CARSTAR Von's
In operation 20 years.
Von’s CARSTAR has been owned and operated since 2006 by Pat Loop. With more than 15 years in the automotive industry, Pat and his staff knows what it takes to make you a satisfied customer. One of the many benefits of working with Von’s CARSTAR is having Tucson’s resident auto theft and alarm repair specialist. Patrick has been servicing the collision industry with his mobile auto theft and alarm business for the past 15 years. Subaru Certified repair shop. Von's is home to an award winning Custom Paint Department specializing in Airbrush, Factory Harley Davidson Color Match, Flakes, Striping and Candy Paint. Motorcycle Collision Repair and Paint has been added to the Custom department as well. Additionally, Von's services automotive glass needs of any type. Directions to Von’s CARSTAR Facility: From Interstate 10, go east on Grant Rd., turn left/North on 1st Ave., Von’s CARSTAR is on the left.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Towing
- Automotive Glass Replacement
- Motorcycle Repair
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Cash
- Check
- Debit Card
- English
- Spanish
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer and quality work. Highly recommend this shop.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was extremely happy with the customer service of Steven and the sweet lady at the front desk. My car came back in perfect condition and sooner than I expected. I really appreciate the ease of everything, including the rental car service
Customer Service - 5.0/5.0 -
Steven did an excellent job. He was very courteous, friendly, and knew what he was doing.
Returned Clean
My Experience - 5.0/5.0 -
Tim! He is best very friendly and helpful it was very smooth. I mean y'all workers really great job and friendly! I really really appreciate 🙏🏼 y'all star 5!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Beautiful!
Customer Service - 5.0/5.0 -
Everyone’s so nice!
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 1.5/5.0 -
You never repaired my air conditioning controller
Customer Service - 5.0/5.0 -
The lady up front was professional and courteous
Returned Clean
My Experience - 5.0/5.0 -
Excellent service. Even went above and beyond for something else. Will recommend to others.
My Experience - 5.0/5.0 -
Very pleased with Carstar’s work and service team. Tim was excellent. On top of the job from start to finish. He was attentive and great to work with. Thank you for turning it around so quickly too!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tim and Yesina are Awesome!
Likely to Recommend - 5.0/5.0 -
Absolutely recommend!
Repair Quality - 5.0/5.0 -
Totally satisfied! They are the best!
Customer Service - 5.0/5.0 -
Awesome!
Returned Clean
Likely to Recommend - 5.0/5.0 -
Would definitely recommend
Repair Quality - 5.0/5.0 -
Well done I couldn’t even tell something had happened to it
Customer Service - 5.0/5.0 -
They were very fast and efficient with repairs and Steven was great keeping me informed of all the steps along the way with calls and texts
Returned Clean
My Experience - 5.0/5.0 -
I had my car serviced at Von’s, the customer service was better than expected, I was regularly updated, when needed on the status, and expected finish times of my car. And the work on my car, was also better than expected. It was a huge upgrade from how I felt before I brought my Car there. Thank you guys,
Likely to Recommend - 5.0/5.0 -
I wouldn't hesitate to recommend them.
Repair Quality - 5.0/5.0 -
They went above and beyond what I had expected. Highly recommend them!
Customer Service - 5.0/5.0 -
Answered all my questions and kept me informed of the progress of my repair.
Returned Clean
My Experience - 5.0/5.0 -
Great job. Rep was happy to work with me on a good solution to my crunch. Left the car there the day of the estimate, the work was completed a week later, with text updates throughout. Great body shop!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great communication throughout, work completed ahead of schedule, very satisfied with the results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Already did.
Repair Quality - 5.0/5.0 -
Steve is an exceptional representative for your company!
Customer Service - 5.0/5.0 -
Great staff. Quick turnaround. Very professional
Returned Clean
My Experience - 5.0/5.0 -
I appreciated with Tim’s efforts to work with my travel time. I live in Oro Valley and he arranged for a loaner car. When the car was ready I coulda’t pick it up until the following day. The repair was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
If we need more repairs in our bebió we definitely go to you guys also we got treated real nice thank you so much we appreciate you
Likely to Recommend - 3.5/5.0 -
More supervised the cars before returning it back to the client
Repair Quality - 3.0/5.0 -
I think a supervisor or manager could of supervised the work because they took out my trunk door and when they put it back doesn’t close the same there’s few screws missing and it makes a noise 🙁Im going to take it back to fix it I haven’t got the chance to take it back
Customer Service - 3.0/5.0 -
I just send you my message
My Experience - 5.0/5.0 -
Tim was Awesome! Patient, professional , courteous and informative! We've already booked another body work for our other car! 10 stars! Additionally, the lovely young lady at the desk was very kind and helpful. Sorry I forgot her name!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional experience
Customer Service - 5.0/5.0 -
Tim was professional, courteous, and informative
Returned Clean
My Experience - 5.0/5.0 -
Tim was amazing and made the whole process super easy. The repair was done in exceptionally quick time, which was awesome. Thanks guys!