CARSTAR Macarthur Collision
In operation 18 years.
Macarthur Collision and Towing has proudly served the community since 1973. Providing a high level of service and High quality repairs is our top priority. We work with all Insurance companies, making the claims process as painless and easy as possible. The knowledgeable and educated staff offer the best answers to your questions. We are here to help not only with the claims and auto repair, but also with our 24HR Towing program. We are certified by many major car companies like Mazda Acura Honda Jeep Chrysler Nissan Infinity Kia Dodge Ram We are I-car Gold Class certified
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 7:00 am - 5:00 pm |
| Tue | 7:00 am - 5:00 pm |
| Wed | 7:00 am - 5:00 pm |
| Thu | 7:00 am - 5:00 pm |
| Fri | 7:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
From drop-off to pick-up, this was a genuinely pleasant experience from start to finish. Craig made me feel welcome right away and gave me confidence that my car was in good hands — he even called Enterprise to arrange my pickup and offered me coffee while I waited. The receptionist was warm, engaging, and polite, which made the whole visit feel that much more personal. When it was time to pick up my car, the process was seamless. Mike, the owner, greeted me himself and kept me updated while I waited. I even left my umbrella behind by accident, and within minutes I got a call letting me know so I could grab it — that level of attentiveness really stood out. This kind of care and communication is hard to find. Highly recommend! 10/10.
My Experience - 5.0/5.0 -
You’re establishment expresses great professionalism, and amazing work. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast excellent service I’m a very satisfied customer
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0 -
My car pulls to one side after the repair
Customer Service - 2.5/5.0 -
I reached out the next day they didn’t even take the time to check
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied.
Customer Service - 5.0/5.0 -
Leah is great
Returned Clean
My Experience - 5.0/5.0 -
You guys exceeded my expectations and the staff were very friendly and accommodating especially MsLeah
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I would give 100 if possible they were amazing
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Your Team Members was Phenomenal in their Craft The receptionist Front desk Sweet Spirit about herself. Pleasant Atmosphere Mr Craig He's is Phenomenal in his Craft Explain what has to be Done. Doesn't Sugar Coat the Situation He's 4 REAL. Great Bunch of Guys & Gals. Also Cant forget the Mechanic. Does a Great Job Keep up the Good Work Thank You CarStar R McQueen Jr
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Mr Craig was Phenomenal in his Craft knows what he talking about The Receptionist was Sweet Kind & Polite. CarStar. Does great work did a Beautiful job on Both Occasions God Bless CarStar & Staff. Mr R McQueen
Returned Clean
My Experience - 5.0/5.0 -
Staff was professional and polite, was updated during the whole process, was a seamless process to get my vehicle repaired and the job was completed in a timely manner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It was a seamless and easy process. The Body Shop was professional and kept me updated
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car came book looking like a drive it off the lot
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very satisfied with the level of service. Excellent customer service. Fast service and great service
Customer Service - 5.0/5.0 -
Excellent customer service
Returned Clean
My Experience - 5.0/5.0 -
Very good job but I wish you had completed it a bit sooner.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
This place is amazing. Craig and his staff are fully knowledgeable and the best at the business. I highly recommend.
Likely to Recommend - 5.0/5.0 -
Will Tell All friends and family
Repair Quality - 5.0/5.0 -
The best
Customer Service - 5.0/5.0 -
Craig and his team are exceptional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast an efficient work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Dod a great job
Customer Service - 5.0/5.0 -
Satisfied