Gotham City Collision

4.9 (3,993reviews)
98%
11-30 44th Rd,  Long Island City,  NY  11101

In operation 13 years.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are Tesla certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (3,993)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gotham City Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication is frequently highlighted as a strength, with customers appreciating regular text and phone updates keeping them informed at every stage. Timeliness is another strong suit, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned they would have appreciated more proactive updates without needing to follow up, and one noted an additional repair was not completed as discussed. Overall, the vast majority of customers express strong satisfaction and willingly recommend the shop to friends and family.
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"... Jeep would be ready for pickup. Most importantly, the quality of the work was outstanding. My Jeep looks brand new again, and I couldn't be happier with the results. ..." Read more
"... they do an excellent job repairing the damaged area, they also buffed out scratches from other areas." Read more
"Vehicle was perfectly restored."
"Amazing work done on my Porsche, professional and very friendly Id definitely recommend them to all my friends and ..." Read more
"... communication, the service, and most importantly the work, was all impeccable. The best experience I have ever had with a collision repair." Read more
"Ready 5 days ahead of schedule"
"It was ready 2 days earlier than originally projected"
"... coverage with insurance. These guys were able to get my car turned over well ahead of schedule in less than a week, did a great job, left me with a clean car like new ..." Read more
"Was done beautifully and days ahead of schedule"
"it was delayed for a week"
"... dropped the vehicle off to the time I picked it up the team there provided timely updates on how the repairs were progressing. When I pickled the vehicle up the team provided ..." Read more
"100% efficient communication 100% of the time."
"... picked Gotham from the Geico 'near us' garage list. Communication from Gotham was easy, kind, and professional. The final result was better than we expected." Read more
"Very communicative and upfront about all repairs and the timeline estimations. I loved the itemized list of needs, ..." Read more
"... discussed except one additional repair on the other side. Cannot say that the communication and attentions in detail was satisfactory but the overall repair was okay. Thank you." Read more

Likely to Recommend

Repair Quality

Great Service! Early completion saved the weekend.

Customer Service

My Experience

Great service, excellent work, great[ communication

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Repair Quality

Excellent service

Customer Service

My Experience

Everyone that I spoke to throughout this repair was extremely nice and truly made me feel like family. I didn’t get everyone’s name but Giovanni, Val and Juan were really great on every level. Thank you all. Lots of love, Mike

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Repair Quality

Just a nice and professional crew and customer service

Customer Service

All done to perfection

Likely to Recommend

This is my second time going to then

Repair Quality

Gotham did an amazing job on fixing my car after a very stressful time. They did beautiful work on my car and they were very communicative throughout the process. This is the second time of me going to them due to how well they treated me and my car the last time. In addition, as I was picking up my car two mechanics met with me and explained the work they did and offered suggestions on work I should seek out in the future to keep my car safe.

Customer Service

The staff was very kind and accommodating

My Experience

they are the best!!

My Experience

You guys are the best

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

My Experience

Great job by the team at Gotham City Collision!! i was expecting a bare minimum bumper repair after i was rear ended, instead, the great workers at Gotham City Collision made my pride and joy as good as new and even better. My car looked fresh from the dealership, they even cleaned my car, put windshield wiper fluid in, and placed my unused car mats in their rightful place and a steering wheel cover i had inside. They even cleaned my trunk!!! They took great care of my car ! I will forever come back here for any detailing needs!! Thank you all so much and thank you for getting me back on the roads looking great!

Likely to Recommend

Repair Quality

They were pleasant, courteous, professional I have no complaints. I would recommend them in a heartbeat

Customer Service

The repair could not have been better. Excellent work.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

My Experience

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Repair Quality

Gotham City was a pleasure to work with. Customer service was totally pleasant, communication was perfect, and the work performed was on time, reasonably priced, and excellent.

Customer Service

My Experience

Exceptional service all around

My Experience

Thank you!

Likely to Recommend

Repair Quality

Would recommend. Amazing work and professionalism. Front desk lady kept me updated on my claim and answered all my questions. Thanks Gotham!

Customer Service

Returned Clean