Picasso Auto Body Inc

5.0 (212reviews)
100%
7373 Orangewood Dr,  Riverside,  CA  92504

In operation 14 years.

OUR GOAL A true barometer of the company's success is its broad base of repeat business. Keeping customers happy is our goal. The human factor is always emphasized while maintaining the highest industry standards of excellence in workmanship. The automobile industry is constantly evolving with new technology being introduced to the market. It is our priority to always be prepared for these advancements. Located inside our facility are a conference room and a training facility where our technicians are regularly trained with the tomorrows emerging technology to maintain and expand each area of expertise. In addition, we personally and continually monitor industry innovations looking for the most advances and modern equipment necessary for the most advances and modern equipment necessary for a superior product.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Honda
Hyundai
I-Car
Jaguar
Jeep
Kia
Land Rover
Ram
Tesla

Reviews (212)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with repairs frequently described as flawless, top-notch, and indistinguishable from pre-damage condition. Many highlighted outstanding communication, noting they were kept informed throughout the entire repair process via calls and texts, which provided great peace of mind. Timeliness was a recurring positive theme, with numerous customers reporting their vehicles were completed ahead of schedule and often under the original quote. Vehicle cleanliness upon return was also frequently commended. A few customers noted areas for improvement, including occasional delays due to parts availability, requests for more frequent updates, and isolated concerns about vehicle condition upon return such as misplaced plastic liners and window tint issues.
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"... than that. I was given a quote for the price, and it was hundreds of dollars less than that. They couldve easily left it the way it was I wouldnt have known ..." Read more
"... process was smooth, professional, and efficient. Their attention to detail and commitment to quality were evident throughout the job. They kept me informed every step ..." Read more
"Work was done quickly and ahead of schedule. My car looks as if it was never in an accident! Paint was perfectly matched."
"... throughout the whole process, the end result was amazing, top quality work done!" Read more
"Fantastic customer service and care. Way over expectation."
"... need for auto body repairs. The professionalism and communication they provided through the process makes you feel at ease." Read more
"Great service and hospitality, excellent communication and gave us updates throughout the whole process, the end result was amazing, top ..." Read more
"... commitment to quality were evident throughout the job. They kept me informed every step of the way, answered all of my questions, and delivered results ..." Read more
"... the Riverside-Inland Empire area. ### at Picasso communicated via txt and phones calls during the whole process excellent job!" Read more
"Everyone was very professional and communicated well. Answered my questions with a pleasant attitude and ..." Read more

My Experience

Likely to Recommend

I have already referred a friend.

Repair Quality

Great work. Like the damage was never there. And my hasn't been this clean in a year! LOL! Thanks to Miguel and his team for an excellent outcome.

Customer Service

Returned Clean

My Experience

Danny and everyone were excellent!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Sam was a true professional from the start. This is why I chose to go with Picasso over other collision companies. Plus, they are Land Rover certified. He walked me through the process. He helped negotiate through my insurance company. Sam made sure I understood the entire process and helped me along the way. He would update me by phone, email and text. I received pictures along the way of the progression of my car repairs. The communication was off the charts. He made sure everything that needed to be done - was done. My car was completed within two weeks just as promised!!! my Range Rover sport looks amazing again. You would never know it's been in an accident.

Returned Clean

My Experience

My Experience

The crew at Picasso‘s did an amazing job on my Land Rover, quick service, progressive pictures throughout repair very much appreciated never was out of the loop on where we were with the repair, thank you Sam. And they completed and delivered on the date as they promised. I will definitely be letting my friends and family know were to go when they need some body repair on their vehicles. Or just show them my Rover!! Much appreciated, Manuel

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

They took exceptional care of my car.

Repair Quality

From the initial contact with Erik and Sam at Picasso Auto Body to the completion of the task with my car, their service exceeded every expectation.

Customer Service

Their knowledge of the task at hand and how they would proceed with the correction was absolutely flawless.

Returned Clean

My Experience

Picasso did a beautiful job. This is my second time with this organization. I am very, very satisfied with the work that was done on my car. I recommend all foreigners go there.

Likely to Recommend

Repair Quality

Great service. Everything I asked for was performed from them. Will use them if needed in the future

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sam is great to deal with. His customer service skills are the best. Your technicians are also extremely good at what they do.

Likely to Recommend

Repair Quality

Rating is due to the customer service by Sam and the work done by the technicians! My vehicle looks great which is very important to me. A technician took the time to tuck my rear camera wires, without me asking. I really appreciate this. The technician went above and beyond what was expected. Sam and these technicians are why I would recommend this body shop and use it again, if I have to, (God forbid I have to).

Customer Service

Rating reflects customer service received from Sam and the one conversation with Miguel. The customer service received by the front office female staffer can be a lot better.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Good job but took very long time to fix it.

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Repair Quality

Thank you for the process. It was easy for me to leave the car and the way everything was managed

Customer Service

Returned Clean

Likely to Recommend

This is the third time they’ve worked on my car on a variety matters. Every time I’ve been happy with them.

Repair Quality

Customer Service

Everybody at Picasso Auto Body went out of their way to be friendly and accommodating. I was promised my car in one week, and I got it days less than that. I was given a quote for the price, and it was hundreds of dollars less than that. They could’ve easily left it the way it was I wouldn’t have known the difference. In other words, I feel that they had my best interest in mine. This is the third time I’ve worked with them and have felt the same way every time.

Returned Clean

My Experience

Work came out perfectly and Sam is good to work with.

My Experience

Great job in replacing my windshield.. I was very satisfied with the result.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean