CARSTAR Team JC Auto Rebuilders

4.9 (185reviews)
98%
3238 W STATE STREET,  Rockford,  IL  61102
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Shop AssistantSparkles

At CARSTAR, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Our auto body repair services include: the latest collision repair technology, expert technicians with advanced training, as well as dedicated customer service for your peace of mind. Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are ( Covered ) and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty, Benefit of repairing your vehicle at your local Carstar location

Services
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (185)

Likely to Recommend

Repair Quality

Marcos kept me well-informed and in the loop. Friendly services. No surprises.

Customer Service

My Experience

Very excited my car is very clean and I love it

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Repair Quality

I was very satisfied

Customer Service

Returned Clean

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100% 10/10 recommend

Repair Quality

Customer Service

Milka and Marcos are a fantastic team that assured me my car was taken care of.

Returned Clean

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

Very good communication.

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Repair Quality

Very pleased. Even cleaned the interior

Customer Service

My Experience

jc did a amazing job with my truck thanks to jc auto to repair my truck

My Experience

My Experience

Milka and her team were amazing. They got the job done a day early. They even lightly cleaned the inside of my car. Milka, even arranged for my rental to be picked up from her. They definitely left a good impression.

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Fixed my car so quick left it brand new like nothing ever happened.

Returned Clean

My Experience

I had an amazing experience with this auto body shop! From the moment I walked in, the staff was professional, friendly, and extremely knowledgeable. They explained the repair process clearly, gave me a fair estimate, and kept me updated every step of the way. When I picked up my car, it looked absolutely brand new — you couldn’t even tell it had been in an accident. The paint matched perfectly, the bodywork was flawless, and everything was completed on time as promised. It’s hard to find a shop you can truly trust, but this team exceeded my expectations. I highly recommend them to anyone needing quality auto body repairs. I’ll definitely be coming back if I ever need work done again!

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Repair Quality

Customer Service

Returned Clean

My Experience

CarStar was amazing. The text service & Milka kept me updated during the entire process. My vehicle was ready a day earlier than expected which was fantastic. Marcos Mejia & his team went above and beyond for us! Highly recommended.

Likely to Recommend

I will recommend to everyone!

Repair Quality

Excellent service. I was kept informed every step of the way by Milka and text service. Marcos & his team went above and beyond. I will recommend to everyone.

Customer Service

My Experience

My car looks amazing!!! It was done pretty quickly & efficiently. They kept me updated with the progress & answered any questions that I had. They also returned my rental so I didn't have to find a ride which made things very convenient for me. They are located in my neighborhood so that was a plus as well. I would definitely recommend them to get your car back together in a timely manner 👌🏽

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Returned Clean

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My Experience

Completely satisfied

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Repair Quality

Customer Service

My Experience

The service manager was polite and explained everything

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Repair Quality

Customer Service

Very pleased

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Repair Quality

Customer Service

Returned Clean

My Experience

Very nice place, my car look like new. Thank you guys!!!

My Experience

Car looks new did a great job and kept me in the loop threw the hole process. You guys did a great job

Likely to Recommend

Repair Quality

Did a super job repairing my car looks like new highly recommend them

Customer Service

Always kept in touch if they found another problem and if the repair was still on schedule

Returned Clean