CARSTAR Xpress Collision

4.9 (297reviews)
99%
1860 Stratford Ave,  Stratford,  CT  06615
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Shop AssistantSparkles

Your Trusted Auto Body Shop in Stratford When you need auto body repair in Stratford, trust CARSTAR XPRESS COLLISION. We provide expert collision repair, dent removal, and full vehicle restoration using advanced technology and skilled technicians. We are I-CAR Gold Class certified and certified by Ford, Mazda, Kia, Hyundai, Genesis, Jeep, Dodge, Chrysler, Fiat, Ram, Nissan, Infiniti, Honda, and Acura. From accidents to hail damage, we’re here to get you back on the road fast—with 24/7 accident assistance always available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (297)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for professionalism, friendliness, and making stressful situations feel manageable. Regular text message updates throughout the repair process are frequently highlighted as a standout feature. Timeliness is another strength, with numerous customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning upon vehicle return is a recurring pleasant surprise. A few customers noted minor issues such as delayed parts, small items needing follow-up visits, or occasional cleanliness concerns inside the vehicle, reflecting areas customers feel could be refined further.
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"... hesitation. The entire experience—from customer service to the quality of the repair—was outstanding. They went above and beyond to ensure everything ..." Read more
"... finish. The team did a wonderful job repairing my car, it looks as good as new! What really stood out was their communication. They kept me informed every ..." Read more
"The repairs on my car, though extensive, were done SO well and the final condition was even better than before the damage."
"... with CARSTAR Xpress. The tailgate and back bumper looks like I just bought my vehicle from the dealership. The repair quality is awesome!" Read more
"... The staff was professional, communicative, and the quality of the work exceeded my expectations. My car looks like new again. I highly recommend ..." Read more
"The car was done five days sooner than I expected"
"My vehicle was ready exactly when promised, which I really appreciated. The team kept me informed ..." Read more
"Car looks brand new. Beat estimated repair time by a week!"
"Dropped off on Tuesday, got it back that Friday. Days ahead of when promised."
"Took a little longer than expected but it was worth it great job guys"
"... what was going on with my vehicle, and they were clear, honest, and timely with their updates. It made the entire repair process feel smooth and ..." Read more
"... new! What really stood out was their communication. They kept me informed every step of the way, explain the process clearly, and were always available ..." Read more
"You were wonderful. I never had to call to check on progress once. You kept me updated by text."
"... at CARSTAR Xpress Collision is awesome. Someone is always available to answer a call when I had questions, made rental car arrangements seamless, everyone ..." Read more
"They communicated with me throughout the process and gave me updates."

Likely to Recommend

Repair Quality

Customer Service

My Experience

They were extremely thorough and quick with my repairs!

My Experience

I haven’t any criticism. I am completely satisfied and grateful.

My Experience

Likely to Recommend

Repair Quality

Todo bien

Customer Service

Buen trabajo

My Experience

My experience at Carstar Xpress Collision was efficient and pleasant. Luz was welcoming and professional and helpful in making me understand how the process works to leave the car for repair and then helping me to get a rental. Soon after, I met Hamza (my Carstar estimator) he was extremely detailed and professional about the anticipated repairs for my car. The Carstar Xpress Collision team did an excellent job repairing my car in a timely manner and I am truly grateful. Upon pick up, Hamza took the time to review the repairs that were done and ensured that I was happy with the results. Thank you all for your thoughtfulness and courtesy during this stressful time.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I want to tell my neighbors.

Repair Quality

It seemed like a company with a great service mindset. I was very satisfied.

Customer Service

I was extremely satisfied. If my car breaks down again in the future, I would like to come back to you.

My Experience

Excellent all the way

Likely to Recommend

Great overall service

Repair Quality

It just great service

Customer Service

My Experience

I am very satisfied with the repair service. The staff was professional, friendly, and kept me informed throughout the process. The repairs were completed on time, and my Honda looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Amazing service. I will refer and definitely use them again. Reasonable, perfessional and great job on my car.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Good job and good services. But little bit repair cost higher than I expected

Customer Service

Good services and good job. But repair cost higher than I expected

Returned Clean

My Experience

I was impressed by the friendly service and immaculate shop

My Experience

You guys did a great job especially the receptionist she is very good nice customer service great job

Likely to Recommend

Very nice

Repair Quality

I am well satisfied with the work especially the receptionist very good job pleasant and very nice

Customer Service

I am well satisfied with the work especially the receptionist very good job pleasant and very nice

Likely to Recommend

I already recommended them to many people and brought in my mother’s car last week.

Repair Quality

The repairs on my car, though extensive, were done SO well and the final condition was even better than before the damage.

Customer Service

The team at CARSTAR Xpress Collision is fantastic, and every interaction I had with anyone there was excellent.

Returned Clean

Likely to Recommend

Highly recommended

Repair Quality

Excellent service from start to finish! They did an amazing job repairing my car after my accident. The staff was professional, communicative, and the quality of the work exceeded my expectations. My car looks like new again. I highly recommend them to anyone needing auto body repairs. Thank you for taking such great care of my vehicle!

Customer Service

Excellent service from start to finish! They did an amazing job repairing my car after my accident. The staff was professional, communicative, and the quality of the work exceeded my expectations. My car looks like new again. I highly recommend them to anyone needing auto body repairs. Thank you for taking such great care of my vehicle!

Returned Clean

My Experience

Great service