CARSTAR Rice's Collision
In operation 78 years.
Welcome to Rice's Collision and Body Work, a trusted name in automotive repair since 1948. Under new management, we have completely renovated our facility to provide you with unmatched collision repair experience. Our state-of-the-art center boasts a 15,000 square foot shop area and an additional 15,000 square feet of yard space, ensuring we have the capacity and resources to handle all your repair needs. Located at 191 Hempstead Turnpike, West Hempstead, NY 11552, Rice's Collision and Body Work is proudly I-CAR Gold Certified. This prestigious certification demonstrates our unwavering commitment to excellence and adherence to the highest industry standards. Our facility is equipped with the latest technologies and best-in-class equipment, allowing us to deliver precise, high-quality repairs for every vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Work far exceeded my expectations. Very high quality work and my car and it was done a day earlier than estimate.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very satisfied with the work done well and on time. Manager and the team are helpful and friendly. I will definitely recommend CS Rice's Collision.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work Great work!!!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Have a great team at Rice
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
I had an excellent experience with Petro & Rice’s Collision. After dealing with a very disappointing repair at another auto body shop, their team identified and corrected multiple problems with my BMW. They provided a fair and transparent estimate, maintained great communication throughout the process, and completed the repairs within the promised timeframe. Their professionalism and quality of work truly stand out. I highly recommend Petro & Rice’s Collision to anyone seeking reliable and honest automotive repair services.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I’m very impressed with this shop. The bodywork is seamless and can’t tell there was ever a damage. Thank you!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was happy with the overall experience. Thank you for all your efforts.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff was attentive and friendly. The service was fairly priced, timely and of quality.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Service was great and superb. I like that I received up-to-date text on the status of my repairs.
Customer Service - 5.0/5.0 -
I love the receptionist’s energy upon walking in. She was absolutely great.
Likely to Recommend - 5.0/5.0 -
Yes, it’s very likely I would recommend to a friend or family member.
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied with customer service personnel, thank you for fixing my car so quickly. I appreciate the quality of your work and how you explained everything clearly.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service…. from beginning to end, then made sure my car was taken care of ! I would recommend them to anyone.
Customer Service - 5.0/5.0 -
Amazing customer service…. from beginning to end, then made sure my car was taken care of ! I would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The manager and personnels are very friendly and accommodating. I highly recommend this business. Shout out to Natalia who is very professional and super nice.
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were efficient and fast
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I recently had some work done on my car at Rice’s Collision and I couldn’t be happier with the results. From start to finish, the team was professional, friendly, and transparent about the process. They kept me updated throughout the repair, explained everything clearly, and the final work was flawless, my car looks brand new again. Turnaround time was quick, pricing was fair, and the quality of craftsmanship really shows. It’s rare to find a shop that combines skill, honesty, and great customer service, but Rice’s Collision delivered on all fronts. I highly recommend them to anyone needing auto body repairs!
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. I love the work and I love the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new.