Gotham City Collision

4.9 (3,978reviews)
97%
11-30 44th Rd,  Long Island City,  NY  11101

In operation 13 years.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are Tesla certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Tesla

Reviews (3,978)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gotham City Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication is frequently highlighted as a strength, with customers appreciating regular text and phone updates keeping them informed at every stage. Timeliness is another strong suit, with numerous customers noting their vehicles were completed ahead of schedule. A few customers mentioned they would have appreciated more proactive updates without needing to follow up, and one noted an additional repair was not completed as discussed. Overall, the vast majority of customers express strong satisfaction and willingly recommend the shop to friends and family.
Select to learn more
"... Jeep would be ready for pickup. Most importantly, the quality of the work was outstanding. My Jeep looks brand new again, and I couldn't be happier with the results. ..." Read more
"... they do an excellent job repairing the damaged area, they also buffed out scratches from other areas." Read more
"Vehicle was perfectly restored."
"Amazing work done on my Porsche, professional and very friendly Id definitely recommend them to all my friends and ..." Read more
"... communication, the service, and most importantly the work, was all impeccable. The best experience I have ever had with a collision repair." Read more
"Ready 5 days ahead of schedule"
"It was ready 2 days earlier than originally projected"
"... coverage with insurance. These guys were able to get my car turned over well ahead of schedule in less than a week, did a great job, left me with a clean car like new ..." Read more
"Was done beautifully and days ahead of schedule"
"it was delayed for a week"
"... dropped the vehicle off to the time I picked it up the team there provided timely updates on how the repairs were progressing. When I pickled the vehicle up the team provided ..." Read more
"100% efficient communication 100% of the time."
"... picked Gotham from the Geico 'near us' garage list. Communication from Gotham was easy, kind, and professional. The final result was better than we expected." Read more
"Very communicative and upfront about all repairs and the timeline estimations. I loved the itemized list of needs, ..." Read more
"... discussed except one additional repair on the other side. Cannot say that the communication and attentions in detail was satisfactory but the overall repair was okay. Thank you." Read more

My Experience

Likely to Recommend

Repair Quality

Gotham City was a pleasure to work with. Customer service was totally pleasant, communication was perfect, and the work performed was on time, reasonably priced, and excellent.

Customer Service

My Experience

Exceptional service all around

My Experience

Thank you!

Likely to Recommend

Repair Quality

Would recommend. Amazing work and professionalism. Front desk lady kept me updated on my claim and answered all my questions. Thanks Gotham!

Customer Service

Returned Clean

My Experience

Wonderful service and quality!

Likely to Recommend

Repair Quality

Customer Service

My Experience

you guys were amazing, thank you so much!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Extremely satisfied with the work done. All those I encountered at Gotham were very pleasant and very courteous. Would recommend!!!😁

Likely to Recommend

Extremely courteous and very professional service.

Repair Quality

All repairs were done and I’m very pleased with the results.

Customer Service

The repair shop’s personnel were phenomenal. They addressed my concerns and provided excellent customer service.

Likely to Recommend

Repair Quality

Completion was a week late but worth the wait. Replacement parts and paint exceptional. Even minor nicks not part of the repair were touched up. Car interior was totally cleaned when I picked up. Juan and his crew did a great job. Thanks.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

The service was friendly and attentive and the car looks very nice.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Great

Likely to Recommend

Repair Quality

I recently had the unfortunate experience of being in a minor car accident. My insurance company provided a list of approved repair shops, and after researching reviews, Gotham City Auto Body stood out with the strongest reputation by far. Now that I have my Jeep back, it's easy to see why they're so highly recommended. Even though I dropped my vehicle off during a holiday week, they completed the repairs in about a week. Throughout the process, they kept me informed with regular text updates and provided accurate estimates for when my Jeep would be ready for pickup. Most importantly, the quality of the work was outstanding. My Jeep looks brand new again, and I couldn't be happier with the results. From start to finish, the entire experience was seamless, professional, and stress-free. I would absolutely recommend Gotham City Auto Body to anyone in need of collision or auto body repairs.

Customer Service

My Experience

The team, the communication, the service, and most importantly the work, was all impeccable. The best experience I have ever had with a collision repair.