CARSTAR Poplar

4.8 (1,240reviews)
98%
1601 Poplar Street,  Ottawa,  IL  61350
Bot
Shop AssistantSparkles

In operation 8 years.

At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,240)

Likely to Recommend

Repair Quality

Very happy with the work done on my vehicle and the kindness and professionalism of staff

Customer Service

Likely to Recommend

Repair Quality

Took a little longer than expected

Customer Service

My Experience

Working with Doug was great! He was so helpful! My car looks like new.

Likely to Recommend

Repair Quality

Doug was extremely helpful and fantastic to work with and keep me informed as to the progress of my repairs. The car looks great!

Customer Service

Returned Clean

My Experience

I'm a repeat customer, always on time and always looks like new.

Likely to Recommend

Repair Quality

Left antenna laying in cowl

Customer Service

My Experience

Everyone was so helpful and kind. My car looks beautiful inside & out! I couldn’t be happier & I will highly recommend Carstar!

Likely to Recommend

Repair Quality

I couldn’t have asked for a better experience. The professionalism, communication & quality work done on my car. Beautiful inside & out.

Customer Service

Excellent

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Number 1 referral!

Repair Quality

Customer Service

Brian and Doug are always the best to work with.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Customer Service

Returned Clean

Likely to Recommend

Yes I would

Repair Quality

They did a great job

Customer Service

Very satisfied with customer service

My Experience

Brian, Justin and the rest of the CarStar staff are a great group of knowledgeable professionals. They went above and beyond what I had expected to receive in customer service. Anyone needing body work done on their vehicles, CarStar is the place to go!

My Experience

U did a great job and u keep me updated on the progress

My Experience

The process was very easy. I like the Mobil text updates

Likely to Recommend

Repair Quality

Beautiful job!

Customer Service

Over the top service!

Likely to Recommend

Repair Quality

Always amazing service. They go above and beyond in all that they do. Outstanding quality service.

Customer Service

Amazing!

Returned Clean