CARSTAR Poplar

4.8 (1,236reviews)
98%
1601 Poplar Street,  Ottawa,  IL  61350
Bot
Shop AssistantSparkles

In operation 8 years.

At CARSTAR Poplar, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Ottawa, IL provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri Closed
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,236)

Likely to Recommend

Repair Quality

Customer Service

Customer interaction exceeded expectation.

Returned Clean

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Repair Quality

The guys did an outstanding job!

Customer Service

Returned Clean

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Repair Quality

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Returned Clean

Likely to Recommend

This is the second car that they have worked on for me. They do great work

Repair Quality

Looks great !

Customer Service

Communication was great. They kept me in the loop at all times.

My Experience

Friendly..explained everything. Honest pricing

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

My second visit here. Most happy from first time.

Repair Quality

Terrific service

Customer Service

Outstanding people

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My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The service and the staff was amazing, took my car in and was professionally handled scheduled and delivered. Thank you.

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Thanks for helping me with the most economical repair on my older model truck .

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

Only issue was an emblem that’s on back order for 45 days. Car looks great and would recommend the shop

Likely to Recommend

I never give tens as every business needs improvements to meet current needs of customers.

Repair Quality

although we got the vehicle back earlier then expected, we had to take it back for two separate issues. Door trims left on the floor in the back and bumper coming apart.

Customer Service

very professional and friendly.

My Experience

Great service. Car looked really good.

Likely to Recommend

Repair Quality

Customer Service