CARSTAR Sca Collision Center

4.9 (273reviews)
98%
4745 HIERS AVENUE,  Riverside,  CA  92505
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Shop AssistantSparkles

In operation 4 years.

At CARSTAR SCA Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Riverside, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are open Saturdays by appointment only.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (273)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new upon return. The team is widely recognized for exceptional friendliness, professionalism, and a welcoming atmosphere. Proactive communication through texts and phone calls kept customers informed throughout the repair process. A standout highlight across reviews is vehicles being completed ahead of schedule, reflecting strong efficiency. A small number of customers noted isolated concerns around incomplete repairs or paint quality, which represent direct customer feedback rather than systemic issues.
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"The work they did to my truck was outstanding! The detail on where they had repainted was amazing ..." Read more
"... deadline. The truck was done ahead of schedule and they did an excellent job. 10 out of 10 in my book every day!!" Read more
"... entire process that was stressful enough for me. The workmanship is impeccable and my car looks phenomenal! Id like to thank the entire team for doing such an ..." Read more
"The paint on the bumper was chipping off. The paint was clumped up as if the spray gun wasnt clean. There was also blue ..." Read more
"The body work was excellent. The thing that was disappointing was travelers. And ..." Read more
"... updates and the promise of making their deadline. The truck was done ahead of schedule and they did an excellent job. 10 out of 10 in my ..." Read more
"Our car was ready three days before the due date."
"... car. The car looks beautiful and brand new again. They even finished the repairs several days earlier than expected. The CarStar Team gets five stars from us. Excellent ..." Read more
"My vehicle looks brand new! I dropped my car off on monday and received the car on Wednesday. Same week!"
"The staff was incredibly friendly and managed to have my car fixed way before their estimated date."
"Kept me in the loop with texts every 4-5 days. Answered all my questions promptly."
"... professional from the day. My appointment was set, keeping me updated on the process of my car by text. The final text message telling me my car was ready ..." Read more
"... was very nice, they were quick to repair my car and called me to go over all the damages in detail with me and kept me updated throughout the repair process. ..." Read more
"Very good and they left my truck like new the communication was really good and the workers are very helpful and kind"
"Yes, they kept us informed every step of the way."

My Experience

The work they did to my truck was outstanding! The detail on where they had repainted was amazing and I had gotten hit in the back bumper and the tailgate and back bumper looks basically brand new. Thank you so much for the great work!!!

Likely to Recommend

I would most definitely recommend this shop to a friend because they take care of us and where so nice and friendly!!

Repair Quality

Amazing 1000/10 love it so much! The best work done to my truck!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mariana is an amazing front desk receptionist and is very knowledgeable about any repairs or how long the process may take. She's transparent, clear, precise and a very thoughtful person! The repair team made my experience here an outstanding one, where a place I can trust wholeheartedly with my car knowing that it's in great hands.

Likely to Recommend

Repair Quality

The repair to my vehicle is perfect to the detail! It's as if my car was given back to me as a brand new car off the dealership lot.

Customer Service

Mariana is the best to talk to, the team that worked on my car also are transparent and went above and beyond to cleaning my car.

Returned Clean

My Experience

I have no thoughts in the moment but I appreciate that you did a good job

My Experience

Mariana was extremely helpful and communicative through the entire process, went above and beyond for my experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The staff and everyone is very friendly and very helpful. And everything is very professional.Thank you!!!!!

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Muy amables y gentiles personas que trabajan en este taller. Gracias

Customer Service

Muy amables

Returned Clean

My Experience

Front desk lady was very nice, they were quick to repair my car and called me to go over all the damages in detail with me and kept me updated throughout the repair process. Very clean and professional body shop. They did a great job on repairing my car. Great customer service.

Likely to Recommend

Repair Quality

My car looks great

Customer Service

Very good body shop, they were very professional and prompt with informing me on the repairs to my vehicle and keeping me updated. Very clean place, front desk lady was very nice and helpful. The work they did was top notch, my car looks great.

My Experience

Great experience. The repairs look great, and it was ready 2 days early. Everything was really easy.

Likely to Recommend

Repair Quality

Very satisfied

Customer Service

Returned Clean

My Experience

The entire process was SO PROFESSIONAL! Mariana explained so well at our initial call what the entire process would look like with a timeline. She was also amazing coordinating rental car with Enterprise both for my drop off and pickup. The initial diagnosis was done so quickly with a kind follow up phone call explaining in details. The entire auto repair team has done an extraordinary job bringing the BRAND-NEW car look to my car!! The team also detailed my car so perfectly as if I just bought my car from the dealership the same day! The entire repair was also done quickly within a week. This has been my best experience involving collision repairs. Last but not least, I was able to leave my trust with the entire team. Their performance and communication assured me that my car was in great hands!!

My Experience

Dealing with the insurance companies can be a headache, but you guys were able to take control of the situation and provide excellent service for us. I appreciate the effort the team put forth to ensure quality work was done .

Likely to Recommend

Repair Quality

Extremely satisfied. Mariana assisted me the go over the process answering all my questions and assisted me to get a rental car and Joseph did a great job. My car looks like brand new! I highly recommend Carstar in Riverside. Silvia G.

Customer Service

The repaid shop manager, Joseph wa attentive and knowledgeable. Happy with his service. Thank you Marina excellent customer service

Returned Clean

My Experience

Everything looks great!

Likely to Recommend

Repair Quality

Customer Service

Mariana was terrific!

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Fast, hassle free repair service. Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Si los recomiendo al 100

Repair Quality

Muy buen trabajo

Customer Service

Satisfecho

Returned Clean

My Experience

I am very pleased with the repairs that you did on my traverse. Thank you so much.

Likely to Recommend

Repair Quality

The body work was excellent. The thing that was disappointing was travelers. And that no one thought checking the alignment was appropriate after being rear ended. When I picked up my Traverse it veered to the right when before the accident it was just fine. On the advise of travelers I took it for alignment check and travelers said if it showed alignment related to the accident they would reimburse us. Even after submitting the alignment settings travelers found it not accident related. How can that be when the alignment was needed in the rear. So review of travelers is a 2 much needed improvement.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The experience and customer service was great

Likely to Recommend

100%

Repair Quality

Great customer service

Customer Service

Very kind and helpful service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean