CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service.. I was pretty impressed with all the updates via text.. that was nice of you to keep us in the loop with the progress of the job.. keep up the good work and always keep the customer informed.. thanks again
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Outstanding communication, availability, and work quality! I would recommend you guys to anyone! My jeep looks fabulous and my interior is cleaned out as well - thank you! I didn’t expect that.
Likely to Recommend - 5.0/5.0 -
Very pleased!
Repair Quality - 5.0/5.0 -
Outstanding experience overall.
Customer Service - 5.0/5.0 -
Thorough and pleasant. Great experience!
Returned Clean
My Experience - 5.0/5.0 -
After they found out there was more damage during the disassembly process, which more parts had to be ordered. We expressed we really needed our vehicle back in a week for our vacation and they got it done and back to us! Very happy with it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar staff were amazing to work with from the moment I walked into their office through our truck being completed! Thank you Carstar for making a stressful situation a little easier!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Was kept updated and repaired quickly
My Experience - 5.0/5.0 -
The team was very communicative and everything was perfect. They even cleaned my car which I was not expecting and that was a nice surprise. Definitely coming back here if I need to.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very good job. Work was done quickly. The time line was explained to me before hand and it was right on time. Well done. Definitely recommend to others for vehicle repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fter repair I discovered my rear taillight was not working and they no question's asked took car bale and fixed
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were awesome. Very helpful and made sure car was done right. Would definitely recommend them to friends and family
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
A gap remains between the two pieces that were replaced.
Customer Service - 5.0/5.0 -
very polite and communicative
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
You guys have done an amazing job, couldn’t be anymore happier! Loved the detail job as well! I haven’t been anywhere else for years and since the change, I won’t go anywhere else! You guys are my go to! Thank you!