CARSTAR Xpress Collision

4.9 (305reviews)
99%
1860 Stratford Ave,  Stratford,  CT  06615
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Shop AssistantSparkles

Your Trusted Auto Body Shop in Stratford When you need auto body repair in Stratford, trust CARSTAR XPRESS COLLISION. We provide expert collision repair, dent removal, and full vehicle restoration using advanced technology and skilled technicians. We are I-CAR Gold Class certified and certified by Ford, Mazda, Kia, Hyundai, Genesis, Jeep, Dodge, Chrysler, Fiat, Ram, Nissan, Infiniti, Honda, and Acura. From accidents to hail damage, we’re here to get you back on the road fast—with 24/7 accident assistance always available.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • Spanish
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat 9:00 am - 1:00 pm
* Holiday hours may differ.
Acura
Alfa Romeo
Chrysler
Dodge
Fiat
Ford
Honda
Hyundai
I-Car
Jeep
Kia
Ram

Reviews (305)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for outstanding repair quality, with many noting their vehicles looked brand new or showroom-ready upon return. The team receives high marks for professionalism, friendliness, and making stressful situations feel manageable. Regular text message updates throughout the repair process are frequently highlighted as a standout feature. Timeliness is another strength, with numerous customers noting their vehicles were completed ahead of schedule. Complimentary interior and exterior cleaning upon vehicle return is a recurring pleasant surprise. A few customers noted minor issues such as delayed parts, small items needing follow-up visits, or occasional cleanliness concerns inside the vehicle, reflecting areas customers feel could be refined further.
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"... hesitation. The entire experience—from customer service to the quality of the repair—was outstanding. They went above and beyond to ensure everything ..." Read more
"... finish. The team did a wonderful job repairing my car, it looks as good as new! What really stood out was their communication. They kept me informed every ..." Read more
"The repairs on my car, though extensive, were done SO well and the final condition was even better than before the damage."
"... with CARSTAR Xpress. The tailgate and back bumper looks like I just bought my vehicle from the dealership. The repair quality is awesome!" Read more
"... The staff was professional, communicative, and the quality of the work exceeded my expectations. My car looks like new again. I highly recommend ..." Read more
"The car was done five days sooner than I expected"
"My vehicle was ready exactly when promised, which I really appreciated. The team kept me informed ..." Read more
"Car looks brand new. Beat estimated repair time by a week!"
"Dropped off on Tuesday, got it back that Friday. Days ahead of when promised."
"Took a little longer than expected but it was worth it great job guys"
"... what was going on with my vehicle, and they were clear, honest, and timely with their updates. It made the entire repair process feel smooth and ..." Read more
"... new! What really stood out was their communication. They kept me informed every step of the way, explain the process clearly, and were always available ..." Read more
"You were wonderful. I never had to call to check on progress once. You kept me updated by text."
"... at CARSTAR Xpress Collision is awesome. Someone is always available to answer a call when I had questions, made rental car arrangements seamless, everyone ..." Read more
"They communicated with me throughout the process and gave me updates."

My Experience

An excellent experience—everything was handled professionally, efficiently, and with great attention to detail. I’m very satisfied with the service and truly appreciate the effort to make the experience exceptional.

My Experience

Took a week when initially told 3 days. Asked to have a bracket installed while repairs where being and was told they could and conveniently it was forgotten. And the price increased even though it was paid by insurance. I would never use you again or recommend you.

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My Experience

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Returned Clean

My Experience

Every staff member was professional and polite and very helpful. The repairs made to my car were completed to the highest standard. I was also pleasantly surprised at how well my car was cleaned inside and out. A job well done, so thank you all!

Likely to Recommend

I am going to recommend CARSTAR to my friends and family.

Repair Quality

The team were professional, knowledgeable, and respectful times. They kept me up to date on the progress being made through out the process. CARSTAR’s team is magnificent!

Customer Service

My Experience

My Experience

I was treated with respect, excellent customer service at the reception. The technician who did the infection was respectful, knowledgeable, and compassionate. Pick up was not a hustle. The gentleman who handed me the keys was great and respectfully answered all my questions. Overall the service was excellent.

My Experience

Everyone was so kind. They waited for me to arrive from New York after a 5 hour drive to get my vehicle. The owner helped me when I was too nervous to back out of the lot and empathized that it would take time to not be nervous after an accident. That was very helpful. The receptionist kept in constant communication with me. This was the least stressful part of a very stressful time. The car also looks incredible. Thank you so much.

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My Experience

They were extremely thorough and quick with my repairs!

My Experience

I haven’t any criticism. I am completely satisfied and grateful.

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Todo bien

Customer Service

Buen trabajo

My Experience

My experience at Carstar Xpress Collision was efficient and pleasant. Luz was welcoming and professional and helpful in making me understand how the process works to leave the car for repair and then helping me to get a rental. Soon after, I met Hamza (my Carstar estimator) he was extremely detailed and professional about the anticipated repairs for my car. The Carstar Xpress Collision team did an excellent job repairing my car in a timely manner and I am truly grateful. Upon pick up, Hamza took the time to review the repairs that were done and ensured that I was happy with the results. Thank you all for your thoughtfulness and courtesy during this stressful time.

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I want to tell my neighbors.

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It seemed like a company with a great service mindset. I was very satisfied.

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I was extremely satisfied. If my car breaks down again in the future, I would like to come back to you.

My Experience

Excellent all the way

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Great overall service

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It just great service

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My Experience

I am very satisfied with the repair service. The staff was professional, friendly, and kept me informed throughout the process. The repairs were completed on time, and my Honda looks great.

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Returned Clean

My Experience

Amazing service. I will refer and definitely use them again. Reasonable, perfessional and great job on my car.

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