Gotham City Collision East Inc

5.0 (1,806reviews)
99%
64-10 Maurice Ave,  Maspeth,  NY  11378

In operation 14 years, 8 years at this location.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are one of the very few Tesla Approved Body Shops in the New York City Metro area. We are also Nissan Certified, Infiniti Certified, and many other OEM Certifications like Chrysler, Dodge, Fiat, Jeep, RAM and Mopar, GM and Hyundai recognized facility. Please do not hesitate to contact us should you have any questions about our offered services.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • French
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Tesla
Volkswagen

Reviews (1,806)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or better than expected upon return. The team receives high marks for professionalism, friendliness, and making stressful situations stress-free. Communication stands out as a key strength, with customers appreciating regular text and phone updates throughout the repair process. Timeliness is another highlight, as numerous customers noted their vehicles were completed ahead of schedule. Customers also appreciated thoughtful extras such as complimentary car washes, interior detailing, and EV battery charging. A few customers noted minor concerns including parts delays extending repair times and occasional follow-up visits for small issues, as mentioned directly in their feedback. Overall, the shop is overwhelmingly recommended, with many customers expressing they would return and refer friends and family.
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"... Transit 250 was returned in great condition, and the quality of workmanship was clearly top-tier. The team also assisted with the insurance claim, ..." Read more
"... customer experience I've had in the automobile industry. Details, courtesy, focus, expertise. These guys have it all. They went so far above and beyond it became ridiculous. ..." Read more
"Highly impressed with the work and staff. There was no over-spray inside or outside my car and it looked brand new. They even cleaned my car and I later realized they ..." Read more
"Amazing work. Fast turnaround and meticulous in their service. Cleaning the car also was a wonderful bonus. Highly ..." Read more
"... clearly, and delivered exactly what they promised. My car looks brand new—better than I expected! The paint job matches perfectly, and the attention ..." Read more
"... did an excellent job fixing my car like new and was done a head of schedule very professionally done and kept me informed about what was happening would ..." Read more
"Car was ready in accordance with their updates. In fact, it was done ahead of schedule."
"... even charged EV my battery. I highly recommend them. Car was ready in three days too." Read more
"To my extreme satisfaction it was actually ready before the anticipated date"
"... rough estimate of when my car would be done by, and I received my car within that estimated time. Thank you!" Read more
"I received regular updates on the progress of my repairs & the work was completed when promised. I was amazed ..." Read more
"... consistently demonstrated exceptional courtesy, coupled with clear and concise communication. While I hope to avoid future circumstances necessitating ..." Read more
"... repair, worked directly with my insurance company, and always answered my questions with kindness and patience. Everyone was friendly, welcoming, and professional. ..." Read more
"... rushed and they were always on top of communication; never felt like I was in the dark about anything." Read more
"Very nice customer service, outstanding repair job. Updates provided regularly allowing to adjust any plans"

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Returned Clean

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They do excellent job

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Excellent job done

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Excellent communication answers All my questions

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Most definitely i would Recommend anyone

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The work that was done on my 2024 Jeep Grand Cherokee was amazing words can describe how awesome the finished worked look you definitely have a great team I would highly recommend your Auto Body Chop to anyone it’s like leaving your car with a trusted Family member to work on it GREAT JOB THANKS AGAIN

Customer Service

The work that was done on my 2024 Jeep Grand Cherokee was amazing words can describe how awesome the finished worked look you definitely have a great team I would highly recommend your Auto Body Chop to anyone it’s like leaving your car with a trusted Family member to work on it GREAT JOB THANKS AGAIN

My Experience

The car looks & runs great… everyone was so nice and professional.

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Great business!!! Very friendly and top notch work.

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Returned Clean

My Experience

Excellent service!

My Experience

Highly recommended 👍🏻

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Returned Clean

My Experience

Amazing work!

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Excellent work

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Returned Clean

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Best collision place I ever saw in 50 years they are excelllent

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I'm really Happy with their work and the best customer service.

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Best of the best

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My Experience

It was a pleasure working with Gotham. Very professional people, and I highly appreciate the great customer service. Many thanks

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Great professional job.

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The people are very professional and great.

My Experience

Frank and Chris at Gotham City Collison are the best! After my car accident, they did an amazing job repairing my car—it looked brand new! They kept me updated throughout the entire process and provided excellent customer service. Highly recommend Gotham City Collison for their quality work and professionalism! ⭐️⭐️⭐️⭐️⭐️

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