M&B Twins Collision

5.0 (3,162reviews)
100%
22-19 37th Ave,  Long Island City,  NY  11101
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When it is time for your vehicle to be repaired you can trust our years of experience in the collision repair business. We work with state-of-the-art equipment and highly trained body shop technicians using the most modern and up-to-date equipment available. Your vehicle repairs are of our out most concern. Our staff closely monitors the entire production process from beginning to end. Everything is quality controlled from and body repair to panel alignment, color matching and air-bag replacement.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 4:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Ram
Tesla
Volkswagen
Call
Email

Reviews (3,162)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The level of professionalism and friendliness of the staff is frequently highlighted, with customers feeling welcomed and valued throughout the process. Communication is a standout strength, as customers appreciate being kept informed at every stage via calls and texts. While the vast majority of experiences are overwhelmingly positive, a small number of customers noted occasional delays due to parts availability and minor cleanliness concerns upon vehicle return, as mentioned directly in their feedback. Overall, the shop earns exceptional loyalty, with many customers returning over the years and enthusiastically recommending the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... excellent job and made my car look brand new again. The attention to detail was top-tier, the work was clean and professional, and everything came out even better ..." Read more
"... these guys to get the job done. Everything from the body to the unique color was executed masterfully. Top notch shop." Read more
"... Super professional customer service! A business that truly deserves their stellar reputation - they really take pride in their work and it shows!" Read more
"... knowledgeable, and kept me updated throughout the repair. The quality of the work was outstanding—my car looks brand new again, and the attention to detail was impressive. ..." Read more
"... auto company, let alone a company in general. The customer service from first phone call to car pick up with impeccable. They even gave me a ride to the ..." Read more
"... inside and outside of my car, charged my car, and had it done several days early. They over delivered on every point. I will never go anywhere else. Thank ..." Read more
"They did an incredible job fix it in no time. Will recommend this place to everyone."
"... had a great experience with Twins Collision! The turnaround time was impressively quick, and they kept me updated throughout the entire process with clear ..." Read more
"... honest, and kept me updated throughout the process. The turnaround time was great and the price was fair for the quality of work. If you want your car looking ..." Read more
"... expected. They were also very friendly, honest, and kept me updated throughout the process. The turnaround time was great and the price was ..." Read more
"... the repair, but also with the service. They did a great job of keeping me up to date on the status as well as the process from beginning to end. Very ..." Read more
"... they made it completely whole in just two weeks. They communicated with me throughout the process and truly understood how important it was for me ..." Read more
"... turnaround time was impressively quick, and they kept me updated throughout the entire process with clear and consistent communication. The quality of ..." Read more
"... to finish. The staff was professional, honest, and kept me informed throughout the repair process. My car looks brand new again. Highly recommend!" Read more

Likely to Recommend

Repair Quality

Everyone here is great and takes great care of you and your vehicle. Lucy is amazing!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Twins was a stellar experience , A professional establishment that doesn't cut any corners . They arev busy for these reasons. Thanks

Customer Service

Lucy is the best , love her

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

From the day I dropped it off to the day I picked it up. Everyone I dealt with was professional. The quality of the work is Goldstar.

Repair Quality

The work was done professionally. I was constantly updated on the status of the vehicle. They even did a complete polishing buff on the entire car complementary. I have been in many Collision shops over the course of my crazy driving, I highly recommend the twins.

Customer Service

As mentioned before, I was constantly updated on the status of my car. And if I ever had to call, I got a immediate response.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I my self was recommended to Twins

Repair Quality

Great service, the process was effortless on and convenient. Really pleased with the work they did. My car looked like it was fresh off the lot.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very professional Operation.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Really good work and communication

Customer Service

They were excellent

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Highly recommend and would continue to use them for any future needs Need a customer for over 16 years

Repair Quality

Always a great job and final product The car looked amazing

Customer Service

Rich, Manny, and Lucy are the best

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great team. I unfortunately have had to bring my car to Twins more than once but that speaks to my confidence and satisfaction with them. I would go back again if I had to.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Good and fast service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very efficient, professional, responsive. Great customer service. Car is in great shape. Seamless with car rental coordination

Customer Service

Very professional and courteous

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Excellent service, professional staff.

Customer Service

Prompt, reliable communication. Helpful and friendly.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Outstanding, professional, friendly, efficient service both support and auto. I will recommend them to friends family and strangers

Customer Service

Outstanding. Above and beyond. Efficient knowledgeable friendly. Kept in touch throughout repair process

Kept me Informed?

Yes

Ready on Time?

Yes

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