CARSTAR Russom's Rutherford

4.8 (565reviews)
97%
P O BOX 448,  Rutherford,  TN  38369
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Shop AssistantSparkles

CARSTAR Russom's Rutherford is a family owned third generation collision repair business that has been serving the community since 1955. Our goal is to provide high quality repairs on a timely basis coupled with a superior level of customer service. Our technicians are I-CAR Gold certified to ensure they have the most up to date training available. We have a state of the art facility that utilizes a waterborne paint system used by many auto manufactures which is environmentally friendly as well. We provide a high level of customer communication throughout the repair process including text and email messaging with vehicle owners. We have onsite rentals for customer convenience.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (565)

Likely to Recommend

Repair Quality

All work is excellent and vehicle returned to me cleaner than it’s ever been. The only thing that could possibly have been better is the aiming of the new headlights

Customer Service

Likely to Recommend

We have used the shop twice. Both times we were left unsatisfied.

Repair Quality

All damage was not repaired

Customer Service

Communication on timing and corrections was very lacking

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Always nice and helpful

Customer Service

Great customer service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Wished it was faster.

Customer Service

Kept me informed

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Repair Quality

Miscommunication, tech did not notice 2 scratches on hood so scratches were not repaired. All other discussed issues with vehicle were handled well

Customer Service

Good communication and clear instructions

Likely to Recommend

Repair Quality

It looks like new.

Customer Service

They were very nice and answered all my questions.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Great team and did a great job! Treated us like family!

Customer Service

Great team and did a great job! Treated us like family!

Likely to Recommend

Repair Quality

Great job I would recommend to anyone

Customer Service

Great job

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Great professional people to do business with. Very fast and quality work. Couldn't be happier

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Russom’s carstar did an excellent job fixing my car!

Customer Service

Kept me updated on the status of my car

Likely to Recommend

Would recommend very highly!!

Repair Quality

Repairs were perfect. We received fast and friendly service. We would definitely recommend car star to anyone!!

Customer Service

Cindy was very friendly at the service desk she was the only person we felt with personally but everything was perfect!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service and communication.

Customer Service