CARSTAR Russom Cape Girardeau
In operation 6 years.
CARSTAR Russom's Collision Cape Girardeau is a family owned auto repair business. The Cape Girardeau store is the third location for owner Brad Russom and is a part of the CARSTAR family of repair facilities. Our goal is to provide high quality repairs on a timely basis. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Paintless Dent Repair
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
The guy at the front desk could smile a little. He looks like he's on death row waiting for the switch to be thrown.
Customer Service - 3.0/5.0 -
See first comment.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Russom’s Car Star is excellent. Replaced my antenna and a hole in the roof of my 2022 Kia Sorrento. I would recommend them to anyone.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great work
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We had a Tesla Model 3 Performance hit and damaged in the front. They went above and beyond to repair it back to new condition. They were very informative during the process. They took the time to make sure we were satisfied.
Customer Service - 5.0/5.0 -
Excellent communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Patiently answered my concerns
Likely to Recommend - 5.0/5.0 -
Great staff and great communication
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Everyone needs to skip the dealership or any body shop in the Cape area.
Repair Quality - 5.0/5.0 -
I've had 2 cars repaired at CARSTAR within the past year. I am very satisfied with their service, repairs, and communications. The Chevy dealership did not have a body repair man they say to repair either of my cars. A Corvette or a Camaro, now that is sad. I will always take my vehicles to CARSTAR and never back to the dealer.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have already sent friends to the shop!
Repair Quality - 5.0/5.0 -
An amazing shop. The cars looks amazing!
Customer Service - 5.0/5.0 -
The general manager is amazing. He took care of me personally and made sure I was completely satisfied.
Likely to Recommend - 5.0/5.0 -
They did great
Repair Quality - 5.0/5.0 -
Amazing
Customer Service - 5.0/5.0 -
Very nice
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
Yes i would recommend
Repair Quality - 4.5/5.0 -
They did good
Customer Service - 4.0/5.0 -
The guy with that's the receptionist you can barely hear him on the phone and never returned a call
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will definitely recommend this shop to everyone
Repair Quality - 5.0/5.0 -
Carstar keep me up to date on what was going on with my truck. They worked very hard with my insurance company and the first company that tried to repair the truck. Everyone was very friendly with me every time i came in to ask a question. I will definitely bring my next wreck to them.
Customer Service - 5.0/5.0 -
Carstar keep me up to date on what was going on with my truck. They worked very hard with my insurance company and the first company that tried to repair the truck. Everyone was very friendly with me every time i came in to ask a question. I will definitely bring my next wreck to them.