Kaizen - Riverside West

4.9 (7,172reviews)
98%
7590 Cypress Ave,  Riverside,  CA  92503

In operation 16 years.

Kaizen Collision Center was founded on a core principle and that was to serve the customer. Some may say serving the customer with an automotive need is simple, repair the problem and you have done your job. Here at Kaizen Collision Center serving our customers goes so much further than the part where we actually repair your vehicle. Providing shuttle services, daily updates, personalized care, and superior customer service is some of the way we separate from other shops. We have a unique process that really gets down to the nuts and bolts of the repair process not just what you can see on the surface. It has always and will always be my goal to be the solution for our customer’s needs. With each customer, we always try to find a way to make the repair memorable in a great way by doing that “little bit extra” that did not need to be done.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:30 pm
Tue 8:00 am - 5:30 pm
Wed 8:00 am - 5:30 pm
Thu 8:00 am - 5:30 pm
Fri 8:00 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Cadillac CT6
Corvette C8
Ford
GM Basic
GM Fleet
GM Electric Vehicles
Honda
I-Car
Jaguar
Land Rover

Reviews (7,172)

Likely to Recommend

Repair Quality

I rated 10 they've done an excellent job. On time for what they have quoted me in completion and more importantly they arranged everything to make my life less stressful.

Customer Service

I will be gladly recommend

Likely to Recommend

Repair Quality

Customer Service

My Experience

I am really happy for the work have made it was fast and professional I’m 100% will recommend this place Thank you so much

My Experience

Excellent experience and excellent service. I am very happy with the repairs done on my truck. I will definitely be referring them.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

As good as new !

Customer Service

great service

Returned Clean

Likely to Recommend

Definitely, I’ll recommend Kaizen Collision

Repair Quality

I am very satisfied with the service and Jessica, calling me to update the status of my vehicle’s repairs

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

5 stars ⭐️⭐️⭐️⭐️⭐️! You guys went above and beyond ! My car looks absolutely Wonderful ! All of your staff treated me kind and each team member gave me outstanding service! Thanks so much !

Likely to Recommend

I cannot say enough good things about Kaisen Collision Repair ! 10+

Repair Quality

Kaisen’s Collision repair provided me with outstanding service. The entire team goes above and beyond in workmanship and courtesy.

Customer Service

All team members are outstanding! Great job guys ! Thank you so much!

Likely to Recommend

Repair Quality

The quality of repair is beyond my expectation.

Customer Service

I'm very satisfied how Jessica and specially Matthew.

My Experience

Great facility love the service always friendly and professional

My Experience

The job was definitely well done. Fast repair was a plus. Thank you!

Translated from Spanish by Carwise
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Likely to Recommend

Repair Quality

Customer Service

Muy buen servicio

Likely to Recommend

Repair Quality

Very happy with the service though I emailed a question about the tow hitch on my truck this morning if I can be contacted on that

Customer Service

Likely to Recommend

Repair Quality

You guys are the best you make me feel like family I would recommend you guys anytime. Thank you again for all you’ve done for me.

Customer Service

I can honestly say I have any business I’ve ever had things done for me you guys are number one. Thank you.

My Experience

Answered all my questions in a timely manner. They completed the repairs very quickly.