CARSTAR Shanafelt

4.9 (725reviews)
98%
955 W KINGSBURY ST,  Seguin,  TX  78155
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Shop AssistantSparkles

In operation 79 years.

We are a body shop, proudly in business since 1947. Still family owned and operated. We pride ourselves in expert auto repair, and good communication with our customers throughout the repair process. Our friendly staff is here to help you with all of your automotive needs. Our services include collision repair, mechanical, paintless dent repair, windshield replacement, restoration, and anything else your vehicle may need. We proudly offer BG products to ensure your vehicle is running at peak performance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (725)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its exceptional service quality, professionalism, and attention to detail. Many highlight the thoroughness of repairs, with vehicles returned looking brand new, often complemented by interior and exterior cleaning that exceeded expectations. Timeliness is a recurring strength, with multiple customers noting their vehicles were completed ahead of schedule. Communication was widely appreciated, with customers valuing regular status updates throughout the repair process. Courtesy rides to rental facilities were frequently mentioned as a standout gesture. Customers repeatedly express strong loyalty and willingness to recommend the shop to friends and family. A few customers noted areas for improvement, including more consistent follow-up calls and ensuring all components such as alignment and attachments are fully addressed before vehicle return.
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"... overall experience. Service writer was exceptional, body tech and painter did a excellent job on repair. The detailer even cleaned up the inside of my car. ..." Read more
"The body workrepair done by Shanafelt was outstanding. The staff is always friendly and professional."
"... customer service. The staff was very friendly, and they did a great job on my vehicle. Highly recommend." Read more
"They did an outstanding job made my car look brand new again as if there was never any damage ."
"... The team was awesome through the whole process and the truck has never looked better. I would gladly and will be coming back if anything else comes up." Read more
"... conversation. So, the only conversation we had was that my vehicles were completed ahead of schedule." Read more
"My vehicles have always been ready ahead of time. There just waiting on me to pick it up."
"My truck was ready a day earlier than he had said. Even better!"
"Complete it much sooner than expected car looked better than ever"
"I was very pleased with quality of the work, and how quickly they got it done."

Likely to Recommend

Repair Quality

They replaced our windshield in one day, and it looks great.

Customer Service

The staff were professional, courteous, and competent.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Completely satisfied from start to finish with replacement of a Ford F250 tailgate with matching paint. Bo did a great job!

Customer Service

Everyone was great!

Returned Clean

Likely to Recommend

I've been so satisfied with their work that I will always recommend CARSTAR Shanafelt.

Repair Quality

This is the fourth time I've need CARSTAR Shanafelt's services. I keep returning because of their professionalism and they're very personable. They listen to what the customer needs to say and they get right on the job.

Customer Service

I'm extremely satisfied with their customer service. I've pointed out what I felt needed additional attention, they listen and then they take care of the needed attention.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Excelente servicio, muy amable el personal que atendió. Recomiendo 100%

Customer Service

Returned Clean

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I will tell anyone I know what a great job they did.

Repair Quality

Very friendly and did a nice job on my Corolla.

Customer Service

Great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repair completed to my satisfaction.

Customer Service

Tracey provided the best customer service. She is professional and courteous with attention to every detail. Tracey also has a great sense of humor.

Likely to Recommend

Repair Quality

Looks like new again

Customer Service

They took out a dent and did some body work

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The body work/repair done by Shanafelt was outstanding. The staff is always friendly and professional.

Customer Service

The staff is very professional and helpful.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Gladly recommend them to anyone.

Repair Quality

Absolutely happy I took my 96 Land Cruiser here. The team was awesome through the whole process and the truck has never looked better. I would gladly and will be coming back if anything else comes up.

Customer Service

Great people. Polite, explained the process and set perfect expectations. They ever worked with me around my schedule.

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Wonderful friendly very experienced knowledgeable great followup

Customer Service

Returned Clean

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Repair Quality

Great job I was really surprised even with the extra of cleaning out the car and washing it

Customer Service

Answered all my questions with no hesitation

Returned Clean

Likely to Recommend

Shanafelt CARSTAR will be my first recommendation to others that need auto & body work. I’ve been there with three different vehicles. Great to know a business with these talents in our backyard.

Repair Quality

My vehicles were taken care very well. They were priced below what I expected to pay and were completed ahead of time.

Customer Service

Customer service was as expected. Everyone I interacted with was very professional, all questions were answered and I ended picking up my vehicles ahead of time.

Returned Clean