CARSTAR Trick 1 Customs

4.8 (567reviews)
96%
106 EASTVIEW DRIVE,  Lincolnton,  NC  28092
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Shop AssistantSparkles

In operation 20 years, 6 years at this location.

CARSTAR Trick 1 Customs is a family owned auto body repair business that has been serving the community since 2006. The owner, Wade Roberts, has been in the auto body industry for over 30 years. Our goal is to provide high quality repairs on a timely basis. We provide a high level of personal customer service and satisfaction. We communicate with our customers, vendors, and insurance companies in person, by phone, fax, text, and email. Trick 1 is number 1 in the business!

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • Check
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.

Reviews (567)

My Experience

They were awesome gave me almost daily updates and kept me in the loop always

Likely to Recommend

Repair Quality

Very happy with service

Customer Service

Very good

Returned Clean

Likely to Recommend

Repair Quality

The service was good, but the review requests afterwards are too pushy

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

GREAT job! GREAT communication! GREAT service!

Customer Service

Returned Clean

My Experience

Jennifer was friendly and professional.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Had a couple spots not taken care of.

Customer Service

Had a spot with a couple small bubbles.

My Experience

Good job on the repair. The only thing I didn't like was the lack of communication on the progress of the repair being made.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Simple fix, looks great

Customer Service

Simple fix, looks good

Returned Clean

My Experience

This entire experience from beginning to end was easy, stress free, and the staff were nice, helpful, and knowledgeable. Thank you!

Likely to Recommend

Repair Quality

Excellent all around experience!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

GREAT JOB ,All repairs looked great,I am very satisfied

Customer Service

Returned Clean

My Experience

I feel like Im in a brand new car. Love it. Awesome job guys❤️❤️❤️. I will be referring yaw

Likely to Recommend

I will not recommend to anyone.

Repair Quality

For the amount of time the truck was in the shop there is trash in the paint and has a lot of orange peel. Also I don’t think the repairs that were discussed being done actually got done. I was told that I would be notified with updates of the work being done. There was 1 communication in 7 weeks other than the times I had to reach out. After the work was complete I received 5 text messages about a survey.

Customer Service

I had high expectations due to the job I was sold. On a 2-3 week promised job week 6 I was informed it would be at least another week due to the fact they had to order parts AGAIN. When the service manger reached out I was told this should have not been promised as a 2-3 week job. I was also told that I would get a pay out for a tire and never received any information nor a pay out. I was told the truck was cleaned up and ready, when I picked it up it was very dirty and had a lot of body shop dirt outside and inside.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

I wasn't happy about getting my truck back late, and the the truck locking us out. But the owner worked with me and even did me a favor. So yes I'm happy

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean