CARSTAR Team JC Auto Rebuilders

4.9 (195reviews)

98%

(815) 985-8013

3238 W STATE STREET, Rockford, IL 61102

98%

See Photos

3238 W STATE STREET
Rockford, IL 61102

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Explore easy payment plans powered by Sunbit

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

About CARSTAR Team JC Auto Rebuilders

See Photos

3238 W STATE STREET
Rockford, IL 61102

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

Apply for Financing

Shop Assistant

Have questions? Get instant help with repair estimates, services, repair status, and appointment booking.

At CARSTAR, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Our auto body repair services include: the latest collision repair technology, expert technicians with advanced training, as well as dedicated customer service for your peace of mind. Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are ( Covered ) and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty, Benefit of repairing your vehicle at your local Carstar location

Services

Lifetime Warranty
Towing
Automotive Glass Replacement
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:30 am - 12:30 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (195)

Sort By:
Newest
Rating

171 Customers Rated

5 Stars

83.1% Complete

(162)
4 Stars

3.6% Complete

(7)
3 Stars

1% Complete

(2)
2 Stars

0% Complete

(0)
1 Star

0% Complete

(0)
< 1 Star

0% Complete

(0)

Customers say

Overall Customer Satisfaction

Customers are overwhelmingly satisfied with the repair shop, consistently praising the high quality of work, with many noting their vehicles looked brand new after repairs. Communication was a standout highlight, with customers appreciating regular updates via calls and texts throughout the repair process. Timeliness was frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. The team was widely described as professional, friendly, knowledgeable, and courteous. Bilingual service was appreciated by Spanish-speaking customers. A minor improvement point noted by one customer involved tire placement after replacement, reflecting a specific preference rather than a quality concern.

Select to learn more

Service Quality
Timeliness
Communication

"... been in an accident. The paint matched perfectly, the bodywork was flawless, and everything was completed on time as promised. Its hard to find a shop you ..." Read more

"... everything clearly and made the whole process stress-free. My car came back looking perfect, and I truly appreciate the care they put into their work. I would definitely ..." Read more

"... service! The team was professional, efficient, and did an amazing job on my vehicle — it looks brand new. Great communication, fair pricing, and top-quality ..." Read more

"Amazing job! Fast, professional, and high-quality work. My car came out perfect, highly recommended!"

"... procedure and quality of work . Great communication, great workmanship . Very pleasant people to work with ." Read more

"They made my car like new and delivered a day earlier than anticipated. Great communication throughout the whole process."

"They said three days, but it only took two a matter of fact it was a day and a half"

"... always informed about each step of the process, and everything was done in a timely manner. They were great!" Read more

"... of extensions but nothing unusual about that and they were open and honest about it and timely in notifying us about it" Read more

"... new and delivered a day earlier than anticipated. Great communication throughout the whole process." Read more

"They were very helpful and sociable. I was always informed about each step of the process, and everything was done in a timely manner. They ..." Read more

"... amazing!!! It was done pretty quickly & efficiently. They kept me updated with the progress & answered any questions that I had. They also returned my rental ..." Read more

"I was treated with kindness and respect. Everything was explained to me thoroughly and questions were answered with patience and good information. ..." Read more

"Excellent service, besides always keeping me informed o my car updates, I loved the fact that they also speak Spanish."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication