Kaizen - Riverside East
In operation 16 years.
Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:30 pm |
| Tue | 8:00 am - 5:30 pm |
| Wed | 8:00 am - 5:30 pm |
| Thu | 8:00 am - 5:30 pm |
| Fri | 8:00 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0 -
Posting on Google
Repair Quality - 5.0/5.0 -
Very helpful and considerate staff. My vehicle came back better ,cleaner than when I brought it in. Jerry was so accommodating and I appreciated all of the updates on the progress. 🙌
Customer Service - 5.0/5.0 -
Very knowledgeable and professional.
My Experience - 5.0/5.0 -
Amazing quality repairs the general manager is very knowledgeable and helpful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
This is the only place I will take my car. 100/10. Highly recommended
Repair Quality - 5.0/5.0 -
Service was awesome
Customer Service - 5.0/5.0 -
Jerry and Vanessa were very helpful from start to finish. Made me feel very comfortable
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0 -
Very likely, I would recommend Kaizen to friends and family
Repair Quality - 5.0/5.0 -
I was very happy that my car was repaired fast.
Customer Service - 5.0/5.0 -
They were very professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Kaizen provides exceptional and prompt service. I have had my car repaired with them 3 times and have been extremely impressed with their repair. Jerry was very prompt with communication with updates in my repairs coordinated with my insurance company and adjuster so the process ran seamlessly. Jerry and his team are 10 + exceptional in service and quality of work. I will always use and refer Kaizen to all my family and friends.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have been taking my cars to Kaizen for several year and the staff and repair are exceptional. Jerry is very knowledgeable and promptly communicates with me on updates on my car repair. He always makes the process seamless and stress free for his clients and handles all communications with my insurance and car rental. The whole team there are friendly, professional, and respectful. Will never trust my car with anyone else. Highly recommend Kaizen Collision Center to all my family and friends.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Yes I will recommend to friends and family and or anybody who needs any repairs to be honest you did an awesome job. I’m very happy
Repair Quality - 5.0/5.0 -
Thank you very much for the hard work you did a great job. I really appreciate it that you guys took the time to do the job done ahead of time.i really that hard work you have done. I will recommend this body shop to friends and family 100% excellent job done.Thank you very much
Customer Service - 5.0/5.0 -
Great customer service I love it
Returned Clean
My Experience - 5.0/5.0 -
Awesome job,Great staff very informative im very happy with the work on my 2026 DENALI truck. THAANK U
My Experience - 5.0/5.0 -
They were great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0 -
Great service
Returned Clean
My Experience - 5.0/5.0 -
I have used Kaizen twice and both times they did a excellent job and the customer service was excellent. They made sure I was kept updated on the process as well thank you so much
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I would recommend this business to my family and friends.. we are very happy with the work on our 2005 Chevy the Best Customer Service as well 😊
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I went in, they ordered the parts, and when the parts arrived, I was in and out in less than an hour.
Customer Service - 5.0/5.0 -
The receptionist, Vanessa, was very communicative when it came to the arrival of needed parts and Jerry was very helpful and easy to talk to.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing!! Thank so much Jerry for making my car beautiful again!!
Customer Service - 5.0/5.0 -
Jerry was amazing! Did everything he could to get everything I needed fixed on my car!
Returned Clean
My Experience - 5.0/5.0 -
Jerry and Vanessa were extremely communicative and helpful while dealing with my Turo car getting repaired- thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jerry & Vanessa were amazing - they were communicative and helped the process move forward always.
Customer Service - 5.0/5.0 -
Jerry & Vanessa provided excellent service
Returned Clean
My Experience - 5.0/5.0 -
The guest service was exceptional, starting with the young lady at the lobby desk (I didn't get her name). The work was completed way before expected. Jerry was a pleasure to work with and was very professional and polite. He kept me updated on the work being done on my vehicle. I would definitely recommend Kaizen Collision to family and friends. And, I will definitely be a return customer if needed in the future!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jerry and the young lady at the front desk were exceptionally polite and informative about the repair process. Jerry kept me updated with phone calls regarding the progress of my vehicle. The work was completed quicker than expected. So far, the work on the vehicle is very satisfactory! I would definitely be a return customer, and would recommend Kaizen Collision Center to my family and friends. Thank you for a great experience.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great service since day one
Repair Quality - 5.0/5.0 -
We got great service from day one Jerry took care of us with no problems.They did a great job with our Priuz the car looks fantastic
Customer Service - 5.0/5.0 -
They got the job done quickly great help from customer service
My Experience - 5.0/5.0 -
Excellent performance.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service.