Gotham City Collision

4.9 (4,040reviews)
97%
11-30 44th Rd,  Long Island City,  NY  11101
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In operation 13 years.

We’re committed to the collision industry and to serving you with quality and value. Bring your car in today and see what our commitment to quality is all about! We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We are Tesla certified.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:00 am - 1:00 pm
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Call
Email

Reviews (4,040)

Customers say
Overall Customer Satisfaction
Customers consistently praise Gotham City Collision for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication is a standout strength, with customers appreciating regular text, email, and phone updates throughout the repair process. Timeliness is frequently highlighted, with several customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement directly from their comments, including requests for more proactive text updates, occasional delays, and minor finishing details such as parts not reinstalled or interior cleanliness. Overall, the vast majority of customers express strong satisfaction and willingness to recommend the shop, with many noting they would return for future repairs.
AI-Generated from reviews written in the last 12 months
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"... Jeep would be ready for pickup. Most importantly, the quality of the work was outstanding. My Jeep looks brand new again, and I couldn't be happier with the results. ..." Read more
"... instead, the great workers at Gotham City Collision made my pride and joy as good as new and even better. My car looked fresh from the dealership, they even ..." Read more
"The entire process was simple and the repair work was excellent. The examiner was very detail and clearly explained everything to me; A+ for customer ..." Read more
"GCC went above and beyond. The car literally looks like it was driven off the lot."
"Vehicle was perfectly restored."
"Ready 5 days ahead of schedule"
"... coverage with insurance. These guys were able to get my car turned over well ahead of schedule in less than a week, did a great job, left me with a clean car like new ..." Read more
"The team went out of their way to make it available earlier than their initial estimate."
"It was ready a day earlier."
"Was done beautifully and days ahead of schedule"
"... work with. Customer service was totally pleasant, communication was perfect, and the work performed was on time, reasonably priced, and excellent." Read more
"... stressful time. They did beautiful work on my car and they were very communicative throughout the process. This is the second time of me going to them due ..." Read more
"100% efficient communication 100% of the time."
"Very communicative and upfront about all repairs and the timeline estimations. I loved the itemized list of needs, ..." Read more
"... picked Gotham from the Geico 'near us' garage list. Communication from Gotham was easy, kind, and professional. The final result was better than we expected." Read more

My Experience

My Experience

Did a wonderful job. Early! Everyone there is professional and knowledgeable and nice

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Gotham City Collision. From start to finish, the team was professional, helpful, and attentive throughout the repair process. They did an excellent job repairing my Mercedes-Benz, and I really appreciated their attention to detail and commitment to making sure everything was done properly. What stood out most was their customer service and willingness to go the extra mile. They even helped with an unrelated dent on my vehicle at no additional charge, which I truly appreciated. It’s refreshing to deal with a business that stands behind its work and genuinely cares about customer satisfaction. I would absolutely recommend Gotham City Collision to anyone looking for quality repairs and excellent service.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Excellent service and workmanship.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Gotham City Colision has done a great job repairing my vehicle. Great customer service.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Fantastic work, excellent staff, even detailed the interior and did various other touch ups to make the car look great! Thank you Gotham City Collision.

My Experience

Service was fantastic, the car looks great! The regular updates about the progress of the work was really helpful too.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am extremely satisfied with the repair work done on my Honda. The staff was professional, kept me updated throughout the process, and delivered fantastic results. Thank you to the Gotham City Collision team for the outstanding service!"

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

My Experience

It’s always tricky to review things until time has last and everything settles, but when I first saw the car upon pickup I was really impressed with how “brand new” the repairs looked. I would recommend you all to anyone based on this experience

My Experience

Good work

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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