CARSTAR Shanafelt
In operation 79 years.
We are a body shop, proudly in business since 1947. Still family owned and operated. We pride ourselves in expert auto repair, and good communication with our customers throughout the repair process. Our friendly staff is here to help you with all of your automotive needs. Our services include collision repair, mechanical, paintless dent repair, windshield replacement, restoration, and anything else your vehicle may need. We proudly offer BG products to ensure your vehicle is running at peak performance.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- Spanish
| Sun | Closed |
| Mon | 9:00 am - 5:00 pm |
| Tue | 9:00 am - 5:00 pm |
| Wed | 9:00 am - 5:00 pm |
| Thu | 9:00 am - 5:00 pm |
| Fri | 9:00 am - 5:00 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
Slower than expected
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Five star service. Robert did a fantastic job from the first time we met for an estimate until we picked up the 4 runner. The team delivered the finished repair 2 days before initial estimate for completion. We were extremely pleased with the repair. The Toyota was given a great wash and looked like it came off the showroom. We especially liked the updates via text. Highly recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Robert was great from our first encounter until the day we picked up the car. He explained everything about the damaged to the vehicle and the process of repair in layman’s terms. He worked directly with our insurance rep to ensure we got what was needed the repair. High praise to the crew in the body shop for excellent workmanship
Returned Clean
My Experience - 5.0/5.0 -
Robert was great Loved my experience and would come back in a second my car is beautiful and I thank you. Will tell others about you as well. Thank you
Likely to Recommend - 5.0/5.0 -
I said I was so happy I would recommend anyone to use y'all or body and paint repairs anything
Repair Quality - 5.0/5.0 -
Robert helped me all the way through the experience of coming to Sanibel for my car that had been hit he was great he also helped me do some other things to my car while I was there I appreciate the help I am very happy with everything I will pass the word along about how good Shanafelt is and I will be back thank you very much Robert and shanafelt carstar
Customer Service - 5.0/5.0 -
Happy 100 percent Thank you Robert for everything from helpfulness to time to compliction you were fantastic!!!!!!
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0
Customer Service - 1.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Customer Service - 5.0/5.0 -
Helpful, friendly and professional
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great customer service!!! Friendly, fast and kept us informed every step of the way.
Customer Service - 5.0/5.0 -
Great customer service!!! Friendly, fast and kept us informed every step of the way.
Returned Clean
My Experience - 5.0/5.0 -
The people who work there are great and did a wonderful job on fixing my car! It made what could have been really stressful oddly enjoyable. Thank your Shanafelt team for me!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great people. Great job on the repair and my car was the cleanest it's ever been when I got it back. I highly recommend this company!
Customer Service - 5.0/5.0 -
Really nice people who did a great job on my car and returned it cleaner than it's been in years! I highly recommend this shop!
Returned Clean
My Experience - 5.0/5.0 -
All is good great job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Beautiful repair. They kept me updated as suppliers repeatedly sent wrong parts delaying completion. Thanks well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful work and was kept updated as suppliers sent wrong parts. Well done😄
Customer Service - 5.0/5.0 -
Great personal care
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My experience with the staff at Carstar Shanafelt Auto Body Repair was professional friendly customer service in the handling of my auto. Regular updates were provided during the process assuring me of the status. I am very satisfied with the outcome, and highly recommend Carstar Shanafelt Auto Body Repair Shop. Customers can be assured they will receive superior service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Robert and Austin did a great job from start to finish! Helped me with my claim, kept me informed along the way, got my car back looking brand new. Great service, personable, accommodating. Would patronize them again if needed. Whitney
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job, kept us informed of progress and we will definitely go there again when the need arises.
Customer Service - 5.0/5.0 -
Very responsive
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very fast and excellent job with very friendly customer service!
Customer Service - 5.0/5.0 -
Very friendly
Returned Clean
My Experience - 5.0/5.0 -
My looks brand new! Couldn’t even tell anything happened to it! Yall made it easy! I didn’t have worry about anything, yall took care of it all! Thank you so much. I will be using yall again
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Austin and Robert were very knowledgeable and informative throughout the entire process
Returned Clean
My Experience - 5.0/5.0 -
Repair was perfect and job was finished sooner than expected. I highly recommend CARSTAR Shanafelt.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job finished ahead of schedule.