CARSTAR Sca Collision Center

4.9 (288reviews)
98%
4745 HIERS AVENUE,  Riverside,  CA  92505
Bot
Shop AssistantSparkles

In operation 4 years.

At CARSTAR SCA Collision Center, we provide the highest quality auto body repair. We offer 24/7 accident support and towing assistance to get you back on the road quickly. Our collision center in Riverside, CA provides dent repair, dent removal, storm damage repair and other services. We repair all makes and models, work with most insurance companies and offer a nationwide warranty. We are open Saturdays by appointment only.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
Payment Types
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
  • Chinese
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram

Reviews (288)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering exceptional repair quality, with many noting their vehicles looked brand new upon return. Timeliness was a standout strength, as numerous customers highlighted repairs being completed ahead of schedule. Communication throughout the repair process received high marks, with customers appreciating regular text and phone updates. The friendly, professional, and helpful nature of the entire staff was frequently celebrated. A few customers noted isolated concerns, including one instance of unsatisfactory paint work and a missed interior repair item, as mentioned directly in their feedback.
Select to learn more
"The work they did to my truck was outstanding! The detail on where they had repainted was amazing ..." Read more
"Quality work. Professional all the way. Kept me in the loop the whole time and beat their ..." Read more
"... entire process that was stressful enough for me. The workmanship is impeccable and my car looks phenomenal! Id like to thank the entire team for doing such an ..." Read more
"The repair to my vehicle is perfect to the detail! It's as if my car was given back to me as a brand ..." Read more
"The paint on the bumper was chipping off. The paint was clumped up as if the spray gun wasnt ..." Read more
"Amazing work everyone. Way earlier than expected and total quality job. I had bodywork and a rear window replaced on a new ..." Read more
"Replaced parts look almost brand new and it was finished much faster than expected. Appreciate the work put into the repairs."
"... They were very accommodating and did excellent work. They even finished earlier than expected. The car looks beautiful and I am so thankful that ..." Read more
"My vehicle looks brand new! I dropped my car off on monday and received the car on Wednesday. Same week!"
"Great experience. The repairs look great, and it was ready 2 days early. Everything was really easy."
"... my house all before I get back from my work trip they were very communicative and everything was done over the phone and by email so that I didnt have ..." Read more
"... but your staff made it a lot easier to deal with. I love the texts you sent that updated as it went through the process. You are an amazing company and ..." Read more
"Customer service was outstanding, kept me informed the entire way and was very helpful."
"... was very nice, they were quick to repair my car and called me to go over all the damages in detail with me and kept me updated throughout the repair process. ..." Read more
"Kept me in the loop with texts every 4-5 days. Answered all my questions promptly."

Likely to Recommend

Repair Quality

Thank you, Mr. Sanchez his commitment. This customer service and communication are amazing. Always keeping us in touch. Her car was going, and when there was gonna get done before time, which was great the quality of work outstanding they even put air on my tires, which was beyond call of duty. I am very pleased and thank you again for all your hard work. You did to get our card done in the minimum of five days.

Customer Service

Returned Clean

My Experience

Tuve una excelente experiencia con CS SCA Collision Center. Desde el principio recibí un servicio muy profesional, amable y atento. El trabajo de reparación quedó excelente y se nota el cuidado y la calidad con la que hicieron todo. Agradezco mucho la atención y el trato que recibí durante todo el proceso. Definitivamente recomiendo este lugar a cualquier persona que necesite una reparación de su vehículo. ¡Muchas gracias por el excelente trabajo!

My Experience

Great fast service and Mariana was amazing and answered all our questions

My Experience

I had an excellent experience with CARSTAR. Marina treated me with great respect and kept me updated throughout the entire repair process. She clearly explained, step by step, all the work performed on my Highlander. Thank you very much for your professionalism and excellent customer service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mariana and the owner are the best. They were very helpful. The repair process went smoothly.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very professional

My Experience

Replaced parts look almost brand new and it was finished much faster than expected. Appreciate the work put into the repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I would 100% recomend.

Repair Quality

The repaired area looks brand new like when I bought the vehicle.

Customer Service

Customer service was outstanding, kept me informed the entire way and was very helpful.

Returned Clean

My Experience

Raphael and Mariana are very helpful and they both keep you updated on the progress of your vehicle, outstanding service, Thank you. Definitely a high five 👋 ✋️ 🙌 ✨️

Likely to Recommend

Repair Quality

Raphael and Mariana are very helpful and knowledgeable about your vehicle, they keep you updated on the progress and I definitely recommend them 👍 thanks

Customer Service

Returned Clean

My Experience

Amazing work everyone. Way earlier than expected and total quality job. I had bodywork and a rear window replaced on a new truck and looks like it did the day I bought it. Thanks all.

Likely to Recommend

Repair Quality

Amazing shop. Quality work done

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Oh yes definitely 100 percent

Customer Service

Did very very nice body work

Likely to Recommend

Repair Quality

Had a lil accident 2 days before my work trip my insurance and I picked carstar, from the moment I called them they the customer service was amazing they came and picked my car up from my house had it repaired and dropped back at my house all before I get back from my work trip they were very communicative and everything was done over the phone and by email so that I didn’t have to be pulled in all directions while dealing with my daily life I recommend this place 💯

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I have no thoughts in the moment but I appreciate that you did a good job

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The work they did to my truck was outstanding! The detail on where they had repainted was amazing and I had gotten hit in the back bumper and the tailgate and back bumper looks basically brand new. Thank you so much for the great work!!!

Likely to Recommend

I would most definitely recommend this shop to a friend because they take care of us and where so nice and friendly!!

Repair Quality

Amazing 1000/10 love it so much! The best work done to my truck!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Mariana is an amazing front desk receptionist and is very knowledgeable about any repairs or how long the process may take. She's transparent, clear, precise and a very thoughtful person! The repair team made my experience here an outstanding one, where a place I can trust wholeheartedly with my car knowing that it's in great hands.

Likely to Recommend

Repair Quality

The repair to my vehicle is perfect to the detail! It's as if my car was given back to me as a brand new car off the dealership lot.

Customer Service

Mariana is the best to talk to, the team that worked on my car also are transparent and went above and beyond to cleaning my car.

Returned Clean

My Experience

Mariana was extremely helpful and communicative through the entire process, went above and beyond for my experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean