CARSTAR Shanafelt

4.9 (719reviews)
98%
955 W KINGSBURY ST,  Seguin,  TX  78155
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Shop AssistantSparkles

In operation 79 years.

We are a body shop, proudly in business since 1947. Still family owned and operated. We pride ourselves in expert auto repair, and good communication with our customers throughout the repair process. Our friendly staff is here to help you with all of your automotive needs. Our services include collision repair, mechanical, paintless dent repair, windshield replacement, restoration, and anything else your vehicle may need. We proudly offer BG products to ensure your vehicle is running at peak performance.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 9:00 am - 5:00 pm
Tue 9:00 am - 5:00 pm
Wed 9:00 am - 5:00 pm
Thu 9:00 am - 5:00 pm
Fri 9:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (719)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its high-quality repairs, professional staff, and exceptional customer service. Many highlighted that vehicles were returned looking brand new, with several noting complimentary interior and exterior cleaning as a standout touch. Timeliness was frequently commended, with multiple customers reporting their vehicles were completed ahead of schedule. Customers also appreciated courtesy rides, proactive status updates, and staff going above and beyond to accommodate individual needs. Repeat customers expressed strong loyalty, and the vast majority indicated they would recommend the shop to friends and family. A small number of customers noted areas for improvement, including a desire for more proactive communication during the repair process and occasional minor oversights such as a license plate not being reattached, as mentioned directly in their feedback.
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"... anyone to take their vehicle at Car Star Shanafelt. Impeccable service all around." Read more
"The body workrepair done by Shanafelt was outstanding. The staff is always friendly and professional."
"Professional service above and beyond would recommend to anyone needing body work whether its an accident ..." Read more
"... the work on my car. And the customer service and employees were extremely kind and helpful." Read more
"Outstanding customer service. The staff was very friendly, and they did a great job on my vehicle. Highly recommend."
"... conversation. So, the only conversation we had was that my vehicles were completed ahead of schedule." Read more
"My truck was ready a day earlier than he had said. Even better!"
"Complete it much sooner than expected car looked better than ever"
"Right on time!"
"Great job completed in a timely manner"
"Excellent communication and attention to detail."
"Was sending me text every step of the way."
"Great communication throughout the process. Great work for a great price."
"They called me when the parts came in and scheduled me in for the next business day."
"I just wish there was more communication, I had to call always to check in. Plus Im taking it back to fix ..." Read more

Likely to Recommend

I will tell anyone I know what a great job they did.

Repair Quality

Very friendly and did a nice job on my Corolla.

Customer Service

Great

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

The repair completed to my satisfaction.

Customer Service

Tracey provided the best customer service. She is professional and courteous with attention to every detail. Tracey also has a great sense of humor.

Likely to Recommend

Repair Quality

Looks like new again

Customer Service

They took out a dent and did some body work

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The body work/repair done by Shanafelt was outstanding. The staff is always friendly and professional.

Customer Service

The staff is very professional and helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Gladly recommend them to anyone.

Repair Quality

Absolutely happy I took my 96 Land Cruiser here. The team was awesome through the whole process and the truck has never looked better. I would gladly and will be coming back if anything else comes up.

Customer Service

Great people. Polite, explained the process and set perfect expectations. They ever worked with me around my schedule.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Wonderful friendly very experienced knowledgeable great followup

Customer Service

Returned Clean

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Repair Quality

Great job I was really surprised even with the extra of cleaning out the car and washing it

Customer Service

Answered all my questions with no hesitation

Returned Clean

Likely to Recommend

Shanafelt CARSTAR will be my first recommendation to others that need auto & body work. I’ve been there with three different vehicles. Great to know a business with these talents in our backyard.

Repair Quality

My vehicles were taken care very well. They were priced below what I expected to pay and were completed ahead of time.

Customer Service

Customer service was as expected. Everyone I interacted with was very professional, all questions were answered and I ended picking up my vehicles ahead of time.

Returned Clean

Likely to Recommend

Repair Quality

My car looked amazing nice clean shiny paint job was excellent my car looked like nothing happened to it!

Customer Service

Returned Clean

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Repair Quality

Excellent communication and attention to detail.

Customer Service

Returned Clean

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Repair Quality

Timeliness, professional atmosphere, good work.

Customer Service

Quick turnaround

Returned Clean

My Experience

Very satisfied with the repair. Pleased with the speed of the work.

Likely to Recommend

Repair Quality

Service well done. Quick service

Customer Service

Friendly and professional

Returned Clean

Likely to Recommend

Repair Quality

Very professional and worked to get my car done quickly. Provided a ride to the rent a car facility. Quick response to any questions I had throughout the process. Car looks perfect! Thanks!

Customer Service

Very helpful.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean