CARSTAR Poplar

4.8 (1,238reviews)
98%
1601 Poplar Street,  Ottawa,  IL  61350
Bot
Shop AssistantSparkles

In operation 8 years.

At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,238)

My Experience

Thank you for getting my car done so quickly and it was so clean inside and out! All of you are great at what you do! Thank you again and have a Merry Christmas and a Happy New Year!

My Experience

Likely to Recommend

Repair Quality

They forgot to take care of a dent in the side door

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Job well done and always great to work with. Brian is wonderful and listened to all my questions and concerns. And I love the Detail work they do to have you feel like you are driving away in a new car. Thanks again for all you do.

My Experience

Top notch professional service! Great workmanship and very friendly staff. Will highly recommend CARSTAR!

Likely to Recommend

Definitely!!

Repair Quality

Exceeded my expectations. Very kind & professional service.My car looks new. Will highly recommend CARSTAR!

Customer Service

Exceeded my expectations. Very kind & professional service.My car looks new. Will highly recommend CARSTAR!

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

I was impressed with the overall quality and professionalism of your company! My car was as neat and clean as when it left my home. Other auto repair shops have left my vehicles in a complete mess, leaving me to clean grease and dirt from the interior. I also appreciate how you handled the return of my rental vehicle. I didnt have to inconvenience friends or family in order to return it. I especially appreciate how I was texted and kept informed of my cars progress every step of the way. I'll highly recommend CarStar to friends, family & clients as well as keep them at the top of my list for any future work. It truly was a pleasant experience and I thank you!

My Experience

Very professional and great service!! Wouldn’t trust my car to anyone else!!

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Repair Quality

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Excellent all the way around

Repair Quality

They did a fantastic job and went above and beyond

Customer Service

Extremely nice, helpful, and right there to help or answer any questions

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My Experience

Very pleasant, accommodating and prompt service.

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Repair Quality

Customer Service

Returned Clean

My Experience

This process was handled perfectly thanks for the speedy repair.

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Repair Quality

Customer Service

Returned Clean

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Returned Clean

My Experience

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Repair Quality

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Repair Quality

Customer Service

Returned Clean