5.0 -
Great work!
My Experience - 5.0/5.0 -
Great experience. Car looks fantastic and clean too. Everything was timely and communicative was quick.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent body work after hitting deer. Took a little longer than expected due to parts on back order, but Carstar did give me text updates throughout the process. Would definitely recommend them.
Customer Service - 5.0/5.0 -
Excellent body work after hitting deer. Took a little longer than expected due to parts on back order, but Carstar did give me text updates throughout the process. Would definitely recommend them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely!!
Repair Quality - 5.0/5.0 -
Excellent work!!
Customer Service - 5.0/5.0 -
Very pleasant, very complete!