Carworx NW

4.9 (360reviews)
98%
8313 Candlewood Dr.,  Oklahoma City,  OK  73132
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Shop AssistantSparkles

With our team of seasoned professionals at the helm, you can trust that your vehicle is in the best hands possible. We're dedicated to exceeding your expectations and restoring your vehicle to its pre-accident condition with precision and care.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (360)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with frequent text updates keeping them informed throughout the repair process. Many highlighted repairs being completed ahead of schedule, often days or even weeks earlier than expected. The quality of repairs drew strong acclaim, with numerous customers noting their vehicles looked brand new upon return. Staff were widely described as friendly, professional, and genuinely caring. A few customers noted isolated concerns, including delayed communication in some cases, minor cleanliness issues, and occasional parts-related delays - all flagged directly by customers as areas for improvement.
AI-Generated from reviews written in the last 12 months
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"... never once had to wonder how the repairs were going. Quality parts and quality technicians used in each step of providing a quality repair for me that I will ..." Read more
"Customer service and experience excellent. Flawless repairs all the way down to the detail. Timeliness of repairs outstanding I was expecting ..." Read more
"Fantastic experience. Quality work and craftsmanship. Repaired ahead of time. Great communication and customer ..." Read more
"... do and kept in contact with me on a regular basis. My car looks like new. I would recommend them to anyone in need of a body shop." Read more
"They did a fantastic job on my repair! Everything looked brand new again!"
"... Flawless repairs all the way down to the detail. Timeliness of repairs outstanding I was expecting at least two weeks. My vehicle was finished within one week." Read more
"Did a exceptional job and was completed before original due date. Will definitely recommend."
"... daughter family for church 4:15. I was in a panic. Everything previous said Jan 2. There was a text that day I didnt get til later. Enterprise closed early for Christmas ..." Read more
"it ended up being 3 days later and it wasn't up to satisfaction"
"... though and my wife was so happy to get her Jeep back. The communication from your business throughout the process was excellent. I'll refer if I ever have the chance. Hope not there, ..." Read more
"These folks were amazing! They answered all questions and went out of their way to contact us when we left our handicap Placard in the vehicle. ..." Read more
"Superior communication extended a relief of comfort during a difficult period of time. Our thanks and appreciation tremendously."
"... the moment I contacted them about repairing my car. They were communicative every step of the way during my car repairs which I appreciated very much! Carworx Collision ..." Read more
"... Monday. They added days to cover rental til Monday. A simple call earlier that day would have been nice and saved lots of frantic calls to rental, local ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Kept me well informed. Very professional.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Promised to have the work done in 7-10 days and did not start until the 7th day

Customer Service

Same

Kept me Informed?

No

Ready on Time?

No

My Experience

From start to finish, excellent and kind professional service

Likely to Recommend

I have told everyone about them

Repair Quality

From start to finish…great working with these folks

Customer Service

Kept me informed, nice and courteous

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Very informative and received updates throughout the entire process. Professional group, thanks.

Customer Service

Great, communicated well.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I dealt primarily with Toni and she was great!! I am not a "car person" but she explained the repairs that needed to be done and kept me updated on everything..dealing with Allstate, more estimates, getting parts, and what was going on with my car while it was at CarWorx, OKC. I would highly recommend them to anyone needing work done on their car!!! Thank you, so very much!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Tony took great care of us!

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The person in charge of getting my car repaired was very professional every step of the repair. His name was Juan. I just can’t say enough great things about him.

My Experience

They did a great job, ahead of schedule and under-estimate! The customer service and the communication from the CarWorx team was excellent. Thank you for a great job.

My Experience

Toni was awesome. With knowledge, communication and personal touch

Likely to Recommend

Repair Quality

Customer Service

Toni was awesome

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great service, super friendly people

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

will return to Car Worx again,.

Repair Quality

Feels whole, complete.

Customer Service

very helpful and friendly, understanding, little longer than I hoped, but believed they put in a good faith effort.

Kept me Informed?

Yes

Ready on Time?

No

My Experience

Toni was delightful. She was extremely helpful, explained my repairs and the estimate, stayed in contact with me, and was wonderful. Warren helped me check out. He explained my billing in detail so I could understand it. He was a wonderful teacher. My car looks great!!! They did an excellent repair job.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Only place I’ve trusted. Work is above expertise! Friendly professional workers

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Tony was great. She kept us informed throughout the process. She also gave us confidence that CarWorx was gualified for our repairs. She is very knowledgeable about cars and car repairs. I will recommend her to others needing repairs.

Likely to Recommend

Repair Quality

The car looks brand new. And they detailed it beautifully before returning it to us.

Customer Service

Toni was amazing at keeping us updated throughout the process.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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