CARSTAR Team JC Auto Rebuilders

4.9 (185reviews)
98%
3238 W STATE STREET,  Rockford,  IL  61102
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Shop AssistantSparkles

At CARSTAR, we offer comprehensive auto body repair services, from repairing minor dents and dings to restoring your entire vehicle to pre-accident condition. Our auto body repair services include: the latest collision repair technology, expert technicians with advanced training, as well as dedicated customer service for your peace of mind. Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are ( Covered ) and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty, Benefit of repairing your vehicle at your local Carstar location

Services
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 8:30 am - 12:30 pm
* Holiday hours may differ.
I-Car

Reviews (185)

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Returned Clean

My Experience

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I already have

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My Experience

They were very professional and easy to work with

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I would recommend CARSTAR 100 percent

Repair Quality

Very awesome people to work with very satisfied with my vehicle repairs

Customer Service

Very respectful and friendly

My Experience

Great job. Fixed more items that we expected and did a great job. On time and car was shiny and clean when picked up. Great job overall. Would highly recommend.

Likely to Recommend

Great work, great communication, great job.

Repair Quality

Great job. Car came back shiny and clean. They did more than expected. Couldn't tell vehicle had ever been damaged.

Customer Service

Marcos and staff were more than friendly. Explained everything that needed to be done.

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Customer Service

My Experience

The Carstar team was amazing and would communicate well about everything being done to my car as well when I will be able to pick up. Just amazing and friendly employees!

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My Experience

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Repair Quality

great customer service. i had my bumper and trunk backed into and dented. not only did they fix it, they made it look brand new.

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Very nice

Repair Quality

Marcos mejia was super helpful and would highly recommend!!

Customer Service

Marcos m was very helpful would highly recommend!

Returned Clean

My Experience

There's only one thing I can say. They did the best job ever. I mean Great.my front of my car. Where the repairs were done. Looks brand new. I recommend this company 200%.

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Returned Clean

My Experience

The shop was very clean, and the employees were very nice. Marcos was exceptional, and had excellent customer service.

My Experience

The team at Car Star did a excellent job repairing my truck.. would recommend them to everyone, friendly staff great service thank you Car Star

Likely to Recommend

I would recommend CarStar to my family, friends for sure great job thank you Carstar

Repair Quality

The team at CarStar did a excellent job repairing my truck. Would recommend them to everyone, friendly staff, great service and high quality repair!

Customer Service

Returned Clean

My Experience

Marcos was very professional and kind through every step of my repair. Going out of his say to ensure I was taken care of from taking care of my rental to keeping me informed of my cars progress. The repair of my car is fantastic and the team went above and beyond washing my car and cleaning the inside. I will definitely let my friends and family know how well I was treated and the terrific results of my repair. Thank you CARSTAR- TEAM JC AUTO.

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My Experience

Getting my car fixed from start to finish was an excellent experience and I’m grateful for your team member Marcus for being able to answer any questions or concerns I had about the repair process.

My Experience

We give you guys 5 Star's.

Likely to Recommend

Definitely

Repair Quality

Totally satisfied and would recommend you guys to everybody Thanks and I appreciate you a 100%

Customer Service

Customer service reminded me of family Was there for me answer every question a 100% and totally I understand everything

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Repair Quality

Marcos Was Very Friendly And Explained every Thing Well.And Kept Me Informed About What He was Doing. I'm Pleased on The Work...

Customer Service

Returned Clean

My Experience

Everything is wonderful and Marcos and his team do wonderful work!!!! Come and get your vehicles fixed and paint jobs!!!! They are the best!!!! From Rita J.

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Wonderful work from Marcos and his team!!!

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My Experience

My Experience

good job excellent

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A perfect communication

Repair Quality

good job excellent

Customer Service

good job excellent

Returned Clean

My Experience

Muy satisfecho

Likely to Recommend

Repair Quality

Buen servicio,amabilidad y profesionalismo

Customer Service

Returned Clean