CARSTAR Poplar
In operation 8 years.
At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | Closed |
| Sat | Closed |
My Experience - 5.0/5.0 -
Rudy was so helpful and kept me informed on every step of my car getting fixed! Excellent service!
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 3.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Despite setbacks, the crew worked really hard to get my car to me on the second promised day. Workers even stayed late to let me pick it up. I am very appreciative of their hard work.
Likely to Recommend - 5.0/5.0 -
This is the second car they've worked on for us. The first was our own issue; this one was through insurance.
Repair Quality - 5.0/5.0 -
Everyone worked very hard to get my car fixed quickly. The car looks and runs great - much better than the deer that did the damage in the first place.
Customer Service - 5.0/5.0 -
The crew kept me updated throughout the process. When they heard I'd run out of rental days, they stayed late to make sure I got my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great nice staff
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They kept me informed on a regular basis. My car looked like it just came off the showroom floor!
My Experience - 5.0/5.0 -
Thanks for bringing my car back to perfection!! You guys are the best!!!
My Experience - 5.0/5.0 -
Everyone i dealt with were kind and helpful, was pleased when my car was finished earlier than expected and how nice and neat my car looked.
Likely to Recommend - 5.0/5.0 -
Definitely would recommend.
Repair Quality - 5.0/5.0 -
Car looks amazing, friendly staff and had it done sooner than expected.
Customer Service - 5.0/5.0 -
Very friendly and helpful.
My Experience - 5.0/5.0 -
I was more then satisfied u went on and above to satisfy me n the work on my car . It looked like it came out of a show room when I picked it up . Inside and out. Thank you so very much for the work you did.
Likely to Recommend - 5.0/5.0 -
I will let everyone know how happy I was with my service
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was very satisfied
My Experience - 5.0/5.0 -
Well done, very professional in whole procedure!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I had a pleasant experience from the first time I walked in through the door. Facility is very well care for and staff are friendly. They committed to a timeframe and honored the completion date. My car was even returned washed and clean & that meant a lot to me upon pick up. Definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The truck looks like new Iām very happy with my first experience with carstar appreciate the clean interior and overall appearances of truck. Thanks John wise
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly service! Great work and communication. Would recommend them to anyone looking for body work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was communicated so well and any issues or delays were always handled with honesty and with the appropriate communication. Thank you again!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Got our car in quickly. Did a great repair job. Kept us informed along the way. Arranged our rental vehicle and delivered it to us. Very easy process. Great customer service. Rudy was great.
Customer Service - 5.0/5.0 -
Got our vehicle in quickly. Process was easy. Did good work. Arranged for our rental, and it was delivered to us. Picked up our vehicle on time. Kept us informed along the way. Dropped rental to them when we got our vehicle back. They arranged for rental to be picked up
My Experience - 5.0/5.0 -
My cat looks amazing š
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was great and did a great job. My car looks brand new!
Customer Service - 5.0/5.0 -
Everyone was great to work with