CARSTAR Smart Collision Express Quad Cities
In operation 63 years.
If you need auto body repair work in Davenport, you need CARSTAR. Our body shop does the best collision repair in the city. With our high-quality dent repair, we’ve got all you need for an expert auto body repair. At CARSTAR, we provide a full range of auto body repair services, from fixing small dents and scratches to fully restoring your vehicle to its pre-accident state. Whether you’ve been in a collision, experienced storm damage, or simply want to give your car a makeover, we're here to help you get back on the road! Our services feature cutting-edge collision repair technology, highly trained technicians, and exceptional customer service to ensure your complete satisfaction.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 6:00 pm |
| Tue | 7:30 am - 6:00 pm |
| Wed | 7:30 am - 6:00 pm |
| Thu | 7:30 am - 6:00 pm |
| Fri | 7:30 am - 6:00 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very happy with the job. Everybody let me know what was going on with the car and what was happening up till the day it was done. That was muchly appreciated.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very prompt, great communication, and excellent work. Your manager is outstanding!
Customer Service - 5.0/5.0 -
Again great communication
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
The communication was poor. I only got updates on my car, if I called.
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Shout out to the staff for making me, and my calls, feel welcomed. Thanks so much!
My Experience - 0.0/5.0 -
My car was there for 2 1/2 months. I received 1 uninitiated call concerning my vehicle, otherwise I was calling for updates. I wasn’t notified that Scott had quit, so I was unsure if anyone else ever took over for him. When I picked up my vehicle I had to ask for a once over and the gentleman knew nothing about my vehicle.
My Experience - 0.0/5.0 -
The communication was terrible and the timing was terrible. I was told it would take a week for the work to be done and it took over a month.
Likely to Recommend - 0.5/5.0 -
Most people appreciate honestly and transparency, as do I. This place seemed to just want to collect insurance check and wipe their hands of my vehicle. Not thorough and very unprofessional.
Repair Quality - 1.5/5.0 -
Right away I noticed the check engine light was on, a loud noise came from the front and my horn still didn't work. So I returned and they hooked up the diagnostic. The noise was a fan they said they fixed. There was another issue and they told me to go across the street to Kia's service, saying maybe it would be covered by warranty and because they had no technician in, at that time. So I did, and because it was close to closing time, I had to leave my vehicle. The next day, I called for an update. The fan Smart claimed to fix wasn't. The other issue they diagnosed had damaged wires, from the accident. They were going to look at the horn. Also, they mentioned my car didn't start, due to battery. They got it charged but I was cautioned to keep an eye on it...great. In total, my car had been there for 6 weeks and still not complete. 1 week of delay may have been due to insurance issues but to claim the car was done, only for me to drive straight to another repair department is completely dissatisfying and unprofessional. Today is July 17 and currently my car is at another service department, waiting on parts to complete repairs missed from Smart.
Customer Service - 1.5/5.0 -
The date of completion given was June 24. After getting no notifications that it was complete on June 24, I made several calls to verify, before I made the trip to get my car because I needed a ride there. Communication dropped so I called again to find that they were waiting for a part. I was bummed but it saved a pointless trip and relieved to get an update, rather than none. Then told another week and another after more calls. Finally, after calling for an update, I later get a call to come pick up my car on July 6.
My Experience - 5.0/5.0 -
Scott Scarborough did an excellent job and care with my truck
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 3.0/5.0 -
I am very pleased with the results, not so much with the process
Repair Quality - 4.0/5.0 -
I'd give it a higher rating except for the time it took: 33 days
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The quality of work on repairs is fantastic! Service has been great, but I drove my car off the lot with sensor errors flashing, so I don’t think a final review was performed. Honda is working to rectify and I still would recommend them for any repair work, hands down!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I dont feel that the lack of communication would cancel out the quality of work.
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I have always given their name as a referral
Repair Quality - 5.0/5.0 -
Tab Has always taken care of us and the quality of their work is exceptional
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you so much! So happy to have my baby back
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0 -
Make sure you communicate with right information and the right date when your vehicle will be done
Repair Quality - 4.0/5.0 -
Smart body shop took to long to gives us back our van. The work done on it looks good.
Customer Service - 3.0/5.0 -
Went to ask about the van the person attending didn’t even get up from his chair his eyes were on the computer and only look back once where I was standing.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good quality work and good communication.