Reliable Auto Center

5.0 (987reviews)

100%

(718) 848-1683

103-32 101st Street, Ozone Park, NY 11417

100%

See Photos

103-32 101st Street
Ozone Park, NY 11417

Get Directions Website Email

About Reliable Auto Center

See Photos

103-32 101st Street
Ozone Park, NY 11417

Get Directions Website Email

In operation 21 years.

Serving Queens New York since 1987, Reliable Auto Center can handle any repair, large or small. We are familiar with all makes and models. Let us guide you through your insurance claim from start to finish; we do this every day! Call at any hour. We always pick up. Also check out our reviews on yelp!

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

I-Car

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Website

Reviews (987)

Sort By:
Newest
Rating

978 Customers Rated

5 Stars

90.5% Complete

(893)
4 Stars

6.6% Complete

(65)
3 Stars

1.1% Complete

(11)
2 Stars

0.2% Complete

(2)
1 Star

0.3% Complete

(3)
< 1 Star

0.4% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new post-repair. The professionalism and expertise of the team received widespread acclaim, with numerous customers highlighting courteous, knowledgeable, and accommodating service. Communication was a standout strength, as customers appreciated frequent video, text, and personal updates throughout the repair process. Timeliness was another highlight, with several vehicles completed ahead of schedule. A few customers noted minor concerns, such as repairs starting without explicit approval and a TPMS warning light appearing after service, reflecting areas customers felt could be refined. Overall, the shop earned strong recommendations, with customers expressing high confidence in the quality, professionalism, and reliability of the service provided.

Select to learn more

Service Quality
Timeliness
Communication

"when I saw my car. I was so excited it looked brand new. Very satisfied with the work I recommend everyone come here if youre in an accident."

"Excellent customer service and handiwork. Very professional and quick turnaround."

"Very much impressed with the quality of work that was done."

"... Would recommend shop to anyone in need of service. Excellent work , service , and communication. I would give my experience the highest rating." Read more

"Vehicle was ready 1 day earlier than estimated"

"Finished on time as promised."

"Seamless work, informative and finished quicker than anticipated."

"... recommend them to anyone. Trust them when they say your car will be ready the time they gave you." Read more

"Done on time the day I was told of completion"

"Kept me updated every step of the way"

"Great communication throughout the entire process."

"Thank you so much for the great service and seamless communication throughout the process."

"Vidéos and text update were fréquent."

"They were great, they just started repairs without my approval. They said theyd send me an email and my response ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"when I saw my car. I was so excited it looked brand new. Very satisfied with the work I recommend everyone come here if youre in an accident."

"Excellent customer service and handiwork. Very professional and quick turnaround."

"Very much impressed with the quality of work that was done."

"... Would recommend shop to anyone in need of service. Excellent work , service , and communication. I would give my experience the highest rating." Read more

"Vehicle was ready 1 day earlier than estimated"

"Finished on time as promised."

"Seamless work, informative and finished quicker than anticipated."

"... recommend them to anyone. Trust them when they say your car will be ready the time they gave you." Read more

"Done on time the day I was told of completion"

"Kept me updated every step of the way"

"Great communication throughout the entire process."

"Thank you so much for the great service and seamless communication throughout the process."

"Vidéos and text update were fréquent."

"They were great, they just started repairs without my approval. They said theyd send me an email and my response ..." Read more

Marie (Kia owner) reviewed 10/21/26

Daniel (Toyota owner) reviewed 10/19/26

Vincent (Volkswagen owner) reviewed 10/15/26

Raffaele (Jeep owner) reviewed 10/13/26

I will use Reliable again, if needed, and will certainly recommend Reliable to all my family and friends.

The quality of repairs were outstanding. Car looks brand new.

Vinny at Reliable is fantastic. Did an outstanding job repairing my car. Looks beautiful.

Karl (Toyota owner) reviewed 10/7/26

Vinny at Reliable Auto exercised excellent customer service, he explained the process of the service that would be provided. The repair was done in the time alloted and was done properly.

Liam (Mazda owner) reviewed 10/6/26

Remarkably communicative. Results were awesome.

Shireena (Lexus owner) reviewed 10/5/26

Great customer service! Vinnie was very courteous and helpful! My vehicle was ready in good time and fixed perfectly!

Donald (Subaru owner) reviewed 9/30/26

Guys Did a Great Job ! Outstanding workmanship

Expert craftsmanship , Reliable owner Vinny is a top-notch guy . Would recommend reliable to friends and family.

Randolph (Subaru owner) reviewed 9/30/26

I will use reliable from now.on for any car requirements.

Great Job repairing my vehicle. Top qualify

Mr. Vincent was a true professional and handled the repair of my car with great care. Top quality work A+++ service highly recommended.

Gary (Acura owner) reviewed 9/26/26

I tell everyone how great he is

Amazing work

Vinny and team did an excellent job on the car. Like nothing ever happened ! Also I appreciate the follow ups and showing my dad the parts that had to be removed. Excellent shop and great work.

Cynthie (Subaru owner) reviewed 9/21/26

Great job

Good job

Firouzeh (Toyota owner) reviewed 9/15/26

Excellent customer service and handiwork. Very professional and quick turnaround.

Mohamed (Toyota owner) reviewed 9/7/26

Odette (Toyota owner) reviewed 9/7/26

Awesome job. Highly recommend them to anyone. Trust them when they say your car will be ready the time they gave you.

Dorinda (Mercedes-Benz owner) reviewed 8/24/26

Just looking at the car you not tell the car hit. Outstanding.

Very much impressed with the quality of work that was done.

Renard (Kia owner) reviewed 8/24/26

Good workmanship

Great job

Great work done in a timely manner 👍

Monique (Honda owner) reviewed 8/19/26

Isaac (Honda owner) reviewed 8/18/26

As I said that the first time am dealing with a auto service and they are excellent

They are incredibly

They are excellent

Robert (Mercedes-Benz owner) reviewed 8/14/26

I definitely would recommend to anyone who needs the service

Repair was flawless. Excellent

Very helpful and professional. Would recommend shop to anyone in need of service. Excellent work , service , and communication. I would give my experience the highest rating.

Juan (Acura owner) reviewed 8/10/26

Great work, very professional, 10 out of 10. Thank you.

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view more shops in: Ozone Park | 11417

If your vehicle has been in a storm, call your auto insurance company or agent first to report the damage. Take photos of the car where it was damaged, including any branches, water damage, mud or other elements.

Reliable Auto Center

About Reliable Auto Center

Reviews (987)

978 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -