CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very quick, painless, and kept me in the loop on what was going on with my vehicle. Professionalism was great, and vehicle looks better than when I first bought it.
Customer Service - 5.0/5.0 -
Very professional, and handled my vehicle needs awesomely.
Returned Clean
My Experience - 5.0/5.0 -
Good job, done on time
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very Happy with your work, my car never looked better.
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Work was completed early and looks great.
Returned Clean
My Experience - 5.0/5.0 -
Guys there at shop are pros. With customer repore and repairs. Fast / efifcient
My Experience - 5.0/5.0 -
You do not need to make any improvements. You guys are great.
My Experience - 5.0/5.0 -
Had a small fender bender dropped off my car had a quote within 30 minutes and they handled everything through my insurance. They kept me notified of when the car was going to be finished and it was finished on that date would highly recommend.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was happy with the work that was done on my car and how honest and professional everyone that I talked to and met with was. I want to thank you all for doing the work in a timely manor and I was pleased by how clean you guys got my car. Great job to everyone!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Hello I just wanna say that I am and was very pleased with the work performed on my car and everything looked great and the service people were nice kind and honest it was a great atmosphere and will recommend them to family and friends the service was great. Thanks guys for doing such a great job on my car and it was returned back to me nice and clean. Thanks again.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Always a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Always great to work with
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very friendly staff. Very efficient and great repair job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Overall everything looks good on the repairs on the vehicle. The only thing I didn’t like is how my car was driven to and back from the alignment shop it was taken to my vehicle is equipped with a device that shows how you are driving and it shows 1 harsh breaking and 2 harsh cornering. Already talked to the show and they will have a talk to the person that was driving the vehicle
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciated how easy it was to get my car repaired and set up a rental. The communication during the whole process was top notch. And the surprise of a cleaned up interior was awesome!
Likely to Recommend - 5.0/5.0 -
I already recommended the shop to a co worker.
Repair Quality - 4.5/5.0 -
I don't know much about car repair but the work done looks great.
Customer Service - 5.0/5.0 -
Customer service was top notch.
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0 -
Not happy with how long repairs took and not happy with quality of work.