CARSTAR Rice's Collision
In operation 78 years.
Welcome to Rice's Collision and Body Work, a trusted name in automotive repair since 1948. Under new management, we have completely renovated our facility to provide you with unmatched collision repair experience. Our state-of-the-art center boasts a 15,000 square foot shop area and an additional 15,000 square feet of yard space, ensuring we have the capacity and resources to handle all your repair needs. Located at 191 Hempstead Turnpike, West Hempstead, NY 11552, Rice's Collision and Body Work is proudly I-CAR Gold Certified. This prestigious certification demonstrates our unwavering commitment to excellence and adherence to the highest industry standards. Our facility is equipped with the latest technologies and best-in-class equipment, allowing us to deliver precise, high-quality repairs for every vehicle.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- Spanish
- Russian
| Sun | Closed |
| Mon | 8:00 am - 6:00 pm |
| Tue | 8:00 am - 6:00 pm |
| Wed | 8:00 am - 6:00 pm |
| Thu | 8:00 am - 6:00 pm |
| Fri | 8:00 am - 6:00 pm |
| Sat | 8:00 am - 1:00 pm |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was great. I love the work and I love the service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks brand new.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Customer service is 10/10.
My Experience - 5.0/5.0 -
I’m thrilled to say that my recent repair experience with CS Rice’s Collision exceeded all expectations. From start to finish, Natalia and Peter were absolutely phenomenal—professional, knowledgeable, and genuinely attentive every step of the way. They made what could have been a stressful process feel smooth and reassuring. Their clear communication and dedication to customer satisfaction truly stood out. Please pass along my sincere thanks to the entire team for a job exceptionally well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I’m thrilled to say that my recent repair experience with CS Rice’s Collision exceeded all expectations. From start to finish, Natalia and Peter were absolutely phenomenal—professional, knowledgeable, and genuinely attentive every step of the way. They made what could have been a stressful process feel smooth and reassuring. Their clear communication and dedication to customer satisfaction truly stood out. Please pass along my sincere thanks to the entire team for a job exceptionally well done!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was very satisfied with the job and was done quickly. Thanks again. 🙂
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Because they did quality workmanship
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The staff was incredibly friendly and helpful. I was able to request an online estimate inspection, and I was promptly contacted. I was seen the next day for the estimate. The quote was very reasonable, and I was able to schedule the repair quickly. After dropping off the car, I was kept updated on the repair status constantly. I was pleased with the repair and the turnaround time. I would highly recommend their services.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
No good work
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0 -
Definitely recommending this spot if needed in the future to friends and family
Repair Quality - 5.0/5.0 -
Natalia and mark were very helpful in getting my 2025 honda crv fixed up in a timely and professional matter. Definitely would recommend this place for future repairs
Customer Service - 5.0/5.0 -
Customer service was exceptional, Natalia was very helpful in keeping my cars updates sent out
Returned Clean
My Experience - 5.0/5.0 -
Nice job
Likely to Recommend - 5.0/5.0 -
Great job
Repair Quality - 5.0/5.0 -
They make great Job .. I’m recommend them
Customer Service - 5.0/5.0 -
Great job
My Experience - 5.0/5.0 -
You guys are professionals.
Likely to Recommend - 5.0/5.0 -
Will definitely recommend this shop to Anyone and will come back if I ever need future repairs.
Repair Quality - 5.0/5.0 -
You guys did an amazing job fixing my car. You completed the job before the estimate time frame and even fixed other issues at no additional cost.
Customer Service - 5.0/5.0 -
I am extremely satisfied with the outcome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair was done very well and car was nice and clean upon completion . My only complaint is that it took over a week to get one small piece of molding, I had to bring the car back for that.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All members of the team did a great job. Communication on the status of my car’s repairs was very good.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Very satisfied
My Experience - 5.0/5.0 -
Excellent shop
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great shop great Claims professional Lauren Thompson, excellent service
Customer Service - 5.0/5.0 -
Excellent
My Experience - 5.0/5.0 -
CS RICE’S COLLISION are the best auto body shop around! The service is excellent! Very friendly and efficient. Did a great job! Thank you CS RICE COLLISION!!
Likely to Recommend - 5.0/5.0 -
I would recommend CSCar Collision to anyone that needs repair. There are the best auto collision around!
Repair Quality - 5.0/5.0 -
CS Car Collision is the best!!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fast and efficient