CARSTAR Rice's Collision
In operation 78 years.
Welcome to Rice's Collision and Body Work, a trusted name in automotive repair since 1948. Under new management, we have completely renovated our facility to provide you with unmatched collision repair experience. Our state-of-the-art center boasts a 15,000 square foot shop area and an additional 15,000 square feet of yard space, ensuring we have the capacity and resources to handle all your repair needs. Located at 191 Hempstead Turnpike, West Hempstead, NY 11552, Rice's Collision and Body Work is proudly I-CAR Gold Certified. This prestigious certification demonstrates our unwavering commitment to excellence and adherence to the highest industry standards. Our facility is equipped with the latest technologies and best-in-class equipment, allowing us to deliver precise, high-quality repairs for every vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0 -
Honest and trustworthy.
Repair Quality - 5.0/5.0 -
Kind and friendly staff
Customer Service - 5.0/5.0 -
Quick and on time service.
Returned Clean
My Experience - 5.0/5.0 -
Great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional work!! They were extremely efficient, friendly and completed the work earlier than expected! I highly recommend this place for all of your body work !!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did such beautiful body work and completed it faster than expected. Staff is extremely friendly and efficient. Highly recommended A++++++
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
They are the best. Their work and their team are top notch
Repair Quality - 5.0/5.0 -
Carstar is top notch. Quality work and they work directly with the insurance to resolve any issues. Peter, Natalia and the rest of the crew are the best.
Customer Service - 5.0/5.0 -
Great caring service and always keeping you up to date on service
Returned Clean
My Experience - 5.0/5.0 -
Everything looks great. You made it easy and very professional. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They sis a good job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service and fast repair make my Tesla look brand new again ! The best in long island !
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Great job
Repair Quality - 5.0/5.0 -
Five star
Customer Service - 5.0/5.0 -
Five stars
My Experience - 5.0/5.0 -
Great service, friendly and professional staff, very reasonable turnaround time, handled all insurance paperwork. I am very satisfied with the repair and process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great place and amazing people working there.
Repair Quality - 5.0/5.0 -
Thank you so much. Big shoutout to Petya and Vanya. Amazing job. Car looks completely different now.
Customer Service - 5.0/5.0 -
No complaints at all. Very professional.
Returned Clean
My Experience - 5.0/5.0 -
I am very satisfied with the work they did; they are very kind and charismatic people :)
Likely to Recommend - 5.0/5.0 -
While I do not live in Long Island and likely will not be again I would have highly recommended the shop to anyone.
Repair Quality - 5.0/5.0 -
My car looks wonderful and I was delightfully surprised by the interior detail as well. My car looks better than it did before the accident and drove great on a 4 hour road trip I took the day after I got it back.
Customer Service - 5.0/5.0 -
Nataliya is amazing!! She kept me informed throughout the process, offered additional ways for me to sign paperwork when it was possible I couldn’t sign in person and helped to set up the shipment. I had an hour difference and was working but was still always able to get in contact with her!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I recently had my vehicle serviced at Rice’s Collision and I cannot say enough good things about my experience. From the moment I walked in, the entire team was welcoming and made me feel at ease during what can otherwise be a stressful process. The staff was incredibly kind and professional throughout the entire repair process. What stood out most was their communication — Peter and Ivan were absolutely amazing. They kept me updated every step of the way, so I always knew exactly where things stood with my vehicle. That level of transparency and attentiveness is rare and truly appreciated. If you’re looking for a collision center that treats you like a person — not just a work order — Rice’s Collision is the place to go. Highly recommend!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I would be very likely to recommend Carstar to friends and family.
Repair Quality - 5.0/5.0 -
Carstar Rice’s Collision was really great to work with. They did a beautiful job on the car and it was really a pleasure working with Natalia and Peter.
Customer Service - 5.0/5.0 -
The customer service was terrific!
Likely to Recommend - 5.0/5.0 -
A very professional and most competent business
Repair Quality - 5.0/5.0 -
The shop went above and beyond in keeping me satisfied in the quality of work,timelienes,and keeping me informed on all aspects of the job.
Customer Service - 5.0/5.0 -
Fully satisfied!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I appreciate helping me beyond the paid repairs of my car. They went above and beyond.