CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very pleased with the customer service. The gentlemen were very professional, nice, and cared for my vehicle. I am 100% satisfied! Thank you CARSTAR!!!!
Likely to Recommend - 5.0/5.0 -
I will recommend CARSTAR Poplar to everyone!
Repair Quality - 5.0/5.0 -
Customer service was excellent and each person I talked to was very accommodating and respectful.
Customer Service - 5.0/5.0 -
Excellent people!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks and runs great
Customer Service - 5.0/5.0 -
Rudy was fantastic and easy to work with. I appreciated the text messages to update me on the progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Carstar was a great exprience.
Customer Service - 5.0/5.0 -
Everything went well.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They kept us informed of the schedule for repairs
Customer Service - 5.0/5.0 -
Curtious
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Definitely would recommend!
Repair Quality - 5.0/5.0 -
Once again Carstar did an amazing job!
Customer Service - 5.0/5.0 -
Communication was top notch
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Professional service-! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Surprised: Car returned cleaner than I left it--nice courtesy!
My Experience - 5.0/5.0 -
An excellent job was done and the vehicle was very clean when picked up
Likely to Recommend - 5.0/5.0 -
Carstat did an excellent job
Repair Quality - 5.0/5.0 -
Wonderful job
Customer Service - 5.0/5.0 -
Kept updated
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely, highly recommend Carstar
Repair Quality - 5.0/5.0 -
Carstar did a great job on the repair of our Durango, came back better than before the damages. They not only repaired the damage but also cleaned the inside and outside of the car, almost didn't recognize her sitting out front. 5 stars!!
Customer Service - 5.0/5.0 -
Answered all of questions and kept us very up to date with the progress
My Experience - 5.0/5.0 -
Rudy was so helpful and kept me informed on every step of my car getting fixed! Excellent service!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Despite setbacks, the crew worked really hard to get my car to me on the second promised day. Workers even stayed late to let me pick it up. I am very appreciative of their hard work.
Likely to Recommend - 5.0/5.0 -
This is the second car they've worked on for us. The first was our own issue; this one was through insurance.
Repair Quality - 5.0/5.0 -
Everyone worked very hard to get my car fixed quickly. The car looks and runs great - much better than the deer that did the damage in the first place.
Customer Service - 5.0/5.0 -
The crew kept me updated throughout the process. When they heard I'd run out of rental days, they stayed late to make sure I got my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great nice staff