Gotham City Collision East Inc

5.0 (1,771reviews)
99%
64-10 Maurice Ave,  Maspeth,  NY  11378

In operation 14 years, 8 years at this location.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are one of the very few Tesla Approved Body Shops in the New York City Metro area. We are also Nissan Certified, Infiniti Certified, and many other OEM Certifications like Chrysler, Dodge, Fiat, Jeep, RAM and Mopar, GM and Hyundai recognized facility. Please do not hesitate to contact us should you have any questions about our offered services.

Services
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • Spanish
  • French
  • Russian
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
I-Car
Rivian Fleet – Vans
Tesla
Volkswagen

Reviews (1,771)

Customers say
Overall Customer Satisfaction
Customers consistently express high satisfaction with the shop's exceptional repair quality, often describing their vehicles as looking brand new or better than expected upon return. The team receives widespread praise for professionalism, friendliness, and making stressful situations feel manageable. Regular text and phone updates throughout the repair process are frequently highlighted as a standout feature. Many customers note their vehicles were completed ahead of schedule, reflecting strong operational efficiency. A few customers noted areas for improvement, including occasional communication gaps requiring follow-up calls for status updates, minor unresolved repair details, and delays due to parts issues increasing rental costs. Overall, the overwhelming majority of customers express strong willingness to recommend the shop and return for future repairs.
Select to learn more
"... Transit 250 was returned in great condition, and the quality of workmanship was clearly top-tier. The team also assisted with the insurance claim, ..." Read more
"... customer experience I've had in the automobile industry. Details, courtesy, focus, expertise. These guys have it all. They went so far above and beyond it became ridiculous. ..." Read more
"Highly impressed with the work and staff. There was no over-spray inside or outside my car and it looked brand new. They even cleaned my car and I later realized they ..." Read more
"... clearly, and delivered exactly what they promised. My car looks brand new—better than I expected! The paint job matches perfectly, and the attention ..." Read more
"... super communicative, empathetic and professional. The repairs they did make my car look like its fresh off the lot—flawless! Highly, highly recommend them to anyone who wants ..." Read more
"... did an excellent job fixing my car like new and was done a head of schedule very professionally done and kept me informed about what was happening would ..." Read more
"To my extreme satisfaction it was actually ready before the anticipated date"
"Vehicle was ready ahead of schedule"
"... work done on our car. Job well done. Issue is the delay in releasing our car due to the part sent was either wrong or damaged resulting in added payment to my car rental. ..." Read more
"It was ready before initial estimate."
"I received regular updates on the progress of my repairs & the work was completed when promised. I was amazed ..." Read more
"... consistently demonstrated exceptional courtesy, coupled with clear and concise communication. While I hope to avoid future circumstances necessitating ..." Read more
"Very nice customer service, outstanding repair job. Updates provided regularly allowing to adjust any plans"
"... explained everything I needed for my repairs. They communicated throughout the process and if a time changed for when it would be done they made sure to contact ..." Read more
"I needed to call to obtain an update on the status of my car repairs"

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job very pleased

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Excellent auto body work

Customer Service

Superb communication and very helpful staff

My Experience

The team there is so professional from Ernest the mechanic- the owners! The receptionist! Everyone is amazing! 💯 recommend them. Only twice I have issues with the car and they have handled it great!

Likely to Recommend

Repair Quality

Excellent professional team! I completely recommend them!

Customer Service

Likely to Recommend

I would highly recommend Gotham to anyone needing repairs.

Repair Quality

The car looks like I just drove it out of the showroom! Rides beautifully! Gotham did a great job. The staff is amazing; kept us updated throughout the process. I highly recommend Gotham to anyone needing repairs/bodywork.

Customer Service

Customer Service staff is wonderful! Knowledgeable, super efficient and all around good people.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Great job , thank u

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Very nice customer service, outstanding repair job. Updates provided regularly allowing to adjust any plans

Customer Service

My Experience

Very good service, the employees are so professional. The service was GREAT.

Likely to Recommend

They are the BEST. I hope there were more businesses like them.

Repair Quality

They did an excellent job on my car.

Customer Service

Very courteous, informative and professional.

Likely to Recommend

Repair Quality

Love the staff and the service thank you 🙏🏻

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job car is running like new

Likely to Recommend

I will definitely recommend them

Repair Quality

Everything was repaired like new

Customer Service

Everyone was very nice and explained the entire repair process to me

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

They did an excellent job fixing my car like new and was done a head of schedule very professionally done and kept me informed about what was happening would recommend this shop to anyone interested in getting their car fixed

Likely to Recommend

Definitely would recommend your shop

Repair Quality

Very professional job and everything turned out great good experience good customer service kept me informed about my car done earlier than expected

Customer Service

Very good customer service from the moment you arrived