CARSTAR Poplar

4.8 (1,233reviews)
98%
1601 Poplar Street,  Ottawa,  IL  61350
Bot
Shop AssistantSparkles

In operation 8 years.

At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,233)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Car looks great, guys who work in shop were wonderful, nice & polite. Keep me posted on the progress, would recommend this job.

Likely to Recommend

Would recommend

Repair Quality

Great company and workers were wonderful.

Customer Service

Wonderful

My Experience

Great job

Likely to Recommend

Guys were really nice

Repair Quality

Customer Service

Excellent

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Rudy was great to work with and was very patient and thorough when I would call and check on the status.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Rudy was great to work with, friendly, patient, and always attentive whenever I had a question. The repair work on my car came out excellent, and they even did a bit of interior cleaning, which I really appreciated. The exterior color match is spot on, and I love how everything turned out. Highly recommend!

Returned Clean

Likely to Recommend

Only went there because we had used previous body shop there, would have preferred to go to a mom and pop shop

Repair Quality

Only complaint is that I don't think my car repair should have taken as long as it dud. Seemed like it was longer since I didn't need a rental car. If I had needed a rental, was told it would have been done sooner

Customer Service

See previous comment. I did have to reschedule original drop off date and they were accommodating

My Experience

Car looked nice and clean! Was impressed. But there is still broken glass in my car.

My Experience

Car looks great and service people are really friendly and courteous. Thanks so much

My Experience

Likely to Recommend

The proof is in the work completed. Great job, you all.

Repair Quality

Excellent work, car looked great when I picked it up

Customer Service

Everyone i dealt with was friendly

Likely to Recommend

Repair Quality

Great service. Right People at the right place.

Customer Service

Great service. Right People at the right place.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

Thank for everything

My Experience

Employees are great

Likely to Recommend

Repair Quality

Employees are great there

Customer Service

Likely to Recommend

They were very nice and courteous and do good work

Repair Quality

They did a real good job. I was very satisfied.

Customer Service

Very nice and helpful explained everything I thought that was cool

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Thank you guys so much! Quick and easy process! Repairs look great! Cheers!

Likely to Recommend

Repair Quality

10/10 thanks so much!

Customer Service