CARSTAR Poplar

4.8 (1,236reviews)
98%
1601 Poplar Street,  Ottawa,  IL  61350
Bot
Shop AssistantSparkles

In operation 8 years.

At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,236)

My Experience

Likely to Recommend

Repair Quality

Excellent service πŸ‘

Customer Service

My Experience

You guys are doing a great job with all the year I go through taking my car to the shop and I never have my car wipe down clean. When I go pick up at the shop Thank you very very much.

My Experience

Car looked great and they cleaned the inside also. Great job!!

Likely to Recommend

Repair Quality

Car looked great. Kept me up to date on repair schedule

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Wonderful staff, extremely helpful and did beautiful work. Made the whole process very easy

Likely to Recommend

Repair Quality

Wonderful service

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did an Awesome Job!!!

Customer Service

Returned Clean

Likely to Recommend

Everyone at the shop was super nice and answered every question I had without making me feel like a stupid woman.

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service as always...exceeded expectations!

My Experience

I appreciate the job you guys did. Thanks If ever needed in the future, we will be back.

My Experience

Paint missed on tiny part of the number directly next to taillight housing. Not super noticeable, just concerned that it will chip further in the future. Minor misalignment between tail light and rear quarter panel. Again very minor. But I did notice. Overall you guys did a great job, the paint match looks spot on.

My Experience

Everyone I talked to there was very nice & knowledgable. My questions were answered quickly & they were able to get my truck in quickly for the required repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fantastic job.You guys amazing work Thank you so much for fixing my car

My Experience

My truck looked GREAT! The front end looks brand new! I will highly recommend you guys!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Communication was excellent, timely service with no delays, excellent work my car looks brand new.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Just seeing it, & it looks great! Very nice people to work with! Would definitely recommend to others, if they need repairs on their vehicle!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean