CARSTAR Von's

5.0 (1,149reviews)
100%
2332 N Stone Ave,  Tucson,  AZ  85705
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Shop AssistantSparkles

In operation 20 years.

Von’s CARSTAR has been owned and operated since 2006 by Pat Loop. With more than 15 years in the automotive industry, Pat and his staff knows what it takes to make you a satisfied customer. One of the many benefits of working with Von’s CARSTAR is having Tucson’s resident auto theft and alarm repair specialist. Patrick has been servicing the collision industry with his mobile auto theft and alarm business for the past 15 years. Subaru Certified repair shop. Von's is home to an award winning Custom Paint Department specializing in Airbrush, Factory Harley Davidson Color Match, Flakes, Striping and Candy Paint. Motorcycle Collision Repair and Paint has been added to the Custom department as well. Additionally, Von's services automotive glass needs of any type. Directions to Von’s CARSTAR Facility: From Interstate 10, go east on Grant Rd., turn left/North on 1st Ave., Von’s CARSTAR is on the left.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Motorcycle Repair
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Cash
  • Check
  • Debit Card
Languages
  • English
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
Chrysler
Dodge
Fiat
Genesis
Hyundai
I-Car
Jeep
Kia
Ram
Subaru
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Email

Reviews (1,149)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, excellent communication, and timely repairs. Many highlight the flawless paint matching, meticulous attention to detail, and repairs that restore vehicles to like-new condition. Frequent text, email, and phone updates throughout the repair process are widely appreciated, with numerous customers noting they never had to call for status checks. Vehicles are often completed ahead of schedule, and the complimentary cleaning of vehicles upon return is a recurring pleasant surprise. A few customers noted minor concerns, including occasional delays due to parts availability, minor cleanliness issues, and one instance of a rattling noise after repair, as shared directly in their feedback.
AI-Generated from reviews written in the last 12 months
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"... especially with matching the new hood to my car, you honestly cant even tell which paint came with my car and which paint you all did. Great job! 1010" Read more
"... painted the front bumper using new OEM parts, and the paint match and finish were absolutely flawless. There was a small delay when I first went to pick ..." Read more
"The repair is flawless and the service and personal care are outstanding. Thank you to everyone there for taking such good ..." Read more
"... professional, and the job was done extremely well. I cant even tell there was damage in the first place!" Read more
"... you ever need repairs on your car for any reason. They definitely deserve a five-star a+ for service and repairs!!" Read more
"... week. Updates at every stage via email. Actually it was completed 2 days ahead of schedule. Very friendly, good communication skills. Very happy. ..." Read more
"... immediately. The repair of my car was perfect and completed well before l would have expected from previous experience with other auto body repair shops. Von's CARSTAR ..." Read more
"... Very satisfied. Was very impressed with a service excellent service and extremely fast would recommend you to other friends that I have. Thank you so much. Smelled like a new ..." Read more
"... the work immediately. We received text updates and the repair was completed on time, Evan a day early. We are genuinely thrilled with the repair and the ..." Read more
"Repair was done in timely manner. Professional repair and finish. Would defiantly have CARSTAR work on my vehicle again! ..." Read more
"... car repairs. The staff was exceptionally friendly. Great updates everyday on how things were going. Very efficient and very very professional. II highly ..." Read more
"Phone calls and text messages at least daily. They picked up my vehicle and delivered it back in ..." Read more
"Progress updates are always welcome, no need to call and check status."
"Vons CARSTAR did an amazing job and their customer service and communication throughout the process was exceptional. Im very pleased with the everything!"
"Friendly, knowledgeable and informative staff. Great communication, keeping me informed about progress on workrepair being done. Excellent and quality work on every service ..." Read more

My Experience

My car was fixed better than when my accident occurred. Tim was very friendly and helpful through the whole process. Every was professional and knowledgeable.

My Experience

Everything went exactly as they originally estimated. I would not hesitate to come back.

My Experience

Tim did an excellent job with the whole process and keeping me updated. My car was very taken care of.

My Experience

Friendly, knowledgeable and informative staff. Great communication, keeping me informed about progress on work/repair being done. Excellent and quality work on every service I had done.

Likely to Recommend

Repair Quality

Von’s was able to perfectly match the repair to my eight year old bright orange paint.

Customer Service

Great communication during the entire repair process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Work is impeccable, done quickly, and with updates along the way. Couldn’t have done it better!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job

Likely to Recommend

Repair Quality

Excellent

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Workmanship was good, I was kept in the loop on progress, I felt taken care of.

Likely to Recommend

Repair Quality

Estimates were met, and I was kept informed regularly.

Customer Service

Staff was very easy to work with.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The car looks fantastic! I especially appreciated Tim’ s efforts to keep me informed of progress. He did a great job. Thanks

Likely to Recommend

Repair Quality

Car looks great. Thanks.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service was top-notch and great quality of work!!

Likely to Recommend

Repair Quality

Von’s CARSTAR did an amazing job and their customer service and communication throughout the process was exceptional. I’m very pleased with the everything!

Customer Service

Top notch service and great communication throughout the process.

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great customer service thank you Maria and Tim and everyone that help repair my car. I will definitely recommend Carstar Von's.

Likely to Recommend

Repair Quality

Great service. Thank you.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent customer service from beginning to end and Quality work

Likely to Recommend

Repair Quality

Excellent service and quality work

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing!!!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Car came back looking great! Really appreciate that you were able to take care of the body repair and mechanical repair at the same time.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Car looks great. Work completed sooner than I expected. Steve did an excellent job with customer service.

Customer Service

Great job.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You guys did an amazing job, my car looks better than it did before I got hit by the truck!! Thank you for going the extra mile, I will recommend your shop to everyone I know from now on. I appreciate you for making sure it came out looking perfect before you called me to pick it up, I am 100% satisfied with the repairs you guys did and once again thank you for going the extra mile! Most shops will rush the work they do to get the car repaired as fast as possible but your shop made sure to pay attention to every detail especially with matching the new hood to my car, you honestly can’t even tell which paint came with my car and which paint you all did. Great job! 10/10

My Experience

Excellent communication about the process, it was a pleasant customer experience.

Likely to Recommend

They helped in a pinch, would recommend.

Repair Quality

Excellent and honest service would recommend CARSTAR Vons anytime

Customer Service

Excellent

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I really wanted the flame decals & free driving lessons for my wife!

Likely to Recommend

Repair Quality

Came in on time & under budget!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

CARSTAR Von’s did a fantastic job. Excellent customer service and communication.

Likely to Recommend

Repair Quality

Great service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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