CARSTAR Xpress Collision

4.9 (340reviews)
99%
1860 Stratford Ave,  Stratford,  CT  06615
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Your Trusted Auto Body Shop in Stratford When you need auto body repair in Stratford, trust CARSTAR XPRESS COLLISION. We provide expert collision repair, dent removal, and full vehicle restoration using advanced technology and skilled technicians. We are I-CAR Gold Class certified and certified by Ford, Mazda, Kia, Hyundai, Genesis, Jeep, Dodge, Chrysler, Fiat, Ram, Nissan, Infiniti, Honda, and Acura. From accidents to hail damage, we’re here to get you back on the road fast—with 24/7 accident assistance always available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
GM Basic
Honda
Hyundai
I-Car
Infiniti
Jeep
Kia
Nissan
Ram
Call
Email

Reviews (340)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team received high marks for proactive communication, keeping clients informed via text updates throughout the repair process. Timeliness was frequently highlighted, with several customers pleasantly surprised their vehicles were completed ahead of schedule. The professionalism, friendliness, and attentiveness of the staff were recurring themes, with customers appreciating the stress-free experience during difficult situations. A few customers noted minor areas for improvement, including occasional delays, loose parts upon return, and interior cleanliness concerns - all drawn directly from their feedback. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
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"... impressed with the level of customer service and the quality of work provided. From start to finish, the team was professional, attentive, and genuinely committed ..." Read more
"... new! What really stood out was their communication. They kept me informed every step of the way, explain the process clearly, and were always available to answer ..." Read more
"The repairs on my car, though extensive, were done SO well and the final condition was even better than before ..." Read more
"... a Toyota Tacoma. The entire rear end was damaged. CARSTAR Xpress exceeded my expectations. Ive gotten auto body work by other shops in the past and the work ..." Read more
"... friendly, and made everything so easy. Not only was my repair done perfectly, but they went above and beyond with the details. My car was super dirty inside when ..." Read more
"The car was done five days sooner than I expected"
"My vehicle was ready exactly when promised, which I really appreciated. The team kept me informed throughout ..." Read more
"Car looks brand new. Beat estimated repair time by a week!"
"Dropped off on Tuesday, got it back that Friday. Days ahead of when promised."
"Took a little longer than expected but it was worth it great job guys"
"... my expectations—my vehicle looks as good as new. Communication was clear throughout the process, and they made everything smooth and stress-free. Its rare ..." Read more
"... customer service at CARSTAR Xpress Collision is awesome. Someone is always available to answer a call when I had questions, made rental car arrangements seamless, ..." Read more
"You were wonderful. I never had to call to check on progress once. You kept me updated by text."
"... new! What really stood out was their communication. They kept me informed every step of the way, explain the process clearly, and were always available to answer ..." Read more
"... them a try and I was very happy with their work. They always kept me updated and the job done on the day they promised. The whole staff was very professional ..." Read more

My Experience

Friendly and knowledgeable staff, Fast service, good price. I would use them again ( hopefully not soon though)

Likely to Recommend

Repair Quality

Customer Service

Excellent service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Very high recommendation

Repair Quality

I am very happy with carstar and with Hamza particular he was very responsive. Take care of my business at the higher standards and I will recommend anyone for Carstar!

Customer Service

Perfect, very happy very satisfied, Customer

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was completely satisfied with the service on my car it was done in a timely manner and the rental service as well.

Likely to Recommend

Repair Quality

Repair was quick and exceeded my expectations

Customer Service

Very friendly and explained the process

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

great job and you cleaned the inside as well. thank you

Customer Service

all good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

They did a great job on the car and costumer service was excellent

Customer Service

communicated on time and helpful

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the receptionist , to the manager and the owner, I was so impressed by the level of attention to my concerns. I would highly recommend Carstar!

Likely to Recommend

Repair Quality

Staff was professional, good communication and responsive to concerns.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Good service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very satisfied with the service they provided

Likely to Recommend

Great service

Repair Quality

Work and service was prompt and good

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The staff was wonderful and kept us I form d of their progress and the truck looks beautiful!!

Likely to Recommend

Repair Quality

The truck looks fantastic! Great job repairing the tree damage.

Customer Service

Always got weekly updates on the progress.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Bueno

Repair Quality

Great costumer service

Customer Service

Good job

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Good

Repair Quality

Very good

Customer Service

Very good

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Translated from Spanish by Carwise
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My Experience

Muy complacido con su trabajo y servicio . Excelente trabajo. Muchas gracias

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service. Fast, up to date text and on time! Friendly staff. Will recommend to family and friends.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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