CARSTAR Superior Auto Body

My Experience - 5.0/5.0 -

Excellent work on my Kia Carnival. Was concerned about the quality of the repairs because I hadn’t used them before. Turned out to be needless because they did an excellent job. Would definitely use them again!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

No one could have done the job better.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Excellent service and communication.

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

My car looks brand new. Fantastic! Appreciate the fine workmanship.

Customer Service - 5.0/5.0 -

Customer service is impeccable.

Returned Clean

Likely to Recommend - 5.0/5.0 -

All ready have given recommendations

Repair Quality - 5.0/5.0 -

Outstanding job

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

This is the only shop I trust to repair my vehicles. They are without equal in every regard.

My Experience - 5.0/5.0 -

Once again the team at Superior doesn’t disappoint! Great work, and thank you for getting my Raptor back on the road looking like new again.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

High quality work and great service. Front desk staff were excellent.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

My entire experience with USAA and CarStar Superior Auto Body Outstanding.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Personnel were very friendly and helpful. Work was done when promised. Superior always does very high quality work!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Office staff is great! An examiner was thorough and professional work was done very well and completed on time. I highly recommend superior for auto body work!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Tamara was AMAZING!!!! She communicated the whole process at every step and was very detailed when doing the inspection catching even the smallest of details. The detail crew is also top notice. They made sure to have my car completely spotless. I’m very satisfied with the job they did

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 5.0/5.0 -

Tamara was amazing and very responsive and informative She has impeccable eyes for detail and made sure to catch everything

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

I feel like Superior Auto Body took advantage of my situation and cheated me out of money they didn’t earn. I will express my distaste for this company on every social media platform and tell everyone who will listen how disgraceful the experience was. Liars and thieves. Do yourself a favor and go elsewhere.

Repair Quality - 0.5/5.0 -

No communication whatsoever even when promised to be kept informed via text about any progress or information I might need to know.

Customer Service - 0.5/5.0 -

My experience was disgusting and extremely disappointing. My car was delivered and awaiting an inspection by an insurance adjuster and once the adjuster stated that the car was a total loss the only concern Superior Auto Body had was who was going to pay the $1,000 storage fee for my car sitting on their property. No compassion or concern that I was out a vehicle, in an accident that wasn’t even my fault, but I needed to pay out nearly 25% of the settlement because my car sat on their lot. No work was done to my vehicle it only sat on their property. I tried to ask for some sort of concession like allowing me to sign over my title or give me a break in storage that was equal to what I could get for salvaging the car, which was $735, but I was told they didn’t want the car and that I really owed over $1300 for storing my car the week and a half it was there. Then Ashley got an attitude with me saying they were doing me a favor only charging me the $1,000.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

There is no one better.

Repair Quality - 5.0/5.0 -

Very professional. Took my 1989 porshe to them. Came back perfect.

Customer Service - 5.0/5.0 -

Superb. Ashley and ron were kind. Not once told me to go away.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

We would definitely recommend

Repair Quality - 5.0/5.0 -

Awesome job we are very satisfied

Customer Service - 5.0/5.0 -

Great customer service

Returned Clean