CARSTAR Team JC Auto Rebuilders

4.9 (185reviews)
98%
3238 W STATE STREET,  Rockford,  IL  61102
Bot
Shop AssistantSparkles

At CARSTAR, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Our auto body repair services include: the latest collision repair technology, expert technicians with advanced training, as well as dedicated customer service for your peace of mind. Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are ( Covered ) and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty, Benefit of repairing your vehicle at your local Carstar location

Services
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (185)

My Experience

⭐️⭐️⭐️⭐️⭐️ Outstanding service! The team was professional, efficient, and did an amazing job on my vehicle — it looks brand new. Great communication, fair pricing, and top-quality work. Highly recommend this auto body shop

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Quedó muy bien todo muchas gracias

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

My Experience

Agradezco al buen trabajo que hicieron en mi carro, es muy satisfactorio ver los resultados de su compromiso, dedicacion y profesionalismo en lo que hacen. Bendiciones.

Likely to Recommend

Repair Quality

Excellent trabajo

Customer Service

Muy buena orientacion e Informacion clara.

My Experience

I was 100% satisfied with the repair done by Carstar.Marco is very good explaining everything. Very professional Thank You

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thank you for making my car as good as new. The communication throughout the process was great and the process was even finished early to accommodate a work trip for which it was nice to have my car. Thanks again!

Likely to Recommend

Repair Quality

They made my car like new and delivered a day earlier than anticipated. Great communication throughout the whole process.

Customer Service

My Experience

We are very satisfied. The work that you did on our truck was excellent. We would use this team again. You all did a great job!

My Experience

Marco and the team are the coolest. Friendly, knowledgeable and did the most to satisfy. My vehicle was repaired in a timely fashion. I couldn't stop smiling when I laid eyes on how the fixed my truck. I told my friends and if I had to go thru this again, Marco and his CarStar team in 1st choice. Thank you, thank you, thank you!!

Likely to Recommend

EXTREMELY LIKELY!!

Repair Quality

The good folks at CarStar made it their business to make sure I felt welcome at all times. Made sure I understood clearly what their intentions were and what to expect on my vehicle. And they actually did more than I imagined in less time than I expected. When Marcos delivered my vehicle, I almost hugged him and I drove off above and beyond #10 satisfied. (((TRUTH)))

Customer Service

Returned Clean

My Experience

I’m extremely satisfied with the service I received. From start to finish, the team was friendly, helpful, and very knowledgeable. They explained everything clearly and made the whole process stress-free. My car came back looking perfect, and I truly appreciate the care they put into their work. I would definitely return and recommend them to others.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

They will very courteous. Always kept me up-to-date while work was being done Made sure I got my vehicle on time. Did an awesome job.....

My Experience

Amazing job! Fast, professional, and high-quality work. My car came out perfect, highly recommended!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Very likely they are nice people %100 recommended

Repair Quality

%100 recommended

Customer Service

I’m happy with them %100 recommended

My Experience

I was treated with kindness and respect. Everything was explained to me thoroughly and questions were answered with patience and good information. I was always kept informed about my car. Would Highly recommend to anyone.

Likely to Recommend

Repair Quality

Did a great job. Car was also cleaned. Kept in touch with car status. Was kind, respectful and very informative. Answer questions and was very patient.

Customer Service

Was always kind respectful and informative

My Experience

Absolute perfection. I have nothing but praise and gratitude for Marip and his team. The best service I have ever had from start to finish. Mario is so kind and professional and made a VERY upsetting situation with my car being damaged, and took care of everything for me. My car was picked up, repaired, and back in my possession in exactly 11 days, and even 1 day earlier than expected. He handled everything with my insurance and my car is so beautifully detailed it looks like brand new. I would, and will, recommend Car Star Team JC Auto Rebuilders 3238 W State Street, Rockford,IL to everyone I know, and just want to Thank Mario, and his team, for their time and outstanding skills. Sincerely...Teri LaSala

Likely to Recommend

Absolutely.... I have used other body shops and I will hopefully not need them again, but I will not use any other body shop but Team Carstar JC Auto. And Mario even offered to return my rental car for me. And this all happened over the Christmas holidays. The last time my car got broken into, the "OTHER" body shop had my car for 6 weeks...one excuse after another.

Repair Quality

I would like to thank Mario and his team of experts. Mario was the kindest man, and very professional. He made my experience very easy and took care of everything from the towing to all the insurance requirements in a very timely manner and from start to finish had my car completely done in 11 days...even a day earlier than promised. And my car was detailed and looks like the day that I drove it off the lot when I bought it. I highly recommend Mario, and his Carstar JC Auto team if you need anything done to your car... Sincerely...Teri LaSala

Customer Service

The customer service was amazing from start to finish. I really had to do nothing during a very stressful time. Mario took care of everything, and kept me updated all along the way.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service